Home › Companies › Orion180 Insurance Services LLC › Customer Service Team Lead
Customer Service Team Lead
Orion180 Insurance Services LLC · Draper, UT, United States · On Site · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Orion180 Insurance Services LLC |
| Title | Customer Service Team Lead |
| Normalized title | - |
| Department / team | Customer Experience |
| Location | Draper, UT, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-03-12 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Orion180 Insurance Services LLC. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Draper. | Open |
| Department jobs | Active postings in Customer Experience. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Orion180 Insurance Services LLC |
| Source | bdf23e95-c763-4a43-8e82-79d0ba5c2ce9 |
| ATS provider | Rippling ATS |
Description
company
At Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry.
Orion180 is proud to call three vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location—nestled in the heart of the Salt Lake Valley—connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.
role
ABOUT THE ROLE:
The Customer Service (CS) Team is a key part of Orion180's great insurance experience because they help policyholders, agents, and partners with accuracy, professionalism, and care. This group handles customer questions, policy service requests, and customer education across a number of channels to make sure that problems are solved quickly and effectively.
As the Customer Service Team Lead, you will be in charge of the team's daily work, training and coaching team members, and keeping an eye on performance metrics to make sure service is always top-notch. You will continue to work directly with customers, in addition to providing leadership and mentorship. This will make sure that every interaction shows Orion180's dedication to innovation, empathy, and world-class support.
Pay Rate: $27.00 per hour
WHAT YOU’LL DO:
Team Leadership & Coaching
Supervise, mentor, and support a team of Customer Service Representatives. Monitor daily performance, provide real-time feedback, and conduct regular 1:1 meetings. Assist with onboarding and training new team members and act as a point of escalation for complex issues. Foster a high-performance, service-oriented team culture that reflects Orion180’s mission and values. Promote professionalism, collaboration, and accountability within the Customer Experience team. Customer Service Excellence
Lead by example by continuing to perform “hands-on” customer service functions. Ensure all communications—via phone, chat, or email—reflect Orion180’s gold-standard service. Provide expert assistance to residential policyholders, agents, and producers with professionalism and empathy. Utilize strong de-escalation skills to resolve customer concerns efficiently and effectively. Support and empower agents and policyholders while maintaining accuracy and compliance with company standards. Performance & Process Management
Track, analyze, and report weekly performance metrics and team productivity. Identify and implement process improvements to enhance customer experience and operational efficiency. Conduct random audits of calls and workflows to ensure quality and compliance. Collaborate with leadership to develop new tools, manuals, and procedures to exceed departmental goals. Recommend training opportunities, performance recognition, and, when needed, disciplinary actions per company policies. WHAT WE’RE LOOKING FOR:
Education: High school diploma or GED required; must be at least 18 years old. Experience: Minimum of 2 years in customer service (phone or in-person). Prior supervisory or team lead experience strongly preferred. Licensing: Customer Service Representative (4-40) preferred or ability to obtain within 30 days. Skills & Competencies:
Excellent communication, coaching, and problem-solving skills. Strong attention to detail and ability to multitask in a fast-paced environment. Skilled in Excel (for scorecards and reports) and other Microsoft Office tools. Familiarity with customer service databases and CRM systems. Ability to hire, coach, and train employees while motivating them to exceed performance metrics and KPIs. Professional demeanor with a strong sense of ownership and accountability. Passion for innovation, teamwork, and continuous learning.
WHAT’S IN IT FOR YOU:
Dynamic Culture : Join a forward-thinking team redefining the insurance experience through innovation and technology.
Career Growth : Advance your leadership skills and build your career in a company that values initiative and excellence.
Meaningful Impact : Play a vital role in shaping how we serve our customers and elevate our operational performance every day.
The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule and, in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email [email protected] to request assistance.
