Patient Services Support Coordinator

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    "city": "Syracuse",
    "region": "NY",
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    "url": "https://noble-kphhealthcareservices.icims.com/jobs/15386/patient-services-support-coordinator/job",
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    "title": "Patient Services Support Coordinator",
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    "datePosted": "2026-02-26T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Scope of Responsibilities: </strong>Works under direct supervision and follow standard procedures to accomplish assigned tasks.</p>\n<p> </p>\n<p><strong>Job Summary:  </strong>Perform various clerical and administrative support duties throughout Specialty Pharmacy<strong>.</strong></p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing </li>\n <li>Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module.</li>\n <li>Responsible for organizing and mailing letters to patients.</li>\n <li>Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork</li>\n <li>Responsible for providing support to Call Center Representatives who are not working physically in the facility</li>\n <li>Assist call center operations with miscellaneous reporting tasks</li>\n <li>Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. </li>\n <li>Role requires 100% attendance in the physical facility.</li>\n <li>Perform other duties as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Educational Requirements:</strong></p>\n<ul>\n <li>Minimum: High School Diploma or GED</li>\n <li>Preferred: AS Degree or higher in Business Administration or related field</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>Preferred: 0-2 years of experience in a similar position</li>\n</ul>\n<p> </p>\n<p><strong>Special Conditions of Employment:</strong></p>\n<ul>\n <li>Drug test</li>\n <li>Initial and continuous exclusion and sanction/disciplinary monitoring</li>\n <li>Any and all additional eligibility requirements based on the specific position</li>\n</ul>\n<p> </p>\n<p><strong><u>Compensation</u></strong></p>\n<p> </p>\n<p>$17.00-18.00 per hour.</p>\n<p> </p>\n<p>The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.  </p>\n<p> </p>\n<p>KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements.</p>",
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    "validThrough": "2027-02-26T05:00:00.000Z",
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