Jr Product Manager / Technical Producer – E-commerce

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Job Title:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>Jr Product Manager / Technical Producer – E-commerce</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>NYC (Hybrid - in office Tues, Wed, Thurs)</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Reports To:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>Director of Product Management</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About thelab</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We're thelab: part creative studio, part production powerhouse, and all about solving real problems with smart, scalable solutions. From concept to commerce, we work with top-tier brands to create bold ideas and make them real across every touchpoint. We build things that move fast and scale smarter, and we have a lot of fun doing it.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We're a team of strategists, creatives, devs, and doers who believe collaboration isn't a buzzword; it's our baseline. No egos. Just smart people making great work together.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The Role</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We're looking for a Junior Product Manager / Technical Producer to help execute projects that span UX/UI and technical development of complex websites and e-commerce platforms. Success in this role requires someone who thrives on turning ambiguous asks into concrete action plans. You'll be expected to ask clarifying questions, define what's needed, and move forward without waiting to be told what to do.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">If you're proactive, curious about technology and design, and energized by the challenge of translating big ideas into detailed plans, this could be the role for you.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What You'll Do</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Transform ambiguous client requests into clear project briefs, detailed requirements, and actionable tickets</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead and facilitate client meetings capture comprehensive notes, document decisions in real-time, and own all follow-up actions</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Manage sprint cycles and work with Creative, Development, and QA teams to identify and resolve blockers before they impact timelines</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Communicate progress clearly and efficiently through concise written updates and verbal check-ins with stakeholders</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Review deliverables to ensure project goals have been met before delivery</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Keep projects on track by staying ahead of timelines, budgets, and shifting priorities</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop clear and concise weekly project reports</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Stay ahead of multiple projects simultaneously, prioritizing effectively without needing direction</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">What You Bring</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A proactive, self-directed approach. You see what needs to happen next and make it happen rather than waiting for assignments</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The ability to clarify the unclear. You ask the right questions to turn vague ideas into specific, executable requirements</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong communication skills. You convey complex information quickly, clearly, and in a way that drives action</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Comfort running meetings. You can facilitate discussions, keep conversations productive, and ensure outcomes are documented</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">At least 2+ years of experience managing software development using Agile methodologies (sprint planning, backlog management, ticket creation)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to understand application architecture enough to troubleshoot when needed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience writing detailed and clear project documentation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Familiarity with project management tools like Redmine or Jira</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong organizational skills with an astute attention to detail</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience creating budgets and tracking costs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A track record of delivering projects on time, to spec, and within budget</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Nice to Have</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working with e-commerce platforms (Shopify, Magento, etc.)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Familiarity with design tools like Figma or Adobe Creative Suite</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Background working with small- and medium-sized cross-functional teams in an agency environment</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Why You'll Love Working Here</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">A culture of creativity, collaboration, and zero ego</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Projects that push boundaries across brands, platforms, and industries</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work that blends design, development, and strategy</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Smart, supportive teammates who have your back</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Real opportunities for growth—we want to see you level up</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Salary:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>$65,000 – $70,000, commensurate with experience and market</span></p>",
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