Account Processing Specialist II

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    "ExternalDescriptionStr": "<p><i>Rockland Trust is a full service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.</i></p><p><br><i>With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank. Our long standing philosophy—Where Each Relationship Matters®—guides how we work with our customers, colleagues, and communities every day.</i></p><p><br><i>At Rockland Trust, our employees are at the heart of our success. We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance. We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long term careers.</i><br>&nbsp;</p><p>Rockland Trust is currently seeking an&nbsp;<strong>Account Processing Specialist II</strong>&nbsp;for our Plymouth office.&nbsp; This position focuses on the accuracy and verification of all new accounts and provides operational support to the Deposits Department and the Retail Branch network.&nbsp;</p><p>This position will be responsible with assisting in the daily operations of all phases of Account Processing including but not limited to Certificates of Deposits, interest adjustments, change of addresses, operational support for CDAR and ICS processing and Electronic Account Opening. This position requires a great deal of verbal and written communication with both internal and external customers.</p><p><strong>Primary Duties and Responsibilities:</strong></p><ul><li>Perform all operational support for Certificates of Deposits, i.e. process renewals, daily pending, and verification of all transactions, collateral holds and unposted items.</li><li>CDAR and ICS processing.</li><li>Verification of all new accounts for proper set up and related paperwork and regulatory compliance.</li><li>Process all title change requests.</li><li>Perform maintenance to the RMS system.</li><li>Process address change requests.</li><li>Process all accounts opened online.</li><li>Scan, index and verify all paperwork to the Doc Viewer system.</li><li>Monitor all Contact Notes and process accordingly.</li><li>These include combined statement requests, address changes, closed accounts, and type changes. Verify daily, monthly and quarterly reports related to various jobs.</li><li>Perform interest adjustments.</li><li>Assist manager with annual processes B Notices, Abandoned Property, W8 Ben recertification.</li></ul><p>&nbsp;</p><p><strong>Additional Responsibilities Include:</strong></p><ul><li>Verify daily, monthly and quarterly reports related to various jobs</li><li>Perform interest adjustments</li><li>Process closed accounts</li><li>Process C Notices</li><li>Support Branch, CIC and customers with inquiries</li><li>Process Opt In/Opt Out&nbsp; requests</li><li>Prove General ledger accounts daily</li><li>Assist with Abandoned Property mailing and maintenance.</li><li>Mail daily notices</li><li>Process returned statements</li><li><p>Other tasks as requested</p><p>&nbsp;</p></li></ul><p><strong>Job Requirements:</strong></p><ul><li>Strong analytical skills to evaluate the interconnectivity and accuracy of data.</li><li>Working knowledge Microsoft Word, Excel, PowerPoint and Outlook. SharePoint.</li><li>The incumbent must be dependable, highly organized, possess effective communication skills and the ability to work independently.</li><li>Ability to establish and maintain effective working relationships</li><li>Updates job knowledge by participating in educational opportunities</li><li>Must be able to perform general office duties, including but not limited to maintaining supplies and distributing communications when needed</li><li><p>May be required to lift and/or move up to 20 pounds</p><p>&nbsp;</p></li></ul><p><strong>Education and/or Experience Requirements</strong></p><ul><li>High school diploma or equivalent required.</li><li>Branch processing knowledge is a preferred.</li></ul><p>&nbsp;</p><p><i><strong>Benefits &amp; Culture&nbsp;</strong></i></p><p><i>Our goal is to offer our colleagues the most generous benefits package possible. We provide a comprehensive suite of benefits designed to support your health, financial security, and overall, well‑being. Benefits include: competitive compensation with performance‑based incentive awards, health and dental insurance, a 401(k) and DC retirement plan, LTD and life insurance, paid vacation, day care reimbursement, tuition assistance for undergraduate and graduate programs, an award‑winning wellness program, and much more!&nbsp;</i></p><p><i>At Rockland Trust, you’ll find a respectful and inclusive environment where everyone has the opportunity to succeed. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.&nbsp;</i></p><p><i><strong>Pay Transparency&nbsp;</strong></i></p><p><i>Compensation for this role will be based on a variety of factors, including skills, experience, education, and internal equity. The salary range posted reflects the company’s good‑faith estimate of the range for this position at the time of posting. Actual compensation may vary. In addition to base salary, certain positions may be eligible for additional compensation, including commissions, incentive awards or stipends.&nbsp;</i></p><p><i><strong>Accessibility &amp; Accommodations&nbsp;</strong></i></p><p><i>We are committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of their roles.&nbsp;</i></p><p>&nbsp;</p>",
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