bluedoor data·Job Postings API·bluedoor.sh ↗

Home › Companies › B9d38e7d 603c 41cd 9597 3eea58a0edff 172396025 10646 › Customer Service Rep.

Customer Service Rep.

B9d38e7d 603c 41cd 9597 3eea58a0edff 172396025 10646 · Laredo, TX, US, Laredo, TX · Active · $12–$12 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB9d38e7d 603c 41cd 9597 3eea58a0edff 172396025 10646
TitleCustomer Service Rep.
Normalized title-
Department / team-
LocationLaredo, TX, United States
Work model-
Employment type-
Salary$12–$12 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from B9d38e7d 603c 41cd 9597 3eea58a0edff 172396025 10646.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Laredo.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB9d38e7d 603c 41cd 9597 3eea58a0edff 172396025 10646
Sourced93f5791-4775-4f87-ad68-f498920469ca
ATS providerADP Workforce Now Recruiting

Description

Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. This position plays a fundamental role in the quality of service that is provided to our clients/passengers. CSR's are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES: Provide an exceptional customer experience. Call customers to advise about changes or cancellations of scheduled runs. Responsd to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service. Responsible for cash management and compliance. Operates cash register and/or credit card equipment. Sells and processes ticket orders via telephone, internet, and over the counter. Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box. Maintains a professional working relationship with partnering retail agencies. Completion of required documentation for transactions made with partnering retail agencies. Daily accurate reporting of tickets sold and cash collected. Effectively answer calls on multi-line system, appropriately greet callers and correctly route calls and screen calls as required. Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see. Utilize good judgment when confronted with the resolution of both internal and external conflict. Responsible for money transfer transactions Assist customers with luggage ID tag and transfer to luggage compartment Other duties as assigned. EXPERIENCE: Please indicate the type of experience required/preferred for the position Required or Preferred: 1 year of job related experience preferred. Bilingual ( Spanish/English) required. EDUCATION: Minimum Formal Education: Click on the cell below to see a drop down menu of options for education. Required or Preferred: High school diploma or equivalent required.

