Porter

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  "location": {
    "raw": "Sicamous, British Columbia, V0E2V1, Canada",
    "city": "Sicamous",
    "region": null,
    "country": "Canada",
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    "confidence": 0.95
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  "salary_min": 18.25,
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{}

{
  "list_job": {
    "id": "42",
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    "location": {
      "city": "Sicamous",
      "state": "British Columbia"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18987",
    "locationType": "0",
    "jobOpeningName": "Porter",
    "departmentLabel": "5441 Guest Services",
    "employmentStatusLabel": "Part Time-Active"
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  "detail_job_opening": {
    "location": {
      "city": "Sicamous",
      "state": "British Columbia",
      "postalCode": "V0E2V1",
      "addressCountry": "Canada"
    },
    "datePosted": "2025-06-23",
    "atsLocation": {
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Who we are...</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">Shuswap Lake Vacation Inc. DBA Twin Anchors Houseboats Vacations is the largest houseboat company in Canada, with the largest boats in Canada. We are the premier houseboat destination on Shuswap Lake, with 1100 km of shoreline to explore onboard our luxurious Twin Anchor houseboats. Our guests have the ability to adventure and see the many highlights of the lake or relax on their houseboat while creating lifelong memories. We are located at the largest marina on Shuswap lake surrounded by mountain scenery, providing the perfect location for after work adventures and to work in beautiful Sicamous, BC. Our company goal is to supply excellent service, support and an amazing guest experience so they can create lasting memories on their Twin Anchors Houseboat Vacation. We are always looking for people to provide excellent service and create a fun positive atmosphere for other employees and our guests!</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif\">We have many openings available if the below job description doesn't fit, make sure to check out some of our other job ads to find a better fit. We appreciate all applicants.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Job Title:</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Porter Personnel – Twin Anchors Houseboats</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Job Description</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The Marina Porter plays an important frontline role in supporting the operations of the marina and ensuring a positive, safe, and welcoming experience for all guests. This position involves assisting with houseboat docking, fueling operations, general maintenance, and customer service, while upholding Twin Anchors’ standards for quality, safety, and professionalism.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Duties and Responsibilities:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Guest Assistance with Belongings:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Transport guests’ belongings</span> (luggage, personal items, etc.) from their vehicles to their assigned houseboats in a timely and efficient manner, ensuring that guests' belongings are handled carefully and respectfully.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ensure all guests receive <span style=\"font-weight: bold\">assistance with their luggage</span> and that their needs are met as they embark or disembark from their houseboats.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Vehicle Parking Assistance:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Assist guests in appropriately parking their vehicles</span> in designated areas, ensuring they follow marina guidelines and parking regulations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide direction and support to ensure guests park safely and with minimal disruption to marina traffic flow.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Customer Service &amp; Communication:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Provide excellent customer service</span> by answering guest inquiries, offering assistance, and providing clear directions to guests navigating the marina and houseboat area.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Act as a <span style=\"font-weight: bold\">point of contact for guests</span>, assisting with additional requests or providing local information when needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Communicate any special guest requirements to other departments or staff, ensuring guest satisfaction is prioritized.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Dock and Property Maintenance:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Remove garbage</span> and maintain cleanliness on the dock and surrounding property, ensuring the area remains tidy and welcoming for all guests.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist with <span style=\"font-weight: bold\">general property upkeep</span> (e.g., sweeping, tidying, ensuring walkways are clear) as directed by your supervisor or team lead.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Team Collaboration and Support:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work collaboratively with other team members in the <span style=\"font-weight: bold\">Guest Services Department</span> to ensure smooth operations during peak times.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Assist other departments or co-workers with additional tasks or duties during periods of high activity, especially during busy check-in/check-out times or peak season.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Additional Duties:</span></span>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Perform any <span style=\"font-weight: bold\">additional related duties or tasks</span> as assigned by supervisors or team leads, particularly during high-volume times when extra support is needed.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Stay flexible and responsive to the needs of the team, offering assistance in other areas of the marina as necessary.</span></li>\n</ul>\n</li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Required Skills and Knowledge:</span></span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Required Skills &amp; Knowledge:</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Strong communication skills</span> to interact effectively with guests, team members, and management.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prior <span style=\"font-weight: bold\">customer service experience</span> or the ability to learn quickly and provide friendly and helpful service to guests.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">WHMIS (Workplace Hazardous Materials Information System) training</span> to handle cleaning and safety materials appropriately.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; text-decoration: underline\"><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Preferred Skills &amp; Experience:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Hospitality or tourism training</span> or related work experience that demonstrates the ability to work in a customer-facing role.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Experience driving a quad</span> (ATV) for transporting items across the marina or property, if required.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Familiarity with <span style=\"font-weight: bold\">backing up trailers</span> (with vehicles or quads), as this may be required for transporting guest items or assisting with marina operations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Knowledge of the houseboat industry</span> or a marine environment is considered an asset, as it will help you interact with guests more knowledgeably and confidently.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Conflict resolution skills</span> or experience dealing with customer complaints or concerns effectively, ensuring any issues are handled promptly and professionally.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Physical Requirements:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Ability to <span style=\"font-weight: bold\">lift and carry, heavy items</span>, such as luggage and personal belongings, ensuring safe and efficient transport.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Must be able to <span style=\"font-weight: bold\">walk, stand, twist and carry items</span> for extended periods, both indoors and outdoors, in various weather conditions including summer heat. </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Capable of <span style=\"font-weight: bold\">driving vehicles or quads</span> in a safe manner, assisting with guest needs across the marina or property.</span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">MUST have excellent interpersonal skills and the ability to interact with customers and staff in a professional, friendly and respectful manner</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Working Conditions:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Employment Type:</span> Part-time, active position.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Work Schedule:</span> Primarily <span style=\"font-weight: bold\">Thursday, Friday, Sunday, and Monday</span>, with shifts subject to the needs of the business.</span></li>\n<li><span style=\"font-family: Inter, sans-serif\"><span style=\"font-size: 12pt; font-weight: bold\">Compensation: </span><span style=\"font-size: 12pt; font-weight: bold\">$18.25/hr with o</span><span style=\"font-size: 12pt\">pportunity for <span style=\"font-weight: bold\">tips</span> based on guest satisfaction and your level of service.</span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> 200 Old Town Marina West, Sicamous, British Columbia, at the <span style=\"font-weight: bold\">Twin Anchors Houseboats marina</span> on Shuswap Lake.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><em>*Must currently be legally able to work in Canada*</em></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Application Instructions:</span></span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interested candidates should submit a <span style=\"font-weight: bold\">resume</span> and <span style=\"font-weight: bold\">cover letter</span> outlining their qualifications and experience. After reviewing applications, candidates will be contacted for the next stages in the interview process.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>",
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    "departmentLabel": "5441 Guest Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://twinanchors.bamboohr.com/careers/42",
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}