Data Operations Associate

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  "location": {
    "raw": "Stow, Ohio, 44224, United States",
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  "workplace_type": "on_site",
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      "state": "Ohio"
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    "location": {
      "city": "Stow",
      "state": "Ohio",
      "postalCode": "44224",
      "addressCountry": "United States"
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    "datePosted": "2026-05-12",
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    "description": "<p><span style=\"font-size: 10pt\">People Architects is partnering with a highly respected, design-driven organization to hire a Data Operations Associate. This role is ideal for a detail-oriented individual who enjoys working in a collaborative environment and maintaining accuracy throughout the order process. The Data Operations Associate plays an important role in supporting day-to-day operations by ensuring customer orders, remakes, and sample requests are processed accurately and efficiently.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">This is an excellent opportunity to join a stable and growing organization that values teamwork, accountability, and attention to detail.</span><br></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Position Summary</span></p>\n<p><span style=\"font-size: 10pt\">The Data Operations Associate is a non-exempt position that reports to the Director of Operations. This role is responsible for accurately entering, reviewing, and processing customer orders, remakes, and sample requests within the company’s ERP system. The Data Operations Associate works closely with internal teams, factories, and warehouse operations to support timely order fulfillment and maintain accurate order information throughout the process.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Schedule</span></p>\n<p><span style=\"font-size: 10pt\">This role works <span style=\"text-decoration: underline\">onsite</span> Monday-Friday from 9:00 AM - 5:00 PM in Stow, Ohio.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Duties and Responsibilities </span><span style=\"font-size: 10pt\">(Other duties as assigned. Must be able to perform the essential functions of this position with or without reasonable accommodation.)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Enter and process sales orders, purchase orders, remakes, parts orders, and sample requests within the e-PIC system.</span></li>\n<li><span style=\"font-size: 10pt\">Review customer-entered orders for accuracy, pricing discrepancies, and missing information.</span></li>\n<li><span style=\"font-size: 10pt\">Confirm sales orders to customers and send purchase orders to factories.</span></li>\n<li><span style=\"font-size: 10pt\">Monitor and update the status of open and unshipped orders and communicate updates to the customer service team.</span></li>\n<li><span style=\"font-size: 10pt\">Enter tracking information and update orders as shipped.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain accurate product and order information within the ERP system.</span></li>\n<li><span style=\"font-size: 10pt\">Identify and escalate order discrepancies or fulfillment issues as needed.</span></li>\n<li><span style=\"font-size: 10pt\">Support operational and administrative workflows within the operations department.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Qualifications and Skills</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">High school diploma or equivalent required.</span></li>\n<li><span style=\"font-size: 10pt\">1–2 years of experience in order processing, administrative support, customer service, or a related operational role preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Strong attention to detail and accuracy.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</span></li>\n<li><span style=\"font-size: 10pt\">Strong organizational and communication skills.</span></li>\n<li><span style=\"font-size: 10pt\">Proficiency in Microsoft Excel and general computer systems required.</span></li>\n<li><span style=\"font-size: 10pt\">Experience working within ERP or order management systems preferred.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work collaboratively across departments and adapt to changing priorities.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Profit Sharing Plan</span></li>\n<li><span style=\"font-size: 10pt\">Employee Stock Ownership Plan (ESOP)</span></li>\n<li><span style=\"font-size: 10pt\">PTO - Accrue 15 days per year after 90 days of employment based on hours worked</span></li>\n<li><span style=\"font-size: 10pt\">Health, Dental, and Vision Insurance effective on date of hire</span></li>\n<li><span style=\"font-size: 10pt\">Disability and Life Insurance effective on date of hire</span></li>\n<li><span style=\"font-size: 10pt\">401(k) - 100% match on the first 3% of salary and 50% match on the next 2% of salary</span></li>\n</ul>\n<p><br><br></p>\n<p><em><span style=\"font-size: 10pt\">We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architects’ clients will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.</span></em></p>\n<p><br></p>",
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