Client Service Officer

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    "ExternalDescriptionStr": "<p>Under the direction of the Institutional Services (IS) Administrative Manager, this position is chiefly responsible for administration of Institutional accounts, overseeing support staff activities, new business development, and complying with IS policies developed to carry out corporate policies and objectives.</p>",
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    "ExternalQualificationsStr": "<ul><li>Bachelor’s degree from an accredited institution or equivalent work experience. Major in business or related area preferred.</li><li>Assigned a portfolio of clients with the smallest and least complex IS business</li><li>Performs assigned job functions under close supervision of the IS Administrative Manager.</li><li>Client calls are nearly always joint with IS Relationship Managers</li><li>Minimum 3 years of financial services relationship management or service/support of relationship management experience or equivalent work experience required.</li><li>Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and Power Point) or similar software. Knowledge of or ability to use Bank software and systems.</li><li>Excellent communication skills to include excellent writing, speaking, and presentation skills. Must possess excellent networking and business development skills. Should have interpersonal skills sufficient to build strong working relationships and partnerships across the organization. Able to work with all levels of employees, management, as well as business owners and executives. Should be an active listener and team player who projects a positive, professional image and promotes team effort. Able to handle important accounts and express complex ideas in concise and simple terms. Must be analytical, detail oriented, organized, and independent. Able to meet deadlines and handle multiple priorities. Able to work flexible hours including holidays, weekends and evenings as needed or assigned. Must be able to provide own transportation or to operate a vehicle with a valid driver’s license, and able to commute and arrive at intended destination as required. Able to travel to various locations and by air as necessary.</li></ul><p>As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.</p><p>Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. &nbsp;We listen, understand and deliver what our customers need to help them build a better tomorrow.</p><p>We are an EEO/AA employer, including disability and veterans. &nbsp;For Bank of Hawaii's full EEO statement, please visit &nbsp;https://www.boh.com/careers.</p>",
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