Full job record
| Job ID | 3fcb93b26088addd9dd99d86dcac0ea741e4b491 |
| Org ID | 30480430-c35a-4b9f-9d4e-cbb4f9164f81 |
| Source ID | bdf23e95-c763-4a43-8e82-79d0ba5c2ce9 |
| Board ID | bdf23e95-c763-4a43-8e82-79d0ba5c2ce9 |
| Provider | rippling |
| Provider Job Key | 183deae1-d01d-4700-a1a0-c9e3edea7d79 |
| Title | Customer Service Team Lead |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Draper, UT, United States |
| Department | Customer Experience |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | UT |
| City | Draper |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/orion180/jobs/183deae1-d01d-4700-a1a0-c9e3edea7d79 |
| Apply URL | https://ats.rippling.com/orion180/jobs/183deae1-d01d-4700-a1a0-c9e3edea7d79 |
| First Seen At | 2026-05-29 07:12:24Z |
| Last Seen At | 2026-06-06 08:44:52Z |
| Last Checked At | 2026-06-06 08:44:52Z |
| Last Changed At | 2026-06-06 08:44:52Z |
| Inactive At | — |
| Source Posted At | 2026-03-12 15:01:04Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=orion180/date=2026-06-06/2026-06-06T08-44-48-574Z-3f7de3242539e4a2b12de500197bd8419a6c7e832c1be2b5f1aeee5c5dd6b0e2.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">ABOUT THE ROLE:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(38,35,33);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">The Customer Service (CS) Team is a key part of Orion180's great insurance experience because they help policyholders, agents, and partners with accuracy, professionalism, and care. This group handles customer questions, policy service requests, and customer education across a number of channels to make sure that problems are solved quickly and effectively.</span><br><span style=\"color:rgb(38,35,33);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> </span><br><span style=\"color:rgb(38,35,33);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> As the Customer Service Team Lead, you will be in charge of the team's daily work, training and coaching team members, and keeping an eye on performance metrics to make sure service is always top-notch. You will continue to work directly with customers, in addition to providing leadership and mentorship. This will make sure that every interaction shows Orion180's dedication to innovation, empathy, and world-class support.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(38,35,33);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Pay Rate: $27.00 per hour</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">WHAT YOU’LL DO:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:12pt;white-space:pre-wrap;\">Team Leadership & Coaching</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Supervise, mentor, and support a team of Customer Service Representatives.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Monitor daily performance, provide real-time feedback, and conduct regular 1:1 meetings.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Assist with onboarding and training new team members and act as a point of escalation for complex issues.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Foster a high-performance, service-oriented team culture that reflects Orion180’s mission and values.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Promote professionalism, collaboration, and accountability within the Customer Experience team.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Customer Service Excellence</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Lead by example by continuing to perform “hands-on” customer service functions.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ensure all communications—via phone, chat, or email—reflect Orion180’s gold-standard service.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Provide expert assistance to residential policyholders, agents, and producers with professionalism and empathy.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Utilize strong de-escalation skills to resolve customer concerns efficiently and effectively.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Support and empower agents and policyholders while maintaining accuracy and compliance with company standards.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Performance & Process Management</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Track, analyze, and report weekly performance metrics and team productivity.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Identify and implement process improvements to enhance customer experience and operational efficiency.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Conduct random audits of calls and workflows to ensure quality and compliance.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Collaborate with leadership to develop new tools, manuals, and procedures to exceed departmental goals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Recommend training opportunities, performance recognition, and, when needed, disciplinary actions per company policies.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">WHAT WE’RE LOOKING FOR:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Education:</strong></b><span style=\"white-space:pre-wrap;\"> High school diploma or GED required; must be at least 18 years old.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Experience:</strong></b><span style=\"white-space:pre-wrap;\"> Minimum of 2 years in customer service (phone or in-person). Prior supervisory or team lead experience strongly preferred.</span></li><li style=\"font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Licensing:</strong></b><span style=\"white-space:pre-wrap;\"> Customer Service Representative (4-40) preferred or ability to obtain within 30 days.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Skills & Competencies:</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Excellent communication, coaching, and problem-solving skills.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Strong attention to detail and ability to multitask in a fast-paced environment.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Skilled in Excel (for scorecards and reports) and other Microsoft Office tools.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Familiarity with customer service databases and CRM systems.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Ability to hire, coach, and train employees while motivating them to exceed performance metrics and KPIs.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Professional demeanor with a strong sense of ownership and accountability.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Passion for innovation, teamwork, and continuous learning.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:14pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:14pt;white-space:pre-wrap;\">WHAT’S IN IT FOR YOU:</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Dynamic Culture</strong></b><span style=\"white-space:pre-wrap;\">: Join a forward-thinking team redefining the insurance experience through innovation and technology.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Career Growth</strong></b><span style=\"white-space:pre-wrap;\">: Advance your leadership skills and build your career in a company that values initiative and excellence.</span><br><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Meaningful Impact</strong></b><span style=\"white-space:pre-wrap;\">: Play a vital role in shaping how we serve our customers and elevate our operational performance every day.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">The office environment is fast-paced and collaborative.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span><span style=\"color:black;font-size:11pt;white-space:pre-wrap;\">An employee must be willing and able to work their regularly assigned work schedule and, in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands. </span><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\">Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email </span><a href=\"mailto:[email protected]\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"background-color:white;font-size:11pt;white-space:pre-wrap;\">[email protected]</span></a><span style=\"color:black;background-color:white;font-size:11pt;white-space:pre-wrap;\"> to request assistance. </span></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">At Orion180, we don’t just stand out for what we do; we shine because of how we do it. Our mission is to deliver an exceptional insurance experience through innovative technology, unparalleled customer service, and a comprehensive suite of products. Our vision is to be the premier global provider of insurance solutions and redefine the insurance industry. </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Orion180 </span><span style=\"white-space:pre-wrap;\">is proud to call three vibrant cities home. Our headquarters on Florida’s stunning Space Coast in Melbourne offers an exceptional quality of life, with affordable housing, excellent transportation, and close proximity to major cities like Orlando, Tampa, and Miami. Our Irving, Texas, office places us in a dynamic center of culture, business, and entertainment, keeping us closely connected to innovation and growth. Our Draper, Utah, location—nestled in the heart of the Salt Lake Valley—connects us to a rapidly growing tech ecosystem and provides access to the outdoor lifestyle and natural beauty the region is known for.</span></p>"
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