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Customer Service Representative

35b7fe7b 1c9a 4dd4 8326 1c56a739fe66 19000101 000001 · Bethlehem, GA, US, Bethlehem, GA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company35b7fe7b 1c9a 4dd4 8326 1c56a739fe66 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationBethlehem, GA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-09 / 2026-05-31
Changed / last seen2026-06-18 / 2026-06-18

Related slices

PageWhat it containsOpen
Company jobsActive postings from 35b7fe7b 1c9a 4dd4 8326 1c56a739fe66 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Bethlehem.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company35b7fe7b 1c9a 4dd4 8326 1c56a739fe66 19000101 000001
Source6b81410f-e205-42df-acd6-5d05888fcee2
ATS providerADP Workforce Now Recruiting

Description

Customer Service Representative Job Description PRIMARY FUNCTION: The Customer Service Representative promotes sales of company products by direct communication with customers, distributors and brokers, regarding market trends and conditions, customer needs, new product information, promotional efforts on new and old products and other necessary information. Provides feedback to Customer Service Manager regarding customer problems, needs, questions and complaints. RESPONSIBILITIES AND TASKS: Communicate daily with the Customer Service Manager regarding brokers, distributors and customers regarding possible sales, orders, or issues ensuring high level of customer satisfaction Act as liaison between brokers, customers and distributors and sales team regarding orders, complaints, needs and potential for added sales Coordinate plant production and sales to ensure customer orders are fulfilled as requested Identify new trends or ideas, determine if pertinent to marketing and/or growth of the company and communicate to appropriate personnel Review customer orders and/or sales trends, analyze processing’s ability to fill, purchase product from other processing location when needed to ensure product is available to complete customer orders when needed Present sample products and necessary brochures / materials to customers regarding new and improved current product lines Identify opportunities for process improvement, develop solution, present to appropriate personnel, and upon approval, lead or participate in the implementation of improvement Wear personal protective equipment in all areas where required Perform additional relevant duties as assigned SUPERVISOR RESPONSIBILITIES: None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy EDUCATION and CERTIFICATIONS: High School diploma or equivalent EXPERIENCE AND SKILLS: Minimum one (1) year sales and/ or marketing in the food or other related industry; poultry or other protein industry experience preferred Good communication skills, both verbal and written, and the ability to fluently communicate effectively both up and down the chain of command and with external customers when needed in a timely and professional manner Good computer skills with knowledge of MS Suite (Word, Excel, etc) Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency SAFETY REQUIREMENTS: Follow departmental and company safety policies and programs Wear required protective equipment in all areas where mandatory PHYSICAL REQUIREMENTS: Ability to work Non-standard shifts (Holiday, Weekend, extended) as needed per business need Ability to work in various temperatures (warm or cold) as needed Able to bend, stoop, reach, grasp, twist and kneel as well as lift 10lbs or more, utilizing proper lifting techniques Ability to remain stationary for extended periods utilizing computer and keyboard, telephonic and other office equipment

