Centralized Customer Service Supervisor

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  "source_hash": "27418f13e302d3361ef6fb83f284e79ab1db401eed5923327e67165210fb1eb7",
  "last_changed_at": "2026-06-10T09:10:20.729Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "000 - Chattanooga, TN, Chattanooga, TN, Chattanooga, TN, United States",
    "city": "Chattanooga",
    "region": "TN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-19T09:56:38.634Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "000 - Chattanooga, TN, Chattanooga, TN, Chattanooga, TN, United States",
      "city": "Chattanooga",
      "region": "TN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "Id": "b176b635-ce6d-4838-af21-e4ad8fa6762f",
  "Title": "Centralized Customer Service Supervisor",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "6e3226bd-aef6-5399-9c27-2c0f4abbccb2",
      "Address": {
        "City": "Chattanooga",
        "Line1": "5959 Shallowford Road",
        "Line2": "Suite 443",
        "State": {
          "Code": "TN",
          "Name": "Tennessee"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "37421"
      },
      "Coordinates": {
        "Latitude": 35.054697727650236,
        "Longitude": -85.19355802750023
      },
      "DisplayName": false,
      "LocalizedName": "Chattanooga, TN",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": "000- Chattanooga, TN CORPORATE",
      "DisplayStreetAddress": false,
      "LocalizedDescription": "000 - Chattanooga, TN"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-06-09T18:06:40.62Z",
  "JobCategoryName": "Branch Administration",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "Statement of the Position:\n \nThe Centralized Customer Service Supervisor position is responsible for maintaining effective customer service for all centralized customer service functions. This role provides operational leadership for Centralized Customer Service Specialists (CCSS) within our centralized call center teams. Works in partnership with Divisional Vice Presidents, Regional Area Directors, Area Funding Directors, Area Managers and Branch Leadership to support customer service outcomes within NSM branches and improving the experience of our clients and callers. Ensures all CCSS operational procedures are completed with excellence and in accordance with company policy.",
  "MatchedLocations": [],
  "RequisitionNumber": "CENTR005396"
}