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HomeCompaniesHckd Fa Us2 Oraclecloud Com CX 1Navigator, Healthcare Access

Navigator, Healthcare Access

Hckd Fa Us2 Oraclecloud Com CX 1 · United States; Remote Employees, Long Beach, CA, US · Remote · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHckd Fa Us2 Oraclecloud Com CX 1
TitleNavigator, Healthcare Access
Normalized title-
Department / teamClinical
LocationUnited States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-29 / 2026-05-31
Changed / last seen2026-06-20 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hckd Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Clinical.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHckd Fa Us2 Oraclecloud Com CX 1
Source8214b818-efda-4f30-9713-cac0e888e0f9
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description JOB DESCRIPTION Job Summary Provides support for member navigator activities. Responsible for telephonic liaison support to members navigating individual health care needs - identifies barriers to healthy outcomes and care, and ensures members have necessary support and resources to meet heath care goals. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Serves as member liaison throughout program life cycle - providing support and resources to members, and understanding of program benefits and resources available for desired health care outcomes. • Communicates with members and caregivers to uncover and act on possible barriers to healthy outcomes - thereby safeguarding against unnecessary admissions, readmissions, urgent care and emergency department visits. • Completes member welcome calls on date of notification of assignment and/or discharge. • Manages appropriate and timely member appointment scheduling, confirmations and appointment reminders; mails letters as needed. • Conducts and collaborates on action plan creation for member barriers. • Identifies and connects member to resources for addressing social determinants of health (SDOH). • Notifies all appropriate departments of data related member case updates. • Outreaches to members/providers and inputs appointments into system. • Follows program-specific quality measures and adheres to company guidelines and standard program operating procedures. • Adheres to established guidelines for case closings. • Outreaches to appropriate parties to report any benefit, authorization, claim or eligibility related issues. • Prepares information for member case status summaries, success stories, etc. and participates in daily huddles, weekly meetings/other internal events, in addition to external member events. • Prepares, communicates, and follows-through on member issues that require escalation communications to leadership. • Reviews system related tasks and emails for management of daily responsibilities and ensuring effective and thorough management of all assigned member cases to completion. • Maintains member outreach and daily activities for cases assigned to out of office member navigators and peers as directed by leadership. • Documents all phone calls, interventions, appointments and other system related data member concerns, questions or complaints accurately. • Consistently meets position key performance indicator (KPI) metrics as defined by leadership. • Acts as liaison to internal and external customers to ensure prompt resolution of identified issues. Required Qualifications • At least 2 years customer service, preferably in a health care setting, or equivalent combination of relevant education and experience. • Excellent problem-solving, critical-thinking and organizational skills. • Ability to prioritize, organize, plan and manage multiple tasks simultaneously. • Working knowledge of medical/pharmacy terminology, state and National Committee for Quality Assurance (NCQA) guidelines. • Ability to collaborate internally and externally with members, providers, team members and leaders. • Ability to work in an independent manner with minimal supervision. • Strong verbal and written communication skills, including professional phone etiquette. • Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. Preferred Qualifications Working knowledge of medical terminology and health care landscape EMR - EPIC To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Full job record

Job ID3fbf3cb43f1d42704879dcc44e1257a0b6aac2f9
Org ID6fcfe228-ec8c-4e31-bf8d-2e5d2cb49f0a
Source ID8214b818-efda-4f30-9713-cac0e888e0f9
Board ID8214b818-efda-4f30-9713-cac0e888e0f9
Provideroracle_hcm
Provider Job Key2037593
TitleNavigator, Healthcare Access
Normalized Title
Statusdeleted
Activeno
Location TextUnited States; Remote Employees, Long Beach, CA, US
DepartmentClinical
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region
City
Salary RawDescription JOB DESCRIPTION Job Summary Provides support for member navigator activities. Responsible for telephonic liaison support to members navigating individual health care needs - identifies barriers to healthy outcomes and care, and ensures members have necessary support and resources to meet heath care goals. Contributes to overarching strategy to provide quality and cost-effective member care. Essential Job Duties • Serves as member liaison throughout program life cycle - providing support and resources to members, and understanding of program benefits and resources available for desired health care outcomes. • Communicates with members and caregivers to uncover and act on possible barriers to healthy outcomes - thereby safeguarding against unnecessary admissions, readmissions, urgent care and emergency department visits. • Completes member welcome calls on date of notification of assignment and/or discharge. • Manages appropriate and timely member appointment scheduling, confirmations and appointment reminders; mails letters as needed. • Conducts and collaborates on action plan creation for member barriers. • Identifies and connects member to resources for addressing social determinants of health (SDOH). • Notifies all appropriate departments of data related member case updates. • Outreaches to members/providers and inputs appointments into system. • Follows program-specific quality measures and adheres to company guidelines and standard program operating procedures. • Adheres to established guidelines for case closings. • Outreaches to appropriate parties to report any benefit, authorization, claim or eligibility related issues. • Prepares information for member case status summaries, success stories, etc. and participates in daily huddles, weekly meetings/other internal events, in addition to external member events. • Prepares, communicates, and follows-through on member issues that require escalation communications to leadership. • Reviews system related tasks and emails for management of daily responsibilities and ensuring effective and thorough management of all assigned member cases to completion. • Maintains member outreach and daily activities for cases assigned to out of office member navigators and peers as directed by leadership. • Documents all phone calls, interventions, appointments and other system related data member concerns, questions or complaints accurately. • Consistently meets position key performance indicator (KPI) metrics as defined by leadership. • Acts as liaison to internal and external customers to ensure prompt resolution of identified issues. Required Qualifications • At least 2 years customer service, preferably in a health care setting, or equivalent combination of relevant education and experience. • Excellent problem-solving, critical-thinking and organizational skills. • Ability to prioritize, organize, plan and manage multiple tasks simultaneously. • Working knowledge of medical/pharmacy terminology, state and National Committee for Quality Assurance (NCQA) guidelines. • Ability to collaborate internally and externally with members, providers, team members and leaders. • Ability to work in an independent manner with minimal supervision. • Strong verbal and written communication skills, including professional phone etiquette. • Microsoft Office suite/applicable software program(s) proficiency, and ability to learn new programs. Preferred Qualifications Working knowledge of medical terminology and health care landscape EMR - EPIC To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://hckd.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2037593
Apply URLhttps://hckd.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2037593
First Seen At2026-05-31 18:03:56Z
Last Seen At2026-06-18 11:28:22Z
Last Checked At2026-06-20 12:21:56Z
Last Changed At2026-06-20 12:21:56Z
Inactive At2026-06-20 12:21:56Z
Source Posted At2026-05-29 20:46:09Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hckd.fa.us2.oraclecloud.com|CX_1/date=2026-06-18/2026-06-18T11-27-47-090Z-dfbc0d76055a68f6956799df230da8edefce54de0fc85ff747589f73e600f7d0.json
Event Fields
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  "last_changed_at": "2026-06-20T12:21:56.493Z",
  "active_status": "deleted"
}
Parsed Structured
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}
Extensions
{}
Native Structured
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