Case Manager

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    "description": "<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u><strong>What We Offer:</strong></u></p>\r\n\r\n<ul>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Collaborative environment dedicated to clinical excellence</li>\r\n\t<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Multiple Career Development Pathways</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Company Supported Continuing Education &amp; Certification</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Multiple health plan design options available</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Flexible Dental &amp; Vision Plan Options</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid EAP Emotional Well-Being Support</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid Critical Illness (with health enrollment plan)</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;100% Company Paid Life &amp; ADD</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;401K with Company Match</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Company-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts</li>\r\n\t<li>&nbsp; &nbsp; &nbsp; &nbsp;Generous Team Member Referral Program</li>\r\n\t<li>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Parental Leave</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><u><strong>Position Summary</strong></u><br />\r\n<span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\">The behavioral health Case Manager is a core member of the collaborative care team that includes therapists, psychiatrists, and ancillary support staff. The Case Manager&#39;s overall responsibility is to support client care.</span></span></span></p>\r\n\r\n<p><u><strong>Relationships and Contacts</strong></u></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:139.5pt\"><span style=\"font-family:Calibri,sans-serif\"><b><i>Within the organization: </i></b>Maintains frequent and close working relationships with the Executive Director, Business Development team members, Admissions team members, Nursing leadership, milieu leadership, and all clinical team members. </span></span></span></span></p>\r\n\r\n<p style=\"margin-right:16px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Calibri,sans-serif\"><b><i>Outside the organization</i></b>: Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed. </span></span></span></p>\r\n\r\n<p><u><strong>Essential Responsibilities</strong></u><br />\r\n&nbsp; &nbsp;1. Supports the needs of clients throughout the treatment process, to include administrative support.<br />\r\n&nbsp; &nbsp;2. Supports the admissions process, to include client orientation.<br />\r\n&nbsp; &nbsp;3. Support business office functions related to payment collections and records maintenance.<br />\r\n&nbsp; &nbsp;4. Greets clients at the beginning of the day, running morning intentions group with clients.<br />\r\n&nbsp; &nbsp;5. Provides a high level of customer service to clients, families and clinical partners throughout the<br />\r\n&nbsp; &nbsp; &nbsp; &nbsp; treatment process.<br />\r\n&nbsp; &nbsp;6. Follows up with all clients after leaving treatment on a regular basis, ensuring access to needed resources are offered.<br />\r\n&nbsp; &nbsp;7. Manage issues related to FMLA, EAP, Disability, Legal, Financial, Personal Therapy, etc.<br />\r\n&nbsp; &nbsp;8. Coordinates communication with clinical partners in facilitation of admissions process and ongoing client care.<br />\r\n&nbsp; &nbsp;9. Provides group facilitation, as needed and directed by clinical leadership.<br />\r\n&nbsp; 10. Supports clinical team with group/schedule coordination, discharge planning, and records maintenance.<br />\r\n&nbsp; 11. Supports client communication and feedback initiatives, to include satisfaction surveys and Google Reviews.<br />\r\n&nbsp; 12. Help schedule medical and provider appointments while in treatment.<br />\r\n&nbsp; 13. Supports and participates in interdisciplinary meetings.<br />\r\n&nbsp; 14. Coordinates support groups as needed.</p>\r\n\r\n<p><u><strong>Additional Responsibilities</strong></u></p>\r\n\r\n<ol>\r\n\t<li>Functions within the guidelines of the facility&rsquo;s Code of Ethics and in accordance with corporate compliance.</li>\r\n\t<li>Conducts chart audits following program policy timelines, as requested.</li>\r\n\t<li>Consistently arrives to work on time, rarely missing scheduled shifts, and promptly notifies supervisor when absent.</li>\r\n\t<li>Demonstrates an ability to adapt to changes in the facility function, management styles, and facility routines.</li>\r\n\t<li>Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.</li>\r\n\t<li>Adheres to facility policies, procedures, rules, and regulations, implementing regularly.</li>\r\n\t<li>Maintains positive attitude and acts as a team player with others on the treatment team.</li>\r\n</ol>\r\n",
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