Live Operations Specialist

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    "description_html": "<p><strong>Live Operations Specialist– Autonomous Vehicle Operations </strong><br><strong>Location:</strong> Austin, TX (On-Site)<br><strong>Pay:</strong> $24.00 – $28.00 per hour<br><strong>Schedule:</strong> Rotating shifts, including weekends</p><ul><li><p>1st Shift: 6:00 AM – 2:00 PM </p></li><li><p>2nd Shift: 2:30 PM – 11:00 PM<br><strong>Type:</strong> Full-Time | 6-Month Contract (Potential Extension)</p></li></ul><p><strong>About the Role</strong><br>Join the future of mobility as a <strong>Live Operations Specialist</strong> supporting <strong>autonomous vehicle operations</strong> in Austin, TX. You’ll monitor live vehicle activity from the <strong>Operations Office in Austin TX</strong>, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.</p><p>This is an <strong>on-site, hands-on role</strong> ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor multiple <strong>autonomous vehicles</strong> in real time using camera feeds and the <strong>Remote Command (RC)</strong> interface.</li><li>Proactively intervene to ensure <strong>safety and regulatory compliance</strong> when required.</li><li>Document all interventions, observations, and incidents using <strong>Notion</strong> and <strong>Google Sheets</strong>.</li><li>Conduct post-trip analyses and flag operational anomalies.</li><li>Participate in <strong>Root Cause Analysis (RCA)</strong> sessions to improve safety and performance.</li><li>Track and report operational metrics and insights to team leads.</li><li>Deliver clear handoffs and communication across shifts.</li></ul><p><strong>Requirements</strong></p><ul><li>Experience in <strong>technical support, operations, dispatch, logistics, or IT</strong>.</li><li>Strong decision-making skills in high-pressure situations.</li><li>Excellent attention to detail with strong documentation discipline.</li><li>Basic understanding of <strong>autonomous vehicle systems</strong> or strong interest in learning them.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience with <strong>geolocation tools</strong> or <strong>Remote Command interfaces</strong>.</li><li>Familiarity with <strong>autonomous perception and planning systems</strong>.</li><li>Experience analyzing logs or working with event data.</li></ul><p><strong>Work Environment & Schedule</strong></p><ul><li>On-site role at our <strong>Austin Remote Operations Center</strong>.</li><li>Rotating schedule with required flexibility for morning and evening shifts, including weekends.</li></ul><p><strong>Benefits</strong></p><ul><li>Subsidized healthcare through HireArt.</li><li>Pre-tax commuter benefits.</li><li><strong>Flexible Spending Account (FSA)</strong> for healthcare costs.</li><li>Company-paid short-term and long-term disability and life insurance.</li></ul><p><strong>How to Apply</strong><br>Submit your application and complete the <strong>pre-screen questionnaire</strong> to begin the process. Be part of the team ensuring the safety and success of <strong>autonomous vehicle technology</strong> in Austin.</p><hr><p></p>",
    "description_text": "Live Operations Specialist– Autonomous Vehicle Operations\n Location: Austin, TX (On-Site)\n Pay: $24.00 – $28.00 per hour\n Schedule: Rotating shifts, including weekends\n 1st Shift: 6:00 AM – 2:00 PM\n 2nd Shift: 2:30 PM – 11:00 PM\n Type: Full-Time | 6-Month Contract (Potential Extension)\n About the Role\nJoin the future of mobility as a Live Operations Specialist supporting autonomous vehicle operations in Austin, TX. You’ll monitor live vehicle activity from the Operations Office in Austin TX , provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.\n This is an on-site, hands-on role ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.\n Key Responsibilities\n Monitor multiple autonomous vehicles in real time using camera feeds and the Remote Command (RC) interface.\n Proactively intervene to ensure safety and regulatory compliance when required.\n Document all interventions, observations, and incidents using Notion and Google Sheets .\n Conduct post-trip analyses and flag operational anomalies.\n Participate in Root Cause Analysis (RCA) sessions to improve safety and performance.\n Track and report operational metrics and insights to team leads.\n Deliver clear handoffs and communication across shifts.