Senior Consumer Care Representative

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  "source_hash": "2ae56f951af1859c60d03577bcb751d3d24dfbce5891360b425882b5c783ce6a",
  "last_changed_at": "2026-05-31T17:53:53.205Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Delaware, Wilmington, DE, United States",
    "city": "Wilmington",
    "region": "DE",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:12:20.144Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Delaware, Wilmington, DE, United States",
      "city": "Wilmington",
      "region": "DE",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
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{}

{
  "Id": "2e5c9981-dfad-4f61-97c6-660287983309",
  "Title": "Senior Consumer Care Representative",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "1dc66c4a-34e4-4739-aad8-21806204d69b",
      "Address": {
        "City": "Wilmington",
        "Line1": "820 N French St",
        "Line2": null,
        "State": {
          "Code": "DE",
          "Name": "Delaware"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "19801"
      },
      "Coordinates": {
        "Latitude": 39.743674718655,
        "Longitude": -75.546583829236
      },
      "DisplayName": true,
      "LocalizedName": "Delaware",
      "SourceOfTruth": 0,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": "Delaware",
      "DisplayStreetAddress": false,
      "LocalizedDescription": null
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-29T19:17:09.998Z",
  "JobCategoryName": "Operations",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Senior CCR works under close supervision and follows specific procedures and detailed instructions to make initial contact with borrowers, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options. The Senior CCR makes routine collections and forwards more complicated accounts to the Collection Specialist or other staff for resolution. The Senior CCR may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, etc.",
  "MatchedLocations": [],
  "RequisitionNumber": "SENIO002894"
}