Full job record

Job ID3f4776702eb5c5fa83adc363d18138e38365d825
Org IDbe1ac541-2db5-4a1b-872f-c601625c5c6c
Source ID6b81410f-e205-42df-acd6-5d05888fcee2
Board ID6b81410f-e205-42df-acd6-5d05888fcee2
Provideradp_workforcenow
Provider Job Key562225
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextBethlehem, GA, US, Bethlehem, GA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionGA
CityBethlehem
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=35b7fe7b-1c9a-4dd4-8326-1c56a739fe66&ccId=19000101_000001&lang=en_US&type=JS&jobId=562225&jwId=9201245902808_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=35b7fe7b-1c9a-4dd4-8326-1c56a739fe66&ccId=19000101_000001&lang=en_US&type=JS&jobId=562225&jwId=9201245902808_1
First Seen At2026-05-31 18:34:22Z
Last Seen At2026-06-18 13:02:36Z
Last Checked At2026-06-18 13:02:36Z
Last Changed At2026-06-18 13:02:36Z
Inactive At—
Source Posted At2026-04-09 00:44:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=35b7fe7b-1c9a-4dd4-8326-1c56a739fe66|19000101_000001/date=2026-06-18/2026-06-18T13-02-35-901Z-338d3941d5b033909bfeae8caf046c17c8d4403b6ee8c83ae368d45321f7c613.json
Event Fields
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  "last_changed_at": "2026-06-18T13:02:36.294Z",
  "active_status": "active"
}
Parsed Structured
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  "inferred_at": "2026-06-18T13:02:36.285Z",
  "launch_scope": {
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      "is_remote": false,
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  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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overflow: auto; position: relative; max-height: none; height: auto; cursor: default;\"><div style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><div contenteditable=\"false\" translate=\"true\" style='margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 14px; line-height: 1.34; font-family: \"serif\", Roboto, \"Helvetica Neue\", Helvetica, Arial, sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline; white-space: pre-wrap; overflow-wrap: break-word; outline: none; direction: ltr; text-align: inherit; color: rgb(73, 73, 73);'><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">PRIMARY FUNCTION:</b> The Customer Service Representative promotes sales of company products by direct communication with customers, distributors and brokers, regarding market trends and conditions, customer needs, new product information, promotional efforts on new and old products and other necessary information. Provides feedback to Customer Service Manager regarding customer problems, needs, questions and complaints.</p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">RESPONSIBILITIES AND TASKS: &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Communicate daily with the Customer Service Manager regarding brokers, distributors and customers regarding possible sales, orders, or issues ensuring high level of customer satisfaction</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Act as liaison between brokers, customers and distributors and sales team regarding orders, complaints, needs and potential for added sales</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Coordinate plant production and sales to ensure customer orders are fulfilled as requested</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Identify new trends or ideas, determine if pertinent to marketing and/or growth of the company and communicate to appropriate personnel</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Review customer orders and/or sales trends, analyze processing&rsquo;s ability to fill, purchase product from other processing location when needed to ensure product is available to complete customer orders when needed</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Present sample products and necessary brochures / materials to customers regarding new and improved current product lines</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Identify opportunities for process improvement, develop solution, present to appropriate personnel, and upon approval, lead or participate in the implementation of improvement</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Wear personal protective equipment in all areas where required</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Perform additional relevant duties as assigned</p></li></ul><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">SUPERVISOR RESPONSIBILITIES:</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy</p></li></ul><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">EDUCATION and CERTIFICATIONS:</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">High School diploma or equivalent</p></li></ul><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">EXPERIENCE AND SKILLS:</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Minimum one (1) year sales and/ or marketing in the food or other related industry; poultry or other protein industry experience preferred</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Good communication skills, both verbal and written, and the ability to fluently communicate effectively both up and down the chain of command and with external customers when needed in a timely and professional manner</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Good computer skills with knowledge of MS Suite (Word, Excel, etc)</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency</p></li></ul><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">SAFETY REQUIREMENTS:</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Follow departmental and company safety policies and programs</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Wear required protective equipment in all areas where mandatory</p></li></ul><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><br></p><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><b style=\"margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-weight: 700 !important; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-language-override: inherit; vertical-align: baseline;\">PHYSICAL REQUIREMENTS:</b></p><ul style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; list-style: none; padding-inline-start: 56px;\"><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Ability to work Non-standard shifts (Holiday, Weekend, extended) as needed per business need</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Ability to work in various temperatures (warm or cold) as needed</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Able to bend, stoop, reach, grasp, twist and kneel as well as lift 10lbs or more, utilizing proper lifting techniques</p></li><li style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline;\"><p style=\"margin: 0px; padding: 0px; border: 0px; font: inherit; vertical-align: baseline; display: inline;\">Ability to remain stationary for extended periods utilizing computer and keyboard, telephonic and other office equipment</p></li></ul></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
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  "list_job": {
    "links": [],
    "itemID": "9201245902808_1",
    "postDate": "2026-04-08T20:44:00.000-04:00",
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    "requisitionTitle": "Customer Service Representative",
    "clientRequisitionID": "1098",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bethlehem",
          "postalCode": "30620",
          "countrySubdivisionLevel1": {
            "codeValue": "GA"
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        },
        "nameCode": {
          "shortName": " Bethlehem, GA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/562225?cid=35b7fe7b-1c9a-4dd4-8326-1c56a739fe66&ccId=19000101_000001&lang=en_US&locale=en_US",
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}
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