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    "requisitionDescription": "<div><div><div><div><div><div><p align=\"LEFT\"><br></p><p><strong>POSITION SUMMARY:&nbsp;</strong>To coordinate a minimum three-table station to provide a dining experience that meets or exceeds guest&rsquo;s expectation. Provides food, beverage, service and hospitality that meet all Cooper Restaurants standards and procedures.</p><p><strong>ESSENTIAL JOB FUNCTIONS:&nbsp;</strong>(Key Tasks and Responsibilities)</p><p>1. Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.</p><p>2. Obtains station assignments from host/hostess or Manager On Duty at the start of the work shift; correctly completes all assigned opening and side work duties in a timely manner.</p><p>3. Greets guests immediately, makes suggestions and answers questions regarding food, beverages and service. Practices salesmanship to enhance the dining experience without allowing guests to over order. Uses guests&rsquo; names regularly throughout the dining experience.</p><p>4. Takes and records food and beverage orders from guests according to Cooper Restaurants standards.</p><p>5. Processes guests&rsquo; orders, using the computer terminal according to Cooper Restaurants Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis. Ensures all items are rung on the computer.</p><p>6. Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards of Cooper Restaurants. Personally serves all entr&eacute;e items to the guests.</p><p>7. Observes&nbsp;diners to ensure that guests are satisfied with food, beverages and service: immediately recognizes and responds to any guest needs and/or requests.</p><p>8. Maintains tables and station according to RCSH standards throughout the dining experience.</p><p>9. Practices teamwork by assisting fellow employees, as needed, by serving food, practicing table maintenance and bussing to enhance our guests&rsquo; dining experience.</p><p>10. Communicates to the Manager On Duty any and all situations where a guest may express concern or dissatisfaction with any aspect of the dining experience.</p><p>11. Correctly presents the guest check and processes payment for all food and beverages sold.</p><p>12. Closes station only upon direction from Manager On Duty; correctly completes all closing, sidework and checkout duties in a timely manner.</p><p>13. Performs all duties and maintains knowledge of all standards and procedures, as stated in the Cooper Restaurants training packet &ndash; Service.</p><p><strong>PHYSICAL DEMANDS:&nbsp;</strong>(Minimum qualifications needed to perform essential job functions)</p><p>1. Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds.</p><p>2. Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment.</p><p>3. Must be able to constantly stand and exert well-paced mobility for a period up to four hours in length.</p><p>4. Must be able to communicate effectively and listen attentively to supervisors, employees and guests.</p><p>5. Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items.</p><p><br></p></div></div></div></div></div></div>\n",
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