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EHE Program Manager

3cc96c61 E57a 4769 A304 3ad312042233 9200083885368 2 · Miami, FL, US, Miami, FL · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company3cc96c61 E57a 4769 A304 3ad312042233 9200083885368 2
TitleEHE Program Manager
Normalized title-
Department / team-
LocationMiami, FL, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company3cc96c61 E57a 4769 A304 3ad312042233 9200083885368 2
Source76b5700b-8f4e-4af0-8c52-4e12e2423ded
ATS providerADP Workforce Now Recruiting

Description

Job Title: Ending the HIV Epidemic (EHE) Program Manager Department: Quality and Grants Management Reports To Director of Quality and Grants Management FLSA Status/ Salary Exempt/ $70,000 - $80,000 Supervises Housing Coordinator, Employment Coordinator, Housing Stability Case Managers (as assigned) POSITION SUMMARY The EHE Program Manager is responsible for the strategic, operational, and contractual oversight of all Housing Stability Services funded under the Ending the HIV Epidemic (EHE) initiative. This role ensures full compliance with Ryan White Part A requirements, HRSA/HAB policy notices, Miami-Dade County contractual obligations, and Empower U Community Health Center policies and procedures. The Program Manager provides leadership and supervision to housing and employment staff, oversees program performance and quality assurance, manages contracts and partnerships, and ensures that all services are delivered in alignment with approved scopes of work, budgets, performance measures, and reporting requirements. The position is accountable for ensuring that program deliverables, outcomes, and documentation standards are met consistently and accurately. ESSENTIAL DUTIES AND RESPONSIBILITIES Program Leadership & Contract Compliance Serve as the primary operational lead for EHE Housing Stability Services, ensuring compliance with all applicable Ryan White Part A, EHE, HRSA/HAB, and Miami-Dade County requirements. Interpret and operationalize contract language, scopes of service, policy notices, and program guidance into clear workflows, staff expectations, and service delivery standards. Ensure adherence to payer-of-last-resort requirements, client eligibility standards, allowable costs, and documentation requirements as outlined in the EHE Housing Stability Services category. Prepare for, participate in, and respond to program monitoring visits, audits, site reviews, and corrective action plans, as required. Staff Supervision & Performance Management Provide direct supervision, coaching, and performance management for Housing Coordinators, Employment Coordinators, and assigned case management staff. Establish clear performance expectations tied to contract deliverables, productivity benchmarks, timeliness of documentation, and quality standards. Conduct regular supervision meetings, case reviews, and performance evaluations; address performance deficiencies through corrective action when necessary. Ensure staff receive appropriate onboarding, training, and ongoing technical assistance related to EHE, Ryan White, housing services, trauma-informed care, and documentation standards. Program Operations & Service Delivery Oversee day-to-day operations of Housing Stability Services, including intake, eligibility determination, service planning, financial assistance, referrals, and follow-up. Ensure comprehensive assessments are completed to determine housing needs, income status, barriers to stability, and service eligibility. Ensure individualized service plans incorporate participant goals related to housing stability, economic stability, and wellness, and are reviewed and updated in accordance with program requirements. Monitor client progress and outcomes to support housing retention, reduced homelessness, and improved engagement in HIV care. Data Management, Documentation & Quality Assurance Ensure accurate, timely, and complete client documentation in the Homeless Management Information System (HMIS), Enterprise Miami, and any additional required data systems. Monitor data quality, completeness, and timeliness to ensure compliance with reporting standards and performance measures. Review case files regularly to ensure documentation supports eligibility, services rendered, and reimbursement requirements. Analyze program data and outcomes to identify trends, gaps, and opportunities for improvement. Financial Oversight & Budget Management Lead development, monitoring, and management of the program budget in alignment with the approved EHE contract and allowable cost principles. Review and approve expenditures, financial assistance payments, and vendor invoices to ensure compliance with contract terms and fiscal policies. Monitor spending against budget projections and collaborate with finance staff to address variances or reallocation needs. Identify and pursue supplemental or alternative funding opportunities to enhance housing-related services and sustainability. Partnerships & Community Coordination Serve as the primary point of contact for community-based partners providing housing, utility assistance, homeless mitigation, employment, and supportive services. Negotiate, manage, and monitor memoranda of understanding, subcontracts, and partnership agreements with public and nonprofit entities. Coordinate services with local Continuum of Care partners, housing providers, behavioral health agencies, and other stakeholders to reduce duplication and improve client outcomes. Represent Empower U in community meetings, coalitions, and planning efforts related to housing stability and homelessness. Client Advocacy & Support Ensure program participants receive assistance obtaining required documentation (e.g., identification, income verification, benefits) to support housing and employment access. Ensure appropriate referrals to medical, behavioral health, substance use, employment, educational, and social service resources. Address client complaints, grievances, and service issues in accordance with organizational policies and contractual requirements. SUPERVISORY RESPONSIBILITIES This position carries full supervisory responsibility, including hiring recommendations, training, performance evaluation, discipline, and termination recommendations for assigned staff. MINIMUM QUALIFICATIONS Education Bachelor’s degree in Social Work, Public Administration, Public Health, Human Services, or a related field preferred. Equivalent combination of education and directly related experience may be considered. Experience Minimum of three (3) years of progressively responsible experience in housing stability, homelessness services, Ryan White, or federally funded social service programs. Demonstrated experience managing staff, contracts, and program deliverables in a compliance-driven environment. Experience with HMIS, Ryan White data systems, or similar client management platforms strongly preferred. Knowledge, Skills, and Abilities Strong knowledge of EHE and Ryan White Part A program requirements, including housing services, eligibility, and payer-of-last-resort rules. Demonstrated ability to supervise staff, manage performance, and ensure accountability for outcomes. Strong analytical, organizational, and problem-solving skills. Ability to interpret contracts, regulations, and policy guidance and translate them into operational practice. Excellent written and verbal communication skills. Ability to manage sensitive client information in compliance with confidentiality and HIPAA standards. WORK ENVIRONMENT & PHYSICAL DEMANDS Primarily office-based with required community and partner site visits. May require occasional evening or weekend work to meet program needs or deadlines. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DISCLAIMER This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified as necessary to meet organizational, programmatic, or contractual needs. Employment is at-will unless otherwise specified by written agreement. Must be able to pass a Level I and Level II Background check as required. https://info.flclearinghouse.com/ Empower U Community Health Center is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Full job record

