Front Desk Receptionist

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  "salary_period": "hour",
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      "state": "New York"
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    "location": {
      "city": "New York",
      "state": "New York",
      "postalCode": "10007",
      "addressCountry": "United States"
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    "datePosted": "2025-06-18",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: bold\">About Us:  </span></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurse practitioners, and clinical support staff practices a unique philosophy that embraces low intervention and thoughtful medicine while delivering the highest quality of service and care. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: bold\">About the Role:</span></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Our Front Desk Receptionists are the face and spirit of each office! They team up with our medical assistants and pediatricians to provide a high level of service and care. Expectations include the following: </span><br></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Provide seamless customer service</span><br></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Ensure patient information is accurate including demographic info, billing/insurance information</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Notifying parents of outstanding balance, copays as taking payments</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Facilitates patient flow by notifying the provider of patient's' arrival, being aware of delays, and communicating with patients and clinical staff</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Register new patients and work on patient outreach</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Schedule, Move, Cancel and Confirm Appointments</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 13px\">Answer general questions about the practice</span><span style=\"font-size: 13px\"> in a courteous manner</span></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Fill out and send School/Camp Medical Forms</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Forward messages to RN/Providers</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Call in, fax and/or print prescriptions</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Process fax transmissions and emails through Salesforce appropriately</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Maintain an organized, efficient and professional work environment</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 13px\">Keep office supplies adequately stocked by anticipating inventory needs</span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Maintain a friendly, supportive, and professional demeanor with patients and colleagues </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Patient intake, charting, and documentation in our electronic medical records system </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Schedule appointments</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Adhere to practice policies around HIPAA compliance and staff and patient safety</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><br></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: bold\">About You:</span></em></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Exceptional</span></span><span style=\"font-weight: bold\"> </span>customer service skills</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Interest in the medical field</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Time management skills and ability to multitask</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Flexible scheduling availability </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Must be able to provide proof of vaccination against Hep B, Tdap, and MMR<em><br></em></span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><br></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: bold\">Compensation and Benefits:</span></em><em><br></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Front Desk Receptionists start at $18/hour for their first year with us! We conduct our own in-house training (2 weeks long), which is fully covered at your hired pay rate. </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Additional monthly incentive bonuses tied to productivity, utilization, and attendance offered </span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Potential assignment as a trainer after 90 day review, training bonus offered</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Annual evaluations with compensation increases</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\">Opportunity for upward mobility and promotion within the company</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em>Paid Time Off: </em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt; font-weight: 400; text-decoration: none\">Full-time employees accrue 10.67 hours per month (approximately 16 PTO days per year)</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: 400; text-decoration: none\">Health, Dental, and Vision Benefits:</span></em><em><br></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><span style=\"font-weight: 400; text-decoration: none\">Full time employees are eligible to participate in the health, dental, and vision insurance plans after 90 days of service. The base level plans are covered 100% by the company. Other level plans include a subsidy from the company.</span><span style=\"font-weight: 400; text-decoration: none\"><br></span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: 400; text-decoration: none\">Additional Benefits: </span></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><span style=\"font-weight: 400; text-decoration: none\">Additional benefits include entirely subsidized (read: free to you!) gym memberships at your choice of NY Sports Club, Blink Fitness, and LA Fitness. As well as others that include: an HSA plan, pet insurance, commuter benefits, voluntary supplemental insurances for Hospital Indemnity, Cancer, and Accidents, Voluntary Short-Term Disability Insurance, and Voluntary Life and AD&amp;D.</span><span style=\"font-weight: bold\"><br></span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><em><span style=\"font-weight: 400; text-decoration: none\">401k and Profit Share:</span></em></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 10pt\"><span style=\"font-weight: 400; text-decoration: none\">After 90 days, you will be eligible for participation and contribute to our 401(k) plan, administered via Principal. </span><span style=\"font-weight: 400; text-decoration: none\">After your first year of employment, Tribeca Pediatrics will make an annual Safe Harbor contribution of 3% of your compensation. Eligible employees will also receive a profit share contribution.</span></span></p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul></ul>\n</li>\n</ul>",
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