Vocational Supervisor -Onsite

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          "text": "<ul><li>Oversee and manage accurate client tracking information</li><li>Ensure client case management files are properly assembled and maintained</li><li>Ensure that each client receives quality job placement preparation, training, and educational referrals</li><li>Attend required meetings and apprise staff of discussions held at these meetings</li><li>Track and report productivity; develop and implement improvement plans as needed</li><li>Oversee staff who provide assessment, case management, and trainings related to clients’ pursuit of Individual Vocational Assessment Plan (IVAP) activities and goals</li><li>Oversee network of community partners to ensure the team can connect clients to the support needed to find and retain employment</li><li>Work with individuals to promote strengths and identify areas for growth</li><li>Act as a liaison with onsite/integrated partners, and other WeCARE units regarding overall client services</li><li>Create and/or implement department-specific trainings designed to keep all employees current on industry standards and best practices</li><li>Understand and follow all HRA and WeCARE policies and procedures</li><li>Motivate and train staff to provide exceptional service to clients, and to meet program goals</li></ul>",
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          "text": "<p>- Bachelor's Degree or higher in social services or a related field such a psychology, vocational rehabilitation, or occupational rehabilitation and four years direct customer service experience providing case management in a clinical or social service environment plus two years of supervisory experience, or an equivalent combination of education and experience</p><p>- Experience in a fast-paced, team environment that is performance driven</p><p>- Exceptional customer service and engagement skills; prefer training or experience in motivational interviewing and care management techniques</p><p>- Excellent organizational skills and strong attention to detail</p><p>- Experience with publicly-funded programs; Temporary Assistance for Needy Families experience preferable</p><p>- Experience in assessing the need for and making reasonable accommodations for customers</p><p>- Knowledge of laws and regulatory requirements related to program responsibilities</p>",
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          "text": "<p>We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.</p>",
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