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Source ID76b5700b-8f4e-4af0-8c52-4e12e2423ded
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TitleEHE Program Manager
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First Seen At2026-05-31 18:36:30Z
Last Seen At2026-06-06 12:09:51Z
Last Checked At2026-06-06 12:09:51Z
Last Changed At2026-06-06 12:09:51Z
Inactive At—
Source Posted At2026-05-15 22:02:00Z
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    "requisitionDescription": "<div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;' data-pasted=\"true\"><strong><span style=\"font-family: Georgia, serif; font-size: 18px;\">Job Title: </span></strong><span style=\"font-family: Georgia, serif; font-size: 18px;\">Ending the HIV Epidemic (EHE) Program Manager</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Department:&nbsp;</span></strong></span><span style=\"font-family: Georgia, serif; font-size: 18px;\">Quality and Grants Management</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Reports To&nbsp;</span></strong></span><span style=\"font-family: Georgia, serif; font-size: 18px;\">Director of Quality and Grants Management</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>FLSA Status/ Salary&nbsp;</span></strong></span><span style=\"font-family: Georgia, serif; font-size: 18px;\">Exempt/ $70,000 - $80,000</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Supervises&nbsp;</span></strong></span><span style=\"font-family: Georgia, serif; font-size: 18px;\">Housing Coordinator, Employment Coordinator, Housing Stability Case</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">Managers (as assigned)</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>POSITION SUMMARY</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">The EHE Program Manager is responsible for the strategic, operational, and contractual oversight of all Housing Stability Services funded under the Ending the HIV Epidemic (EHE) initiative. This role ensures full compliance with Ryan White Part A requirements, HRSA/HAB policy notices, Miami-Dade County contractual obligations, and Empower U Community Health Center policies and procedures.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">The Program Manager provides leadership and supervision to housing and employment staff, oversees program performance and quality assurance, manages contracts and partnerships, and ensures that all services are delivered in alignment with approved scopes of work, budgets, performance measures, and reporting requirements. The position is accountable for ensuring that program deliverables, outcomes, and documentation standards are met consistently and accurately.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>ESSENTIAL DUTIES AND RESPONSIBILITIES</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Program Leadership &amp; Contract Compliance</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Serve as the primary operational lead for EHE Housing Stability Services, ensuring compliance with all applicable Ryan White Part A, EHE, HRSA/HAB, and Miami-Dade County requirements.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Interpret and operationalize contract language, scopes of service, policy notices, and program guidance into clear workflows, staff expectations, and service delivery standards.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure adherence to payer-of-last-resort requirements, client eligibility standards, allowable costs, and documentation requirements as outlined in the EHE Housing Stability Services category.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Prepare for, participate in, and respond to program monitoring visits, audits, site reviews, and corrective action plans, as required.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Staff Supervision &amp; Performance Management</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Provide direct supervision, coaching, and performance management for Housing Coordinators, Employment Coordinators, and assigned case management staff.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Establish clear performance expectations tied to contract deliverables, productivity benchmarks, timeliness of documentation, and quality standards.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Conduct regular supervision meetings, case reviews, and performance evaluations; address performance deficiencies through corrective action when necessary.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure staff receive appropriate onboarding, training, and ongoing technical assistance related to EHE, Ryan White, housing services, trauma-informed care, and documentation standards.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Program Operations &amp; Service Delivery</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Oversee day-to-day operations of Housing Stability Services, including intake, eligibility determination, service planning, financial assistance, referrals, and follow-up.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure comprehensive assessments are completed to determine housing needs, income status, barriers to stability, and service eligibility.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure individualized service plans incorporate participant goals related to housing stability, economic stability, and wellness, and are reviewed and updated in accordance with program requirements.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Monitor client progress and outcomes to support housing retention, reduced homelessness, and improved engagement in HIV care.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Data Management, Documentation &amp; Quality Assurance</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure accurate, timely, and complete client documentation in the Homeless Management Information System (HMIS), Enterprise Miami, and any additional required data systems.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Monitor data quality, completeness, and timeliness to ensure compliance with reporting standards and performance measures.