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SERVICE ADVISOR

Cda68d62 5b73 4757 81fa C421ebf54b7e 19000101 000001 · Monrovia, CA, US, Monrovia, CA · Active · $65,000–$100,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyCda68d62 5b73 4757 81fa C421ebf54b7e 19000101 000001
TitleSERVICE ADVISOR
Normalized title-
Department / team-
LocationMonrovia, CA, United States
Work model-
Employment typeFull Time
Salary$65,000–$100,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2024-08-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Cda68d62 5b73 4757 81fa C421ebf54b7e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Monrovia.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyCda68d62 5b73 4757 81fa C421ebf54b7e 19000101 000001
Source5ca8ec33-0e17-4865-acb0-a11d92966218
ATS providerADP Workforce Now Recruiting

Description

Monrovia CDJR is looking for an experienced Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service and maintain high levels of customer satisfaction. The ideal candidate will manage a high volume of customer inquiries and complaints and ensure the smooth operation of the service department. This is a great opportunity for the right candidate. Responsibilities: Greet customers and provide excellent customer service. Schedule appointments and ensure timely completion of services. Communicate with customers about recommended services and any issues that may arise. Provide accurate estimates and quotes to customers. Maintain a high level of knowledge about the services offered by the dealership. Manage customer complaints and inquiries, ensuring customer satisfaction. Maintain accurate and up-to-date service records. Work closely with the service department to ensure smooth operation. Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation. Requirements: High school diploma or equivalent. Minimum of 3 years of service writing experience. Strong communication and interpersonal skills. Ability to multi-task and work in a fast-paced environment. Strong attention to detail and ability to maintain accurate records. Proficiency with computer software, including Microsoft Office and dealership management systems. Valid driver's license and clean driving record. Desirable: Reynolds & Reynolds experience is a plus. Job Type: Full-time Pay: $65,000.00 - $150,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Vision insurance Shift: 8 hour shift Work Days: Monday to Friday Rotating weekends Experience: Automotive Service Writing: 2 years (Required) License/Certification: Driver's License (Required) Work Location: In person

Full job record

Job ID407d1ef5c9e196db8baeb006c53074f0bb15d25a
Org IDec352e45-a5a0-4769-85e6-e918bff24937
Source ID5ca8ec33-0e17-4865-acb0-a11d92966218
Board ID5ca8ec33-0e17-4865-acb0-a11d92966218
Provideradp_workforcenow
Provider Job Key500913
TitleSERVICE ADVISOR
Normalized Title—
Statusactive
Activeyes
Location TextMonrovia, CA, US, Monrovia, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityMonrovia
Salary Raw65000.00 To 100000.00 (USD) Annually
Salary Min65,000
Salary Max100,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=cda68d62-5b73-4757-81fa-c421ebf54b7e&ccId=19000101_000001&lang=en_US&type=JS&jobId=500913&jwId=9200809602835_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=cda68d62-5b73-4757-81fa-c421ebf54b7e&ccId=19000101_000001&lang=en_US&type=JS&jobId=500913&jwId=9200809602835_1
First Seen At2026-05-31 18:32:28Z
Last Seen At2026-06-06 13:14:16Z
Last Checked At2026-06-06 13:14:16Z
Last Changed At2026-06-06 13:14:16Z
Inactive At—
Source Posted At2024-08-28 15:54:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=cda68d62-5b73-4757-81fa-c421ebf54b7e|19000101_000001/date=2026-06-06/2026-06-06T13-14-16-027Z-c6b38eb8e9003c47cf34486ae531382df1fbc7aa996f15b562126bfbd3ffe5b2.json
Event Fields
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  "last_changed_at": "2026-06-06T13:14:16.362Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><div style=\"box-sizing: inherit;\"><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Monrovia CDJR is looking for an experienced Service Advisor to join our team. The Service Advisor will be responsible for providing exceptional customer service and maintain high levels of customer satisfaction. The ideal candidate will manage a high volume of customer inquiries and complaints and ensure the smooth operation of the service department.</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><b style=\"box-sizing: inherit; font-weight: 700;\">This is a great opportunity for the right candidate.</b></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Responsibilities:</p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Greet customers and provide excellent customer service.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Schedule appointments and ensure timely completion of services.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Communicate with customers about recommended services and any issues that may arise.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Provide accurate estimates and quotes to customers.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintain a high level of knowledge about the services offered by the dealership.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Manage customer complaints and inquiries, ensuring customer satisfaction.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Maintain accurate and up-to-date service records.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Work closely with the service department to ensure smooth operation.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Meet or exceed performance metrics, including customer satisfaction, service retention, and revenue generation.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Requirements:</p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">High school diploma or equivalent.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Minimum of 3 years of service writing experience.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong communication and interpersonal skills.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Ability to multi-task and work in a fast-paced environment.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Strong attention to detail and ability to maintain accurate records.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Proficiency with computer software, including Microsoft Office and dealership management systems.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Valid driver&#39;s license and clean driving record.</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Desirable:</p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Reynolds &amp; Reynolds experience is a plus.</li></ul></div></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Job Type: Full-time</p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Pay: $65,000.00 - $150,000.00 per year</p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Benefits:</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">401(k)</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Dental insurance</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Employee discount</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Health insurance</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Life insurance</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Vision insurance</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Shift:</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">8 hour shift</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Work Days:</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Monday to Friday</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Rotating weekends</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Experience:</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Automotive Service Writing: 2 years (Required)</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">License/Certification:</p><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p><ul style=\"box-sizing: inherit; margin-bottom: 0.625rem !important;\"><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Driver&#39;s License (Required)</li></ul><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\"><br></p></div><div style='box-sizing: inherit; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem;\">Work Location: In person</p></div></div>\n    </div>\n  \n",
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    },
    "requisitionTitle": "SERVICE ADVISOR",
    "clientRequisitionID": "1014",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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          "postalCode": "91016",
          "countrySubdivisionLevel1": {
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        },
        "aliasNames": []
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    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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  "detail_meta": {
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}
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