Quality Systems Manager

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    "url": "https://cretexmedicalcdt-cretex.icims.com/jobs/5967/quality-systems-manager/job",
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    "title": "Quality Systems Manager",
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    "datePosted": "2026-03-30T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>About Cretex Medical: </strong></p>\n<p>Cretex Medical is a leading contract manufacturer of precision components and assemblies for the medical device industry.  Our customers view us as a trusted partner in the areas of injection molding, laser processing, metal stamping and device assembly.  Learn more at www.cretexmedical.com.</p>\n<p> </p>\n<p><strong>Quality Systems Manager Position Summary:</strong></p>\n<p>The Quality Systems Manager is responsible for the development, implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with applicable regulatory requirements (e.g., FDA 21 CFR Part 820, ISO 13485, and other global standards). Key responsibilities include managing Document Control and CAPA functions, ensuring robust governance, timely execution, and effectiveness of quality system processes. The role partners cross-functionally with Operations, Engineering, and Supply Chain to embed quality into all stages of the product lifecycle and to support audit readiness and inspection success. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li><strong>Audit Leadership & Regulatory Readiness</strong> Provide leadership oversight to second- and third-party audits, including preparation, execution, reporting, and closure of audit findings. Ensure sustained inspection of readiness and successful outcomes with regulatory bodies and customers.  </li>\n</ul>\n<ul>\n <li><strong>Internal Audit Program Management</strong> Provide leadership oversight the internal audit program, including auditor selection, training, audit scheduling, execution, and driving timely and effective corrective actions to strengthen the QMS.  </li>\n</ul>\n<ul>\n <li><strong>QMS Compliance & Continuous Improvement</strong> Develop, maintain, and continuously improve a robust Quality Management System compliant with ISO 13485, FDA 21 CFR Part 820, and applicable global regulations, ensuring scalability with organizational growth.  </li>\n</ul>\n<ul>\n <li><strong>CAPA & Complaint Management Oversight</strong> Lead CAPA facilitators and ensure effective management of customer complaints and internal CAPAs, including root cause analysis, corrective/preventive actions, effectiveness checks, and trend analysis.  </li>\n</ul>\n<ul>\n <li><strong>Process & Product Quality Improvement</strong> Conduct process and product audits to identify gaps and drive continuous improvement initiatives using Lean and risk-based methodologies.  </li>\n</ul>\n<ul>\n <li><strong>Regulatory & Customer Interface</strong> Provide leadership in regulatory matters and serve as a key quality representative to customers, ensuring alignment with regulatory requirements and customer expectations.  </li>\n</ul>\n<ul>\n <li><strong>Global QMS Strategy & Standardization</strong> Establish and maintain a global QMS framework that supports multi-site operations, harmonization, and future growth, including acquisitions and integration efforts.  </li>\n</ul>\n<ul>\n <li><strong>Supplier Quality Integration</strong> Represent Quality on the Supplier Qualification Team & supplier performance reviews, ensure that Approved Supplier List (ASL), and supplier audits meets regulatory standards. </li>\n</ul>\n<ul>\n <li><strong>Training & Quality Culture Development</strong> Develop and sustain QMS training programs to drive compliance, enhance quality awareness, and build a culture of accountability and continuous improvement.  </li>\n</ul>\n<ul>\n <li><strong>Cross-Functional Collaboration</strong> Partner with Quality, Operations, Engineering, and other functions to implement QMS improvements that enhance efficiency, compliance, and product quality.  </li>\n</ul>\n<ul>\n <li><strong>Digital QMS Systems Management</strong> Implement, maintain, and optimize Global QMS software, ensuring system effectiveness, data integrity, and user adoption.  </li>\n</ul>\n<ul>\n <li><strong>Management Review & Metrics</strong> Support preparation and presentation of Management Review inputs, ensuring clear visibility to QMS performance, risks, and improvement opportunities.  </li>\n</ul>\n<ul>\n <li><strong>Team Leadership & Development</strong> Lead, coach, and mentor the QMS team, fostering a high-performing organization with strong accountability, engagement, and capability development. </li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Quality Systems Manager Requirements: </strong></p>\n<ul>\n <li>Bachelor’s degree or 6 years of equivalent work experience </li>\n <li>5 years of experience managing quality management systems</li>\n <li>Experience with ISO 13485:2016 and FDA </li>\n <li>Lead Auditor Certification</li>\n <li>Ability to consistently achieve short and long-term business results</li>\n <li>Ability to prioritize work and manage multiple tasks when needed</li>\n <li>Ability to follow through on commitments and hold team members accountable </li>\n <li>Consistently produces work that meets the customer’s requirements</li>\n <li>Project management skills</li>\n <li>Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)</li>\n <li>Clear and effective verbal and written communication skills </li>\n <li>Attention to detail</li>\n <li>Organizational skills </li>\n <li>Ability to work in a fast-paced team environment</li>\n <li>Ability to prioritize and multitask</li>\n</ul>\n<p><strong>Quality Systems Manager Preferred Requirements: </strong></p>\n<ul>\n <li>Quality systems experience in a manufacturing setting</li>\n <li>Continuing education; including participation in local chapters, associations, and/or organizations</li>\n</ul>\n<p><strong>What is it like to work at Cretex Medical? </strong></p>\n<p>We recognize the contribution of every individual and promote growth, safety and security for all our employees. Cretex Medical values performance and pays competitive wages along with a rich benefit package. We offer a positive work environment with a focus on continuous improvement. </p>\n<p> </p>\n<p>Here are some of things that employees have said about working for Cretex Medical: </p>\n<ul>\n <li>“The culture at Cretex is collaborative. Everyone here is willing to help you whether it is a director, a machinist, or your boss. Everyone is always willing to help you figure out a project and get it done right.”</li>\n <li>“I would tell potential interns that Cretex is a great company to work for. It has set a high bar for corporate culture as well as the quality of work you can do. I would definitely recommend it.”</li>\n <li>“I learned that I really like the medical device industry. The importance and the gravity of what we do here is felt by the employees. You can have that passion in your work because you know what you are striving for is to save lives.”</li>\n</ul>\n<p>We encourage you to explore the many opportunities Cretex Medical can offer you as a valued team member.</p>\n<p>#LI-JW1</p>\n<h2>Pay Range</h2>USD $100,900.00 - USD $151,300.00 /Yr.\n<h2>Pay Range Details</h2>\n<p>This pay range reflects the base hourly rate or annual salary for positions within this job grade, based on our market-based pay structures. Actual compensation will depend on factors such as skills, relevant experience, education, internal equity, business needs, and local market conditions. While the full hiring range is shared for transparency, <strong>offers are rarely made at the minimum or maximum of the range</strong>.</p>\n<h2>Company Benefits</h2>\n<p><strong>Compensation:</strong></p>\n<p>This is a bonus eligible postion.</p>\n<p> </p>\n<p><strong>All Employees:</strong></p>\n<p>Our 401k retirement savings plan with a company match contribution; onsite health clinics, discretionary holiday bonus program (based on years of service), Cretex University, 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost, wellness program with incentives, an employee death benefit, and employee sick and safe leave are available to all Cretex employees.  </p>\n<p><strong> </strong></p>\n<p><strong>20+hours:</strong></p>\n<p>Cretex’s medical benefit package includes: comprehensive medical insurance with access to virtual providers; dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider); vision insurance; a pre-tax health savings account, healthcare and dependent care pre-tax reimbursement accounts; paid holidays, paid time off; and our discretionary profit sharing program are available to employees working 20+ hours/week.  </p>\n<p> </p>\n<p><strong>30+ hours:</strong></p>\n<p>Parental Leave, accident and critical illness benefits, optional employee, spouse, and child life; short and long term disability; company provided life insurance; and tuition assistance programs are available to employees working 30+ hours per week.  </p>\n<p> </p>\n<p>(Some benefits are subject to eligibility criteria.)</p>\n<p> </p>\n<p> </p>\n<p><em>Applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, veteran status, marital status, family status, status with regard to public assistance, or any other protected status as required by law. </em> </p>\n<p> </p>\n<p><em>Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit </em>www.dhs.gov/E-Verify. </p>\n<p> </p>\n<p> </p>",
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