Manager of Labor Engineering and Systems

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    "datePosted": "2024-06-06T08:41:31.631Z",
    "description": "<h2>Overview</h2>\n<p>Salary Range: $109,853-$184,613</p>\n<p> </p>\n<p>The Manager of Labor Engineering and Systems is a high-impact, dual-responsibility role. You will lead the national implementation of warehouse performance management (WPM) tool across our warehouse network and, upon completion, serve as the permanent architect and administrator of the platform. This role owns the entire lifecycle of labor productivity—from engineering the initial labor standards to the long-term maintenance of data integrity across multiple WMS platforms and diverse client contracts (Dedicated and Multi-Customer).</p>\n<h2>Responsibilities</h2>\n<ul>\n <li><strong>End-to-End Implementation Management:</strong> On behalf of Operations team, lead the full-cycle deployment of Labor management system across new and/or existing facilities, including project administration, conditions for success assessments, contribute to training, support WPM technical configuration, and performance management culture change leadership.</li>\n <li><strong>Labor Standard Development & Validation:</strong> Utilize Industrial Engineering methodologies to conduct time studies and data analysis to establish, validate, and regularly audit data driven labor standards for all warehouse activities.</li>\n <li><strong>Systems Integration & Data Normalization:</strong> Support the technical data mapping between various Warehouse Management Systems (WMS), time & attendance software, and the WPM. Map disparate data exports into a unified reporting structure to ensure \"apples-to-apples\" productivity metrics across the network.</li>\n</ul>\n<p> </p>\n<ul>\n <li><strong>Permanent System Administration:</strong> Serve as the national administrator for the WPM, managing system governance, user hierarchies, and configuration updates to reflect changing operational needs.</li>\n</ul>\n<p><strong> </strong></p>\n<ul>\n <li><strong>Operational Governance & Audit:</strong> Conduct recurring audits of established sites to ensure data integrity, identify \"standard drift,\" and confirm that site leadership is utilizing the system to drive labor efficiency.</li>\n</ul>\n<p><strong> </strong></p>\n<ul>\n <li><strong>Multi-Client Logic Architecture:</strong> Design and maintain complex labor models that account for the unique requirements of dedicated-client facilities versus multi-customer environments where labor is shared.</li>\n</ul>\n<p><strong> </strong></p>\n<ul>\n <li><strong>Change Management & Training:</strong> Develop and deliver training programs for General Managers and Supervisors, translating complex engineering data into actionable operational insights and a performance-based culture.</li>\n</ul>\n<p><strong> </strong></p>\n<ul>\n <li><strong>Continuous Improvement Leadership:</strong> Analyze long-term productivity trends to identify inefficiencies and partner with operational leadership to implement Lean or engineering-driven process improvements.</li>\n</ul>\n<p><strong> </strong></p>\n<p><strong> </strong></p>\n<p><strong> </strong></p>\n<p> </p>\n<p><strong>Candidate Profile & Key Competencies</strong></p>\n<p><strong>Category</strong></p>\n<p><strong>The \"Must-Have\" Profile</strong></p>\n<p><strong>Key Competencies & Evidence</strong></p>\n<p><strong>Technical Core</strong></p>\n<p><strong>The WPM Data Architect</strong></p>\n<p><strong>Data Integrity: </strong>Ability to identify essential WMS and time/attendance transactions for export to the labor management system, ensuring key data attributes are accurately mapped to provide real-time visibility of both direct and indirect labor hours. </p>\n<p><strong>Logic Building:</strong> Expert at creating \"if/then\" labor logic for complex multi-customer sites.</p>\n<p><strong>Engineering</strong></p>\n<p><strong>The Standard Bearer</strong></p>\n<p><strong>Standard Allowed Minutes (SAMs):</strong> Deep mastery of best method analysis, performing time studies, and manipulating time and motion models (MOST).