Supervisor Field Service North America and EMEA Only

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    "ShortDescriptionStr": "POSITION SUMMARY\n\n•\tResponsible for performing supervisory, sales and administrative duties in a small area service center location or a designated scope of a larger service center while performing fieldwork on a regular basis. Technically support a Region of service engineers.\n",
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    "ExternalDescriptionStr": "<p><span><strong><u>RESPONSIBILITIES&nbsp;</u></strong></span></p>\n<p style=\"margin-left:0.5in\"><span>&nbsp;</span></p>\n<ul>\n <li><span>​<strong>​</strong></span><span>​</span><span>&nbsp;</span><span>​Supervise, train and assist other field service engineers and technicians while being responsible for all aspects of field service work in the area.&nbsp;&nbsp;</span></li>\n <li><span>​Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.&nbsp;</span></li>\n <li><span>​Lead large projects requiring specialized skills such as generator acceptance tests, commissioning of larger substations, supervising “turnkey” projects, detailed power survey and other types of electrical consultation.&nbsp;&nbsp;</span></li>\n <li><span>​Instrumental in developing tests and inspections in new areas of field services.&nbsp;&nbsp;</span></li>\n <li><span>​Perform job estimating, proposal preparation, fieldwork, scheduling, reports, and billing.&nbsp;&nbsp;</span></li>\n <li><span>​Write complete, detailed reports promptly at end of project, using a computer, and accurately process job billing.&nbsp;</span></li>\n <li><span>​May perform complex analysis and evaluative tasks necessary to complete equipment-labeling projects consistent with recognized industry and international standards, local jurisdiction requirements and Company procedures.&nbsp;&nbsp;</span></li>\n <li><span>​Actively involved client interface and business development activities.&nbsp;&nbsp;</span></li>\n</ul>\n<p style=\"margin-left:0in\"><span><strong>​</strong>&nbsp;</span></p>\n<p style=\"margin-left:0in\"><span><strong>​Supervisory Responsibilities&nbsp;</strong>&nbsp;</span></p>\n<ul>\n <li>\n  <p><span>​1+ Senior Field Engineer, Field Engineer, and/or Technician&nbsp;</span></p>\n  <p>&nbsp;</p></li>\n</ul>\n<p style=\"margin-left:0.5in\"><span><strong>​Competencies&nbsp;&nbsp;&nbsp;&nbsp; </strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span></p>\n<p style=\"margin-left:0in\"><span>​</span><span>​&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; To perform the job successfully, an individual should demonstrate the following competencies:&nbsp;&nbsp;</span></p>\n<p style=\"margin-left:0in\"><span>​&nbsp;</span></p>\n<ul>\n <li><span><strong>​Action Oriented&nbsp;</strong>– Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.&nbsp;&nbsp;</span></li>\n <li><span><strong>​Building Effective Teams&nbsp;</strong>– Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.&nbsp;&nbsp;</span></li>\n <li><span><strong>​Customer Focus -&nbsp;</strong>Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.&nbsp;&nbsp;</span></li>\n <li><span><strong>​Drive for Results&nbsp;</strong>– Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.&nbsp;&nbsp;</span></li>\n <li><span><strong>​Directing Others&nbsp;</strong>– Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.&nbsp;&nbsp;</span></li>\n <li><span><strong>​Organizing&nbsp;</strong>– Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner. &nbsp;</span></li>\n</ul>\n<p style=\"margin-left:0.5in\">&nbsp;</p>\n<p style=\"margin-left:0.5in\">&nbsp;</p>\n<p><span><strong><u>QUALIFICATIONS</u></strong></span></p>\n<ul>\n <li><span>​</span><span>​</span><span>​Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.&nbsp;&nbsp;</span></li>\n <li><span>​Requires special skills in a majority of the following: Power quality surveys - generation and co-generation start-up – ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis.&nbsp;&nbsp;</span></li>\n <li><span>​Strong background and experience in all types of switchgear and equipment testing through the 500-kV class.&nbsp;&nbsp;</span></li>\n <li><span>​Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation.&nbsp;&nbsp;</span></li>\n <li><span>​A high degree of communication, supervisory, organizational and management skills are required.&nbsp;&nbsp;</span></li>\n <li><span>​A good theoretical background and strong management skills are necessary.