\n Requirements\n Experience in technical support, operations, dispatch, logistics, or IT .\n Strong decision-making skills in high-pressure situations.\n Excellent attention to detail with strong documentation discipline.\n Basic understanding of autonomous vehicle systems or strong interest in learning them.\n Preferred Qualifications\n Experience with geolocation tools or Remote Command interfaces .\n Familiarity with autonomous perception and planning systems .\n Experience analyzing logs or working with event data.\n Work Environment & Schedule\n On-site role at our Austin Remote Operations Center .\n Rotating schedule with required flexibility for morning and evening shifts, including weekends.\n Benefits\n Subsidized healthcare through HireArt.\n Pre-tax commuter benefits.\n Flexible Spending Account (FSA) for healthcare costs.\n Company-paid short-term and long-term disability and life insurance.\n How to Apply\nSubmit your application and complete the pre-screen questionnaire to begin the process. Be part of the team ensuring the safety and success of autonomous vehicle technology in Austin.",
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      "datePosted": "2026-06-10",
      "description": "<p><strong>Live Operations Specialist– Autonomous Vehicle Operations </strong><br><strong>Location:</strong> Austin, TX (On-Site)<br><strong>Pay:</strong> $24.00 – $28.00 per hour<br><strong>Schedule:</strong> Rotating shifts, including weekends</p><ul><li><p>1st Shift: 6:00 AM – 2:00 PM </p></li><li><p>2nd Shift: 2:30 PM – 11:00 PM<br><strong>Type:</strong> Full-Time | 6-Month Contract (Potential Extension)</p></li></ul><p><strong>About the Role</strong><br>Join the future of mobility as a <strong>Live Operations Specialist</strong> supporting <strong>autonomous vehicle operations</strong> in Austin, TX. You’ll monitor live vehicle activity from the <strong>Operations Office in Austin TX</strong>, provide real-time support, and help ensure safe and efficient trips for self-driving vehicles.</p><p>This is an <strong>on-site, hands-on role</strong> ideal for detail-oriented professionals who excel under pressure and have a passion for emerging transportation technology.</p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor multiple <strong>autonomous vehicles</strong> in real time using camera feeds and the <strong>Remote Command (RC)</strong> interface.</li><li>Proactively intervene to ensure <strong>safety and regulatory compliance</strong> when required.</li><li>Document all interventions, observations, and incidents using <strong>Notion</strong> and <strong>Google Sheets</strong>.</li><li>Conduct post-trip analyses and flag operational anomalies.</li><li>Participate in <strong>Root Cause Analysis (RCA)</strong> sessions to improve safety and performance.</li><li>Track and report operational metrics and insights to team leads.</li><li>Deliver clear handoffs and communication across shifts.</li></ul><p><strong>Requirements</strong></p><ul><li>Experience in <strong>technical support, operations, dispatch, logistics, or IT</strong>.</li><li>Strong decision-making skills in high-pressure situations.</li><li>Excellent attention to detail with strong documentation discipline.</li><li>Basic understanding of <strong>autonomous vehicle systems</strong> or strong interest in learning them.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Experience with <strong>geolocation tools</strong> or <strong>Remote Command interfaces</strong>.</li><li>Familiarity with <strong>autonomous perception and planning systems</strong>.</li><li>Experience analyzing logs or working with event data.</li></ul><p><strong>Work Environment & Schedule</strong></p><ul><li>On-site role at our <strong>Austin Remote Operations Center</strong>.</li><li>Rotating schedule with required flexibility for morning and evening shifts, including weekends.</li></ul><p><strong>Benefits</strong></p><ul><li>Subsidized healthcare through HireArt.</li><li>Pre-tax commuter benefits.</li><li><strong>Flexible Spending Account (FSA)</strong> for healthcare costs.</li><li>Company-paid short-term and long-term disability and life insurance.</li></ul><p><strong>How to Apply</strong><br>Submit your application and complete the <strong>pre-screen questionnaire</strong> to begin the process. Be part of the team ensuring the safety and success of <strong>autonomous vehicle technology</strong> in Austin.</p><hr><p></p>",
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