</p>\n<p><strong> </strong></p>\n<p><strong>Audit Discipline:</strong> The \"maintenance\" mindset to revisit standards as methods changes, warehouse layouts get modified, or client volumes change.</p>\n<p><strong>Project Management</strong></p>\n<p><strong>The Rollout Specialist</strong></p>\n<p><strong>Phased Deployment:</strong> Proven experience in managing large scale projects involving labor optimization and performance management culture change (UPH to earned time).</p>\n<p><strong> </strong></p>\n<p><strong>Vendor Liaison:</strong> Ability to speak \"code\" to software vendors and \"warehouse\" to the operations team.  Ongoing steady-state could include contract renewals, SLAs negotiation, enhancement requests, or escalations with Easy Metrics (or future WPM platforms).</p>\n<p><strong>Soft Skills</strong></p>\n<p><strong>The Change Agent</strong></p>\n<p><strong>Operational Influence: </strong>Demonstrates the ability to confidently present and justify accurate labor efficiency metrics to senior management, even when those figures differ from initial expectations.</p>\n<p><strong>Training & Coaching:</strong> Ability to analyze complex data, interpret the results, and communicate results into \"floor-level\" actions.</p>\n<p><strong>Business Acumen</strong></p>\n<p><strong>The 3PL Strategist</strong></p>\n<p><strong>Cost-to-Serve Mastery:</strong> Understanding how labor standards directly impact P&L and client billing, especially in contract logistics.</p>\n<h2>Qualifications</h2>\n<ul>\n <li><strong>Education:</strong> <strong>Bachelor’s Degree in Industrial Engineering (BSIE)</strong> or similar is required.</li>\n <li><strong>Experience:</strong> 6+ years in Industrial Engineering within a <strong>Contract Logistics (3PL)</strong>,high-volume distribution, or manufacturing environment.\n  <ul>\n   <li>8-10+ years of expereince is preferred. </li>\n  </ul></li>\n <li><strong>WPM Mastery:</strong> Proven track record of successfully <strong>implementing and maintaining</strong> Tier-1 Labor Management Systems (e.g., Easy Metrics, Manhattan, BlueYonder).</li>\n <li><strong>Technical Proficiency:</strong> Expert-level understanding of WMS data structures, time and motion models, time study tools (Laubrass, Quetech), database mapping, and data visualization tools (PowerBI, Python, or SQL).</li>\n <li><strong>Communication:</strong> Exceptional ability to influence site leadership and present complex engineering ROI to executive stakeholders.</li>\n <li><strong>Mobility:</strong> Willingness to travel as needed to support recurring implementations and site audits across the national network.</li>\n</ul>\n<p><strong><u>Preferred Requirements</u></strong></p>\n<ul>\n <li><strong>Software Specifics:</strong> Direct experience with <strong>Easy Metrics</strong> is highly preferred; secondary preference for Tier-1 WPM implementations such as Manhattan Labor Management, BlueYonder (JDA), or TZA ProTrack.</li>\n <li><strong>WMS Ecosystem Knowledge:</strong> Prior experience mapping data from multiple Tier-1 and Tier-2 systems (e.g., Manhattan, BlueYonder, SAP EWM, or HighJump/Korber).</li>\n <li><strong>Advanced Analytics & Visualization:</strong> Proficiency in <strong>PowerBI</strong> or <strong>Tableau</strong> to create executive-level \"cost-to-serve\" dashboards that go beyond the native WPM reporting.</li>\n <li><strong>Database Language:</strong> Competency in <strong>SQL</strong> to perform deep-dive audits on raw data exports and troubleshoot integration errors at the source.</li>\n <li><strong>Advanced Certifications:</strong> * <strong>Lean Six Sigma Green or Black Belt</strong> (for post-implementation process optimization).</li>\n <li><strong>PMP (Project Management Professional) certification</strong> or similar formal methodology training for large-scale deployments.</li>\n <li><strong>Contract Logistics Nuance:</strong> Experience specifically within a <strong>3PL environment</strong>, with a demonstrated understanding of how labor standards impact <strong>Open Book vs. Closed Book</strong> contracts and client billing.</li>\n <li><strong>Multi-Site Governance:</strong> Proven experience managing a \"Center of Excellence\" or a centralized engineering function that supports 20+ geographically dispersed facilities.