Customer Service Representative

{
  "content_hash": "9cba99b8a5d5873065db7874fbea4faf32eadb0b0733ce8c8e41707ee5f7a088",
  "source_hash": "200d64e69cd925418e9ade60d5fd07637e77f62ef4211b58222131538e96952e",
  "last_changed_at": "2026-05-30T05:59:26.375Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "South Saint Paul, Minnesota, 55075, United States",
    "city": "South Saint Paul",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": 23,
  "inferred_at": "2026-06-06T09:42:24.594Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "South Saint Paul, Minnesota, 55075, United States",
      "city": "South Saint Paul",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "list_job": {
    "id": "166",
    "isRemote": null,
    "location": {
      "city": "South Saint Paul",
      "state": "Minnesota"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18471",
    "locationType": "2",
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Customer Service",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "South Saint Paul",
      "state": "Minnesota",
      "postalCode": "55075",
      "addressCountry": "United States"
    },
    "datePosted": "2026-03-27",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">                BONFE- CUSTOMER SERVICE REPRESENTATIVE </span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">Start Your Career With Purpose at Bonfe</span></span></p>\n<p>Join a supportive team where your voice matters, your work is valued, and your growth is a priority. At Bonfe, we’re more than a home service provider — we’re a family-driven company passionate about building meaningful careers and delivering exceptional service.</p>\n<p><br></p>\n<p><span style=\"font-size: 18pt; font-weight: bold\">                                                   <span style=\"font-size: 14pt\">               Shift Hours: </span></span><br></p>\n<p><span style=\"font-size: 14pt; font-weight: bold\">                                                                              Friday-Monday</span></p>\n<p><span style=\"font-size: 14pt\">                                                                 9:30am-8:00pm</span></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt\">                                                                 <span style=\"font-weight: bold\"> Monday-Friday</span> </span></p>\n<p><span style=\"font-size: 14pt\">                                                                 11:00am-8:00pm</span></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">What You Can Expect:</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">Competitive Compensation</span>: Starting at $23 per hour.</li>\n<li><span style=\"font-weight: bold\">Comprehensive Benefits</span>:\n<ul>\n<li>Medical and dental coverage, with<span> </span><span style=\"font-weight: bold\">100% Bonfe-paid premium</span><span> </span>after 60 days.</li>\n<li>Optional vision insurance.</li>\n</ul>\n</li>\n<li><span style=\"font-weight: bold\">401(k) Plan</span><span> </span>with generous company match (eligible after 6 months).</li>\n<li><span style=\"font-weight: bold\">Paid Time Off</span><span> </span>to relax and recharge.</li>\n<li><span style=\"font-weight: bold\">Paid Training</span><span> </span>&amp; professional development.</li>\n<li><span style=\"font-weight: bold\">Uniforms Provided.</span></li>\n<li><span style=\"font-weight: bold\">Career Growth</span>: Get hands-on exposure to multiple trades. A perfect launchpad for a long-term career in the trades.</li>\n<li><span style=\"font-weight: bold\">A True Team Environment</span>: We're a workplace where people genuinely care about each other. We work hard, grow together, and build lasting friendships.</li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Who We Are:</span></p>\n<p>Founded in 1993, Bonfe is a <span style=\"font-weight: bold\">family</span>-<span style=\"font-weight: bold\">owned </span>business dedicated to helping homeowners with residential plumbing, heating, cooling, drain clearing, and electrical services. You’ve probably seen our trucks and our ads, but what you may not know is what it’s like to be a part of a team like this. We treat you like family and help you see what it means to be appreciated and to have a place to belong. We inspire ongoing training and education so that you can do your best work without cutting corners.</p>\n<p><br></p>\n<p>Be part of an organization which bases growth and future goals on a set of <span style=\"font-weight: bold\">core values</span> that include trust-based relationships, high ethical standards, and always providing superior customer service. Our business has been designed around making the lives of our customers easier, more enjoyable, and stress-free.</p>\n<p><br></p>\n<p>People often come to us looking for a job, they stay with us because they find a fulfilling career, room to grow, opportunities to excel, <span style=\"font-weight: bold\">AND MORE</span>!</p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">                                                                                We DELIVER on our core values:</span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><em>                                                                                                     PLAY TO WIN</em></span></p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><em>                                                                                           BUILD RELATIONSHIPS</em></span></p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><em>                                                                                       CONTINUOUSLY IMPROVE</em></span></p>\n<p><span style=\"font-weight: bold\"><br></span></p>\n<p><span style=\"font-weight: bold\"><em>                                                                                            DO THE RIGHT THING</em></span></p>\n<p> <br></p>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">What You’ll Do:</span></span></p>\n<p>As a Customer Service Representative, you’ll be the voice of Bonfe: Creating exceptional customer experiences using our top of the line system, allowing you to focus on meaningful interactions.</p>\n<p><span style=\"font-weight: bold\">Daily Responsibilities Include:</span></p>\n<ul>\n<li>Manage inbound and outbound customer calls in line with department KPIs.</li>\n<li>Deliver exceptional service using empathy, problem-solving, and clear communication.<br></li>\n<li>Advocate for both the customer and Bonfe’s reputation.</li>\n<li>Collaborate with team members to achieve company and departmental goals.</li>\n<li>Participate in ongoing training and career development.</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 14pt\"><span style=\"font-weight: bold\">What You Bring:</span></span></p>\n<p>We’re looking for team players who are passionate, dependable, and eager to grow.</p>\n<p><span style=\"font-weight: bold\">Ideal Qualities:</span></p>\n<ul>\n<li>Positive attitude and strong communication skills.</li>\n<li>Ability to stay calm under pressure and handle unexpected challenges.</li>\n<li>Accountability and honesty.</li>\n<li>Eagerness to help customers and teammates alike.</li>\n<li>Strong multitasking and time management skills.</li>\n<li>Independent, Problem-solving mindset and attention to detail.</li>\n<li>Open to feedback and committed to continuous self-improvement.</li>\n</ul>\n<p><span style=\"font-weight: bold\">Preferred Experience:</span></p>\n<ul>\n<li>Customer service experience (call center background is a plus).</li>\n<li>Familiarity with Microsoft Office and standard office equipment.</li>\n</ul>\n<p><br></p>\n<p>At Bonfe, you’re not just doing a job — you’re building a career in a place where you're appreciated, challenged, and supported.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Ready to Join a Company That Feels Like Family?</span><br>Apply now to become part of something bigger.</p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><em>Any offer extended to a candidate will be contingent upon successful completion of pre-employment drug and background screening.</em></span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\"><em>Bonfe is an Equal Opportunity Employer.</em></span></p>",
    "compensation": "$23/hr",
    "departmentId": "18471",
    "locationType": "2",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Customer Service Representative",
    "departmentLabel": "Customer Service",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://bonfe.bamboohr.com/careers/166",
    "employmentStatusLabel": "Full-Time"
  }
}