Full job record

Job ID403602d7b43a7cff57c746f05c30b17edf4b0389
Org ID55e160de-a4ab-443e-8b32-9afedd5f8f6c
Source IDd93f5791-4775-4f87-ad68-f498920469ca
Board IDd93f5791-4775-4f87-ad68-f498920469ca
Provideradp_workforcenow
Provider Job Key937288
TitleCustomer Service Rep.
Normalized Title—
Statusactive
Activeyes
Location TextLaredo, TX, US, Laredo, TX
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityLaredo
Salary Raw12 To 12 (USD) Hourly
Salary Min12
Salary Max12
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b9d38e7d-603c-41cd-9597-3eea58a0edff&ccId=172396025_10646&lang=en_US&type=JS&jobId=937288&jwId=9202043867824_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b9d38e7d-603c-41cd-9597-3eea58a0edff&ccId=172396025_10646&lang=en_US&type=JS&jobId=937288&jwId=9202043867824_1
First Seen At2026-05-31 18:57:52Z
Last Seen At2026-06-06 12:26:53Z
Last Checked At2026-06-06 12:26:53Z
Last Changed At2026-06-06 12:26:53Z
Inactive At—
Source Posted At2026-04-20 15:10:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b9d38e7d-603c-41cd-9597-3eea58a0edff|172396025_10646/date=2026-06-06/2026-06-06T12-26-52-949Z-89db22a2a850caca77fd3372f5cf5469ea4c7a9427ff2d061a757052457495b5.json
Event Fields
{
  "content_hash": "092dfa4d252d5c99a56b6cd2c29c62b1332b681322a27db758d6d904c15880e8",
  "source_hash": "2f38c4eec0d76022250eaf0b1dd958b2a5efd57622006de806994e79caad5608",
  "last_changed_at": "2026-06-06T12:26:53.616Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Laredo, TX, US, Laredo, TX",
    "city": "Laredo",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 12,
  "salary_min": 12,
  "inferred_at": "2026-06-06T12:26:53.604Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Laredo, TX, US, Laredo, TX",
      "city": "Laredo",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "links": [],
    "itemID": "9202043867824_1",
    "postDate": "2026-04-20T11:10:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 12,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 12,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-04-20T11:10Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:26Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "937288"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "12 To 12 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Rep.",
    "clientRequisitionID": "1217",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Laredo",
          "postalCode": "78040",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Laredo, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<p>Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. &nbsp;This position plays a fundamental role in the quality of service that is provided to our clients/passengers. &nbsp;CSR&#39;s are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. &nbsp;In some locations CSR will also perform Station Attendant duties.&nbsp;</p><p>JOB SPECIFIC RESPONSIBILITIES:&nbsp;</p><p>&nbsp;</p><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"686\" data-pasted=\"true\"><tbody><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Provide an exceptional customer experience.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Call customers to advise about changes or cancellations of scheduled runs.</td></tr><tr><td colspan=\"3\" height=\"37\" class=\"xl71\" style=\"width: 100%;\">Responsd to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Responsible for cash management and compliance.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Operates cash register and/or credit card equipment.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Sells and processes ticket orders via telephone, internet, and over the counter.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Maintains a professional working relationship with partnering retail agencies.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Completion of required documentation for transactions made with partnering retail agencies.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Daily accurate reporting of tickets sold and cash collected.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Effectively answer calls on multi-line system, appropriately greet callers and correctly route calls and screen calls as required.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.</td></tr><tr><td colspan=\"3\" height=\"19\" class=\"xl71\" style=\"width: 100%;\">Utilize good judgment when confronted with the resolution of both internal and external conflict.</td></tr><tr><td colspan=\"3\" height=\"20\" class=\"xl68\" style=\"width: 100%;\">Responsible for money transfer transactions</td></tr><tr><td colspan=\"3\" height=\"20\" class=\"xl65\" style=\"width: 100%;\">Assist customers with luggage ID tag and transfer to luggage compartment</td></tr><tr><td colspan=\"3\" height=\"20\" class=\"xl68\" style=\"width: 100%;\">Other duties as assigned.</td></tr></tbody></table><p><br></p><p>&nbsp;</p><table border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"686\" style=\"border-collapse: collapse;width:515pt;\" data-pasted=\"true\"><tbody><tr><td height=\"20\" class=\"xl66\" style=\"padding: 0px; color: windowtext; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Arial, sans-serif; vertical-align: bottom; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; height: 15pt; width: 385px;\">EXPERIENCE:</td><td class=\"xl65\" style=\"padding: 0px; color: windowtext; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Arial, sans-serif; vertical-align: bottom; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; width: 125px;\"><br></td><td class=\"xl65\" style=\"padding: 0px; color: windowtext; font-size: 15px; font-weight: 400; font-style: normal; text-decoration: none; font-family: Arial, sans-serif; vertical-align: bottom; border-width: medium; border-style: none; border-color: currentcolor; border-image: initial; width: 176px;\"><br></td></tr><tr><td colspan=\"2\" height=\"19\" class=\"xl70\" style=\"padding:0px;color:windowtext;font-size:11px;font-weight:400;font-style:italic;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;border-top:none;border-right:none;border-bottom:.5pt solid windowtext;border-left:none;height:14.25pt;\">Please indicate the type of experience required/preferred for the position</td><td class=\"xl67\" style=\"padding:0px;color:windowtext;font-size:13px;font-weight:700;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:center;vertical-align:middle;border:none;\">Required or Preferred:</td></tr><tr><td colspan=\"2\" height=\"20\" class=\"xl73\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;width:383pt;\">1 year of job related experience</td><td class=\"xl68\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:center;vertical-align:middle;border:.5pt solid windowtext;background:#CCFFFF;border-left:none;\">preferred.</td></tr><tr><td colspan=\"2\" height=\"19\" class=\"xl73\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:.5pt solid windowtext;height:14.25pt;width:383pt;\">Bilingual ( Spanish/English)</td><td class=\"xl68\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:center;vertical-align:middle;border:.5pt solid windowtext;background:#CCFFFF;border-top:none;border-left:none;\">required.</td></tr><tr><td height=\"19\" class=\"xl65\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;height:14.25pt;\"><br></td><td class=\"xl65\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;\"><br></td><td class=\"xl65\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;\"><br></td></tr><tr><td height=\"20\" class=\"xl66\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:700;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;height:15.0pt;\">EDUCATION:</td><td class=\"xl65\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;\"><br></td><td class=\"xl65\" style=\"padding:0px;color:windowtext;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;\"><br></td></tr><tr><td colspan=\"2\" height=\"19\" class=\"xl71\" style=\"padding:0px;color:windowtext;font-size:13px;font-weight:700;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:bottom;border:none;height:14.25pt;\">Minimum Formal Education:</td><td class=\"xl69\" style=\"padding:0px;color:windowtext;font-size:11px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:middle;border:none;\"><br></td></tr><tr><td colspan=\"2\" height=\"19\" class=\"xl72\" style=\"padding:0px;color:windowtext;font-size:11px;font-weight:400;font-style:italic;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:middle;border:none;border-top:none;border-right:none;border-bottom:.5pt solid windowtext;border-left:none;height:14.25pt;\">Click on the cell below to see a drop down menu of options for education.</td><td class=\"xl67\" style=\"padding:0px;color:windowtext;font-size:13px;font-weight:700;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:center;vertical-align:middle;border:none;\">Required or Preferred:</td></tr><tr><td colspan=\"2\" height=\"19\" class=\"xl74\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:general;vertical-align:middle;border:.5pt solid windowtext;background:#CCFFFF;height:14.25pt;width:383pt;\">High school diploma or equivalent</td><td class=\"xl68\" style=\"padding:0px;color:windowtext;font-size:12px;font-weight:400;font-style:normal;text-decoration:none;font-family:Arial, sans-serif;text-align:center;vertical-align:middle;border:.5pt solid windowtext;background:#CCFFFF;border-left:none;\">required.</td></tr></tbody></table>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9202043867824_1",
    "postDate": "2026-04-20T11:10:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 12,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 12,
        "currencyCode": "USD"
      }
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-04-20T11:10Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T08:26Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "937288"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "12 To 12 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Rep.",
    "clientRequisitionID": "1217",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Laredo",
          "postalCode": "78040",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Laredo, TX, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/937288?cid=b9d38e7d-603c-41cd-9597-3eea58a0edff&ccId=172396025_10646&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 13912
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/403602d7b43a7cff57c746f05c30b17edf4b0389?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/55e160de-a4ab-443e-8b32-9afedd5f8f6cJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/d93f5791-4775-4f87-ad68-f498920469caJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/403602d7b43a7cff57c746f05c30b17edf4b0389/eventsJSON

Docs · Get an API key