Family Support Specialist - Full Time

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    "description": "<table cellspacing=\"0\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t<p><strong>DEPT: </strong> Support Services                                               <strong>LOCATION:</strong>  Derby</p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t<p><strong>STATUS: </strong> F/T, P/T, Temporary, Non-Exempt                           <strong>GRADE: </strong> N/A</p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t<p><strong>UNION:</strong>  Yes</p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t<p> </p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td>\n\t\t\t<p><strong>TITLE OF IMMEDIATE SUPERVISOR:</strong>  </p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>\n\n<p>Family Support Coordinator</p>\n\n<p> </p>\n\n<p><strong>POSITIONS SUPERVISED: </strong>N/A</p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>BASIC PURPOSE: </b> </span></span></p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">To provide targeted case management and outreach services to individuals adversely impacted by changes to <b>SNAP and Medicaid</b>, helping them maintain or regain benefits, meet program requirements, and achieve stability.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">1.  Complete a universal intake and pre-assessment for clients to determine status of SNAP and/or Medicaid benefits, and need for supports (i.e., WIC, Non-Cash Benefits, etc.).</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">2.  Provide case management to vulnerable individuals with a focus on community outreach, benefit navigation, and short-term support services, helping clients access resources and stabilize basic needs.          </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">3.  Assist vulnerable clients in developing a service plan that addresses gaps as impacted by the loss of SNAP and/or Medicaid,, including, but not limited to access to employment, income opportunities, volunteer opportunities, benefits, housing, basic needs, budgeting, etc.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">4.  Assist clients with applications for public assistance programs (i.e., SNAP, WIC, Medicaid, Medicare, Husky, etc.).</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">5.  Represent the Agency in the community to engage providers and partners in efforts to bridge service gaps.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">4.  Make appropriate internal referrals for Agency programs (i.e., Energy Assistance) and/or case management as well as external referrals as needed.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">5.  Conduct outreach to access vulnerable clients in the community (i.e., food pantries, churches, community centers, etc.).  This may include visiting homebound clients for intake.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">6.  Develop relationships with community providers for purposes of facilitating cross-referrals and conducting/improving outreach opportunities, with a focus on providing SNAP &amp;/or Medicaid eligibility requirements. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">7.  Develop and coordinate service plans for clients. </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">8.  Conduct regular follow-up with clients to track progress and outcomes on service plans including benefits and health services received.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">9.  Maintain accurate records through documentation and data entry into central database in order to provide information for client tracking and outcome reporting.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">10.  Prepare reports as needed.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">11.  Handle telephone and walk-in inquiries regarding internal or external services.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">12.   Participate actively in appropriate local and state-wide meetings as well as internal staff and program meetings</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:</b></span></span></p>\n\n<p> </p>\n\n<ol>\n\t<li><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Perform other related duties as required.</span></span></span></li>\n\t<li><span style=\"font-size:10pt;\"><span><span style=\"font-family:'Times New Roman', serif;\">Attend appropriate community service meetings outside the agency.</span></span></span></li>\n</ol>\n\n<p> </p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><b>WORK ENVIRONMENT:</b></span></span></p>\n\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\">Office environment, frequent work on computer.  Frequent travel within the community.</span></span></p>",
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