&nbsp;&nbsp;</span></li>\n <li><span>​Communicate effectively, in writing and verbally, with clients, peers and management.&nbsp;&nbsp;</span></li>\n <li><span>​Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills.&nbsp;</span><span>&nbsp;</span></li>\n <li><span>​Strong computer skills including editing, formatting and using templates in Microsoft Word use of Internet for standards/products/manufacturer research and operation of computer-controlled test equipment.&nbsp;&nbsp;</span></li>\n <li><span>​Technical presentations and articles may be required.&nbsp;&nbsp;</span></li>\n <li><span>​Willing to work flexible hours, weekends, holidays and night work. Must be available for out-of-town and international travel of up to several weeks.&nbsp;&nbsp;</span></li>\n <li><span>​Regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and smell. Frequently required to sit, climb and balance. Specific vision abilities required by this job include close vision, distance vision, basic color differentiation and the ability to adjust focus. Regularly lift and/or move up to 25 pounds, and frequently lift and/or move 100-pound test sets.&nbsp;&nbsp;</span></li>\n <li><span>​Valid Driver’s License.&nbsp;&nbsp;</span></li>\n</ul>\n<p style=\"margin-left:0.5in\">&nbsp;</p>\n<p><span><strong><u>EDUCATION AND CERTIFICATIONS</u></strong></span></p>\n<ul>\n <li><span>​Graduate Engineer BSEE or BSME and six years’ experience; OR&nbsp;</span></li>\n <li><span>​Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience; OR&nbsp;</span></li>\n <li><span>​High school education or equivalent and ten years minimum same or similar work experience.&nbsp;&nbsp;</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong><u>PHYSICAL REQUIREMENTS</u></strong></span></p>\n<ul>\n <li><span>Light Lifting (5 Ibs.-25 Ibs.)</span></li>\n <li><span>Medium Lifting (30 Ibs. – 45 Ibs.)</span></li>\n <li><span>Frequent Standing</span></li>\n <li><span>Frequent kneeling / crawling / stooping&nbsp;</span></li>\n <li><span>Frequent bending / twisting</span></li>\n <li><span>Frequent climbing (stairs, ladders)</span></li>\n <li><span>Frequent driving (car, van, truck)</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong><u>ENVIRONMENTAL DEMANDS</u></strong></span></p>\n<ul>\n <li><span>Extreme cold (below 32*)</span></li>\n <li><span>Extreme heat (above 100*)</span></li>\n <li><span>Noise Level (Medium / High need to shout to be heard)</span></li>\n <li><span>Working around moving machinery (fork-lifts, tractors)</span></li>\n <li><span>Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)</span></li>\n <li><span>Work outdoors (no effective protection from weather)</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong><u>TRAVEL TIME REQUIRED&nbsp;</u></strong></span></p>\n<ul>\n <li><span>50%</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span>At Vertiv, we offer the stability of a global leader in a growing industry <i>and&nbsp;</i>the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $6.9 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.</span></p>\n<p><span><i>The successful candidate will embrace Vertiv’s Core Principals &amp; Behaviors to help execute our Strategic Priorities.&nbsp;&nbsp;</i></span></p>\n<p><span><i>OUR CORE PRINCIPALS:&nbsp;Safety.&nbsp; Integrity.&nbsp; Respect.&nbsp;Teamwork.&nbsp; Diversity &amp; Inclusion.</i></span></p>\n<p><span><i>OUR STRATEGIC PRIORITIES</i></span></p>\n<ul>\n <li><span><i>Customer Focus</i></span></li>\n <li><span><i>Operational Excellence</i></span></li>\n <li><span><i>High-Performance Culture</i></span></li>\n <li><span><i>Innovation</i></span></li>\n <li><span><i>Financial Strength</i></span></li>\n</ul>\n<p><span><i>OUR BEHAVIORS</i></span></p>\n<ul>\n <li><span><i>Own It</i></span></li>\n <li><span><i>Act With Urgency</i></span></li>\n <li><span><i>Foster a Customer-First Mindset</i></span></li>\n <li><span><i>Think Big and Execute</i></span></li>\n <li><span><i>Lead by Example</i></span></li>\n <li><span><i>Drive Continuous Improvement</i></span></li>\n <li>\n  <p><span><i>Learn and Seek Out Development</i></span></p>\n  <p>&nbsp;</p></li>\n</ul>\n<p><span>Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to&nbsp;</span><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"nofollow\"><span>[email protected]</span></a></p>\n<p><span>No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.</span></p>",
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