Social Services Coordinator

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  "location": {
    "raw": "Albuquerque, New Mexico, 87102, United States",
    "city": "Albuquerque",
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    "country": "United States",
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{
  "list_job": {
    "id": "171",
    "isRemote": null,
    "location": {
      "city": "Albuquerque",
      "state": "New Mexico"
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    "departmentId": "18446",
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    "jobOpeningName": "Social Services Coordinator",
    "departmentLabel": "Social Services",
    "employmentStatusLabel": "Regular Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Albuquerque",
      "state": "New Mexico",
      "postalCode": "87102",
      "addressCountry": "United States"
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    "datePosted": "2026-02-02",
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    "description": "<p><span style=\"font-size: 12pt\">Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">The Social Services Coordinator is responsible for the development, implementation, and oversight of the administrative and field operations of the Community Support Workers (CSW).</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Duties and Responsibilities:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Monitor day-to-day activities and productivity of the teams</span></li>\n<li><span style=\"font-size: 12pt\">Provide training, performance review, coaching, support, and professional development to the teams</span></li>\n<li><span style=\"font-size: 12pt\">Ensure caseloads are covered by providing CCSS services as needed to bridge service gaps during staff absences or vacancies.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinator will have direct service expectations to average 10 encounters per month</span></li>\n<li><span style=\"font-size: 12pt\">Report accurate and thorough statistical and narrative program data to other AHCH leadership, Board, and funders through Program Review Committee</span></li>\n<li><span style=\"font-size: 12pt\">Represent AHCH in meetings and trainings with community partners</span></li>\n<li><span style=\"font-size: 12pt\">Maintain adherence to all contractual and performance requirements, including timely and accurate reporting for relevant funders</span></li>\n<li><span style=\"font-size: 12pt\">Ensure quality assurance and quality improvement in all CSW activities including client services, billing, and documentation.</span></li>\n<li><span style=\"font-size: 12pt\">Work in an integrated manner with all AHCH departments to ensure access to wrap-around services for AHCH clients</span></li>\n<li><span style=\"font-size: 12pt\">Conduct program evaluation to determine opportunities to enhance client services and identify where barriers to client services exist within the programs</span></li>\n<li><span style=\"font-size: 12pt\">Work closely with the Behavioral Health Director and Social Services Director to coordinate clinical supervision of Community Support Workers (CSWs) in compliance with Comprehensive Community Support Services (CCSS) standards</span></li>\n<li><span style=\"font-size: 12pt\">Track billing data and effectively communicate impact of program performance on financial sustainability of the organization</span></li>\n<li><span style=\"font-size: 12pt\">Serve as a resource to other departments regarding social CSW programming</span></li>\n<li><span style=\"font-size: 12pt\">Track program budget in conjunction with Social Services Director</span></li>\n<li><span style=\"font-size: 12pt\">Maintain proficiency in the EHR</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate appropriate and required training to team</span></li>\n<li><span style=\"font-size: 12pt\">Oversight on adherence to HIPAA compliance in the department</span></li>\n<li><span style=\"font-size: 12pt\">Will attend Program Review Committee meetings</span></li>\n<li><span style=\"font-size: 12pt\">Will attend Manager/Coordinator meetings</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Minimum Qualifications:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Ability to thrive in a complex non-profit healthcare setting</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work with peers to lead change, high performance, and innovation</span></li>\n<li><span style=\"font-size: 12pt\">Must have ability to analyze data and effectively communicate impact of data to AHCH leadership and staff</span></li>\n<li><span style=\"font-size: 12pt\">High level of organization and adherence to deadlines</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work in an integrated manner with all levels of organizational staff</span></li>\n<li><span style=\"font-size: 12pt\">Previous experience working with underserved populations and/or those with SMI/CMI and/or substance abuse disorder</span></li>\n<li><span style=\"font-size: 12pt\">Bachelor’s degree in Human Services  </span></li>\n<li><span style=\"font-size: 12pt\">4 years of experience in social services or behavioral health setting working with AHCH target population</span></li>\n<li><span style=\"font-size: 12pt\">1 year supervisory experience</span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Preferred Qualifications:</span></p>\n<p><br><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Master’s degree in Human Services, Behavioral Health, or relevant field or commensurate relevant work experience</span></li>\n<li><span style=\"font-size: 12pt\">Previous experience in Medicaid billing and/or CCSS</span></li>\n<li><span style=\"font-size: 12pt\">CCSS certification</span></li>\n<li><span style=\"font-size: 12pt\">Previous experience working in a FQHC or community healthcare setting</span></li>\n<li><span style=\"font-size: 12pt\">Bilingual Spanish/English</span></li>\n</ul>\n<p><br><br></p>\n<p><br><br></p>\n<p><span> All benefits start the month after you begin work:</span></p>\n<p><br></p>\n<ul>\n<li><span>Low cost medical, vision, and dental insurance with health club membership</span></li>\n<li><span>Life insurance and Accidental Death and Dismemberment fully paid for by organization</span></li>\n<li><span>Long Term Disability fully paid for by organization</span></li>\n<li><span>Paid Time Off - 24 days in first year of employment</span></li>\n<li><span>Catastrophic Sick Time accrual</span></li>\n<li><span>7 Paid holidays</span></li>\n<li><span>Health Care and Dependent Care Flexible Spending Accounts</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif\">401k with employer match</span><br></li>\n<li><span>Student loan forgiveness eligible </span></li>\n</ul>\n<p><br><br></p>\n<p><span><em>We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, </em><em>veteran or disability status.</em></span></p>\n<p><span><br></span><br></p>\n<p><span><em>This organization participates in E-Verify.</em></span></p>\n<p><br></p>",
    "compensation": "$55,000 - $59,000 annually",
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    "employmentStatusLabel": "Regular Full-Time"
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