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HomeCompaniesHdow Fa Us6 Oraclecloud Com CX 1003Vice President, Technical Account Manager

Vice President, Technical Account Manager

Hdow Fa Us6 Oraclecloud Com CX 1003 · New York, NY, United States; 55 Water Street, New York, NY, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdow Fa Us6 Oraclecloud Com CX 1003
TitleVice President, Technical Account Manager
Normalized title-
Department / team-
LocationNew York, NY, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-22

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PageWhat it containsOpen
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ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in New York.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdow Fa Us6 Oraclecloud Com CX 1003
Source38747b70-9453-4d22-b36e-38a495601a77
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Technical Account Manager (TAM) is a vital link between Lucera's engineering expertise and our clients' operational needs. As a TAM, you will be the primary technical and business workflow escalation point for the LumeFX Support Team, taking ownership of product deliveries to ensure top-notch implementations within agreed timelines. Your role is pivotal in maintaining strong client relationships and ensuring the success of our products. Responsibilities Serve as the primary technical and business workflow escalation point for the LumeFX Support Team. Own product deliveries to clients, ensuring high-quality implementations within agreed timelines. Collaborate closely with the LumeFX Support Team and Engineering to manage support projects and product development. Inform the Support Team of all product usage changes and configuration updates before deployment. Maintain a detailed understanding of each client's LumeFX system usage and optimize product configuration accordingly. Respond promptly to technical client inquiries, providing expert guidance on platform capabilities and best practices. Develop and deliver training programs to educate clients on LumeFX products, new features, and optimal usage. Document client requirements and feedback to shape the engineering roadmap, ensuring client-centric product development. Partner with the Sales team to provide coordinated, client-centric coverage across the full account lifecycle. Qualifications Prior experience in Technical Account Management, Solutions Engineering, or Client-Facing Technical Support in financial services technology or fintech is essential. A solid understanding of FX or fixed-income electronic trading workflows, execution venues, and market microstructure is required. Demonstrable ability to manage complex technical escalations and coordinate cross-functional teams under pressure. Strong verbal and written communication skills, with the ability to present technical concepts to diverse audiences. Experience with API integrations, FIX protocol, or low-latency connectivity solutions is highly desirable. Commercial acumen to identify upsell and expansion opportunities within an existing client portfolio. Highly organized with the capacity to manage multiple client relationships and projects simultaneously. A results-driven approach with a track record of successful client engagements and product implementations. A collaborative mindset, working effectively with diverse teams to deliver exceptional client experiences. A passion for staying updated with the latest industry trends and technologies in financial services.

Full job record

Job ID3ef0f7d87087b06db34919525cda0e2ca0b92f2e
Org ID043f4d1c-1d7b-417a-8877-f654f88d55c4
Source ID38747b70-9453-4d22-b36e-38a495601a77
Board ID38747b70-9453-4d22-b36e-38a495601a77
Provideroracle_hcm
Provider Job Key248641
TitleVice President, Technical Account Manager
Normalized Title
Statusactive
Activeyes
Location TextNew York, NY, United States; 55 Water Street, New York, NY, US
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityNew York
Salary RawDescription The Technical Account Manager (TAM) is a vital link between Lucera's engineering expertise and our clients' operational needs. As a TAM, you will be the primary technical and business workflow escalation point for the LumeFX Support Team, taking ownership of product deliveries to ensure top-notch implementations within agreed timelines. Your role is pivotal in maintaining strong client relationships and ensuring the success of our products. Responsibilities Serve as the primary technical and business workflow escalation point for the LumeFX Support Team. Own product deliveries to clients, ensuring high-quality implementations within agreed timelines. Collaborate closely with the LumeFX Support Team and Engineering to manage support projects and product development. Inform the Support Team of all product usage changes and configuration updates before deployment. Maintain a detailed understanding of each client's LumeFX system usage and optimize product configuration accordingly. Respond promptly to technical client inquiries, providing expert guidance on platform capabilities and best practices. Develop and deliver training programs to educate clients on LumeFX products, new features, and optimal usage. Document client requirements and feedback to shape the engineering roadmap, ensuring client-centric product development. Partner with the Sales team to provide coordinated, client-centric coverage across the full account lifecycle. Qualifications Prior experience in Technical Account Management, Solutions Engineering, or Client-Facing Technical Support in financial services technology or fintech is essential. A solid understanding of FX or fixed-income electronic trading workflows, execution venues, and market microstructure is required. Demonstrable ability to manage complex technical escalations and coordinate cross-functional teams under pressure. Strong verbal and written communication skills, with the ability to present technical concepts to diverse audiences. Experience with API integrations, FIX protocol, or low-latency connectivity solutions is highly desirable. Commercial acumen to identify upsell and expansion opportunities within an existing client portfolio. Highly organized with the capacity to manage multiple client relationships and projects simultaneously. A results-driven approach with a track record of successful client engagements and product implementations. A collaborative mindset, working effectively with diverse teams to deliver exceptional client experiences. A passion for staying updated with the latest industry trends and technologies in financial services.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://hdow.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/248641
Apply URLhttps://hdow.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1003/job/248641
First Seen At2026-05-31 18:00:06Z
Last Seen At2026-06-22 14:58:10Z
Last Checked At2026-06-22 14:58:10Z
Last Changed At2026-06-06 11:28:57Z
Inactive At
Source Posted At2026-05-22 17:09:31Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdow.fa.us6.oraclecloud.com|CX_1003/date=2026-06-22/2026-06-22T14-58-04-520Z-e09da4fd9f54573e924b6eee1e24546c293b7cb831d8c25d08e7bd6d18f9fef3.json
Event Fields
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