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Review case files regularly to ensure documentation supports eligibility, services rendered, and reimbursement requirements.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Analyze program data and outcomes to identify trends, gaps, and opportunities for improvement.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Financial Oversight &amp; Budget Management</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Lead development, monitoring, and management of the program budget in alignment with the approved EHE contract and allowable cost principles.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Review and approve expenditures, financial assistance payments, and vendor invoices to ensure compliance with contract terms and fiscal policies.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Monitor spending against budget projections and collaborate with finance staff to address variances or reallocation needs.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Identify and pursue supplemental or alternative funding opportunities to enhance housing-related services and sustainability.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Partnerships &amp; Community Coordination</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Serve as the primary point of contact for community-based partners providing housing, utility assistance, homeless mitigation, employment, and supportive services.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Negotiate, manage, and monitor memoranda of understanding, subcontracts, and partnership agreements with public and nonprofit entities.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Coordinate services with local Continuum of Care partners, housing providers, behavioral health agencies, and other stakeholders to reduce duplication and improve client outcomes.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Represent Empower U in community meetings, coalitions, and planning efforts related to housing stability and homelessness.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Client Advocacy &amp; Support</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure program participants receive assistance obtaining required documentation (e.g., identification, income verification, benefits) to support housing and employment access.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ensure appropriate referrals to medical, behavioral health, substance use, employment, educational, and social service resources.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Address client complaints, grievances, and service issues in accordance with organizational policies and contractual requirements.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>SUPERVISORY RESPONSIBILITIES</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">This position carries full supervisory responsibility, including hiring recommendations, training, performance evaluation, discipline, and termination recommendations for assigned staff.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>MINIMUM QUALIFICATIONS</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Education</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Bachelor&rsquo;s degree in Social Work, Public Administration, Public Health, Human Services, or a related field preferred.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Equivalent combination of education and directly related experience may be considered.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Experience</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Minimum of three (3) years of progressively responsible experience in housing stability, homelessness services, Ryan White, or federally funded social service programs.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Demonstrated experience managing staff, contracts, and program deliverables in a compliance-driven environment.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Experience with HMIS, Ryan White data systems, or similar client management platforms strongly preferred.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><span style='font-family:\"Georgia\",serif;'>Knowledge, Skills, and Abilities</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Strong knowledge of EHE and Ryan White Part A program requirements, including housing services, eligibility, and payer-of-last-resort rules.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Demonstrated ability to supervise staff, manage performance, and ensure accountability for outcomes.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Strong analytical, organizational, and problem-solving skills.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ability to interpret contracts, regulations, and policy guidance and translate them into operational practice.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Excellent written and verbal communication skills.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Ability to manage sensitive client information in compliance with confidentiality and HIPAA standards.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>WORK ENVIRONMENT &amp; PHYSICAL DEMANDS</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Primarily office-based with required community and partner site visits.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">May require occasional evening or weekend work to meet program needs or deadlines.</span></li><li style=\"margin: 0in; line-height: normal; font-size: 18px; font-family: Aptos, sans-serif; text-align: justify;\"><span style=\"font-family: Georgia, serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-size: 18px;\"><strong><u><span style='font-family:\"Georgia\",serif;'>DISCLAIMER</span></u></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified as necessary to meet organizational, programmatic, or contractual needs. Employment is at-will unless otherwise specified by written agreement.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;line-height:normal;font-size:16px;font-family:\"Aptos\",sans-serif;text-align:justify;'><span style=\"font-family: Georgia, serif; font-size: 18px;\">&nbsp;</span></p><div style='border-top: 1px solid rgb(166, 166, 166); margin-bottom: 14px; margin-top: 7px; line-height: 1.6; color: rgb(34, 34, 34); font-family: \"Open Sans\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><div data-bind=\"html: Job.Requirements\"><p style=\"margin: 0px; font-size: 1rem; line-height: 1.6;\"><span style=\"font-size: 18px;\"><strong style=\"font-weight: bold;\"><span style=\"font-family: georgia,serif;\">Must be able to pass a Level I and Level II Background check as required. https://info.flclearinghouse.com/</span></strong></span></p><p style=\"margin: 0px; font-size: 1rem; line-height: 1.6;\"><span style=\"font-family: georgia, serif; font-size: 18px;\">Empower U Community Health Center is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.</span></p></div></div><div style='min-height: 36px; color: rgb(34, 34, 34); font-family: \"Open Sans\", Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></div></div>\n",
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