Lead Care Manager

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{
  "language": "en",
  "location": {
    "raw": "Jackson, California, 95642, United States",
    "city": "Jackson",
    "region": null,
    "country": "United States",
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    "confidence": 0.95
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  "inferred_at": "2026-06-06T10:31:26.820Z",
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  "list_job": {
    "id": "39",
    "isRemote": null,
    "location": {
      "city": "Jackson",
      "state": "California"
    },
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      "state": null,
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    "departmentId": "18608",
    "locationType": "0",
    "jobOpeningName": "Lead Care Manager",
    "departmentLabel": "Case Management",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Jackson",
      "state": "California",
      "postalCode": "95642",
      "addressCountry": "United States"
    },
    "datePosted": "2026-03-16",
    "atsLocation": {
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    "description": "<p>The CalAIM Enhanced Care Management (ECM) and Community Supports (CS) Lead Care Manager is responsible for providing care coordination/ case management to eligible Medi-Cal members enrolled in CalAIM programs. This role involves working with a vulnerable population. Populations of focus include but are not limited to: SUD, SMI, Chronically Homeless, Foster Youth, Family Units and High Utilizers. The LCM plays a critical role in improving access to essential health services and support for these populations. OCA#:037006640 EOE.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Key Responsibilities:</span></p>\n<p><span style=\"font-weight: bold\">· Engagement and Documentation:</span></p>\n<p>· Provide weekly case management services to Members enrolled in CS/ECM services.</p>\n<p>· Connect Member’s to community resources per their individualized needs and ECM/CS care plan.</p>\n<p>· Assist in formulating SMART goals, implementing the case plan, supervising progress, and making revisions as needed.</p>\n<p>· Initiate and maintain communication with other agencies and members of the care team for each Member.</p>\n<p>· Make weekly contact and monthly face-to-face visits (or as often as necessary)</p>\n<p>· Manage a caseload of 40-50 Members.</p>\n<p>· Complete timely ECM/CS assessments and care plans as well as required encounter notes.</p>\n<p>· Attend Multidisciplinary Team meetings with the site clinician.</p>\n<p><span style=\"font-weight: bold\">· Authorization and Eligibility:</span></p>\n<p>· Track Member Medi-Cal Eligibility and ECM/CS Program Authorization to ensure Member’s remain up to date on enrollment.</p>\n<p>· Complete Member reauthorizations in a timely manner.</p>\n<p><span style=\"font-weight: bold\">· Collaboration &amp; Communication:</span></p>\n<p>· Work closely with internal teams, including care coordination, case management, and customer service, to ensure cohesive service delivery.</p>\n<p>· Collaborate with external partners, including healthcare providers, community organizations, and social services agencies, to support member ECM/CS goals.</p>\n<p>· Provide regular updates to leadership on challenges and resources.</p>\n<p>· Communicate with CBO, PCPs, Behavioral Health, Property Managers, Landlords, etc.</p>\n<p><span style=\"font-weight: bold\">· Continuous Improvement:</span></p>\n<p>· Identify opportunities to enhance ECM/CS services provided to Members.</p>\n<p>· Stay informed about changes in Medi-Cal, CalAIM, and related regulations, ensuring compliance and program alignment.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Qualifications:</span></p>\n<p><span style=\"font-weight: bold\">· Education &amp; Experience:</span></p>\n<p>· A Bachelor’s degree in healthcare administration, social work, public health, or a related field is preferred.</p>\n<p>· Minimum of 2 years of experience in healthcare outreach, care coordination, or a related role.</p>\n<p>· Experience working with Medi-Cal members or vulnerable populations is highly desirable.</p>\n<p><span style=\"font-weight: bold\">· Skills &amp; Competencies:</span></p>\n<p>· Strong interpersonal and communication skills, with the ability to connect with diverse populations.</p>\n<p>· Excellent organizational and time management skills, with a focus on accuracy and attention to detail.</p>\n<p>· Ability to work independently and as part of a team in a fast-paced environment.</p>\n<p>· Proficient in using electronic health records (EHR) systems and other relevant software applications.</p>\n<p><span style=\"font-weight: bold\">· Other Requirements:</span></p>\n<p>· Valid driver’s license and reliable transportation, as travel within the community may be required.</p>\n<p>· Bilingual skills are a plus, especially in [specific languages relevant to the community served].</p>\n<p>· Good health and able to lift up to 30 pounds</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">Other Duties and Responsibilities</span></p>\n<p>· Develop an understanding of and be familiar with all EA programs, specifically ECM and CS</p>\n<p>· Develop an understanding of Member needs for successful placement</p>\n<p>· Promote EA programs in the community and with placement resources</p>\n<p>· Have regular and ongoing contact with placement resources</p>\n<p>· Maintain a respectful and objective attitude, free from personal bias</p>\n<p>· Work cooperatively with all staff and supervisors</p>\n<p>· Willing to work any day of the week or hour of the day to meet agency placement needs</p>\n<p>· Know and monitor available vacancies throughout EA programs</p>\n<p>· Maintain record of contacts with placement workers</p>\n<p>· Maintain required training and competency qualifications as directed by agency leadership</p>\n<p>· Actively work to achieve agency enrollment needs as directed by the program leadership</p>\n<p>· Other duties and responsibilities as required by the AED(s), ED(s) or a supervisor</p>",
    "compensation": "$23 per hour",
    "departmentId": "18608",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Lead Care Manager",
    "departmentLabel": "Case Management",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://ea.bamboohr.com/careers/39",
    "employmentStatusLabel": "Full-Time"
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