</li>\n <li><strong>Performance-Based Pay Expertise:</strong> Experience designing or maintaining <strong>Incentive/Gainshare programs</strong> based on WPM data, including the legal and operational guardrails required for success.</li>\n</ul>\n<p><strong><u>Physical Requirements</u></strong></p>\n<ul>\n <li><strong>Mobility:</strong> Ability to stand and walk on concrete warehouse floors for extended periods (8–10 hours) during on-site time studies and implementation \"Go-Lives.\"</li>\n <li><strong>Dexterity:</strong> Sufficient manual dexterity to operate a laptop, handheld scanners, and tablet-based time-study software while standing or moving.</li>\n <li><strong>Vision:</strong> Close visual acuity to perform extensive data analysis, read WMS code/dashboards, and observe fine-motor warehouse tasks for time-study validation.</li>\n <li><strong>Environment Adaptation:</strong> Ability to work in warehouse environments that may vary in temperature (non-climate controlled, cold storage, or high-heat environments).</li>\n</ul>\n<p><strong><u>Mental & Cognitive Requirements</u></strong></p>\n<ul>\n <li><strong>Complex Problem Solving:</strong> Ability to troubleshoot abstract data-mapping issues between WMS and WPM without a predefined manual.</li>\n <li><strong>Mathematical Reasoning:</strong> High-level competency in statistical analysis, specifically regarding standard deviation and mean performance in labor modeling.</li>\n <li><strong>Sustained Concentration:</strong> Ability to maintain focus during long periods of data auditing and technical configuration.</li>\n <li><strong>Situational Awareness:</strong> High level of alertness to warehouse safety protocols and automated equipment (forklifts, conveyors) while conducting floor-level studies.</li>\n <li><strong>Resilience & Influence:</strong> The mental fortitude to defend objective engineering standards in the face of pushback from operational leadership or site associates.</li>\n</ul>\n<p><strong><u>Working Conditions</u></strong></p>\n<ul>\n <li><strong>Travel Requirement:</strong> <strong>Up to 50% travel is required.</strong> This includes national travel to regional warehouse sites for initial implementations, recurring audits, and troubleshooting.</li>\n <li><strong>Hybrid Work Environment:</strong> A mix of professional office/remote work (for deep data analysis and configuration) and high-activity warehouse floor environments.</li>\n <li><strong>Variable Hours:</strong> Occasional need to support \"Go-Live\" events or audits across multiple shifts (including 2nd and 3rd shifts) to ensure standards are consistent across all operating hours.</li>\n <li><strong>Autonomy:</strong> As a labor utilization SME and advanced used of the system, the candidate must be comfortable working independently on-site withlocal support.</li>\n <li><strong>Team Leader/Supervision –</strong> responsible for national WPM governance across a large warehouse network, this role could include managing 1–5 direct reports (e.g., analysts, engineers, or regional IE support).</li>\n</ul>\n<p> </p>\n<p><em>The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.</em></p>\n<p> </p>\n<p><strong>Benefits</strong></p>\n<p><strong>Yusen offers a generous Employee Benefits Package including: </strong></p>\n<ul>\n <li>Medical, Dental, and Vision beginning the 1st of the month following start date</li>\n <li>401k with a company match</li>\n <li>Standard 10 days PTO </li>\n <li>Eligible for bonus plan</li>\n <li>7 Paid Holidays </li>\n <li>Eligble for OT pay if applicable </li>\n <li>Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more</li>\n</ul>\n<p> </p>\n<p><em>Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.</em></p>\n<p> </p>\n<p><strong><u>About Yusen Logistics (Americas</u></strong>)</p>\n<p>Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities – through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.</p>\n<p>www.yusen-logistics.com/</p>\n<p><em> </em></p>\n<p><em>Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.</em></p>\n<p> </p>\n<p><strong><em>Los Angeles County Only</em></strong><em>: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.</em></p>\n<p> </p>",
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