Home › Companies › Evac Fa Us2 Oraclecloud Com CX 2 › Director, Care Management RN
Director, Care Management RN
Evac Fa Us2 Oraclecloud Com CX 2 · Santa Rosa, CA, United States; Santa Rosa Memorial Hospital(HR) · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Evac Fa Us2 Oraclecloud Com CX 2 |
| Title | Director, Care Management RN |
| Normalized title | - |
| Department / team | Care Management |
| Location | Santa Rosa, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-07 / 2026-05-31 |
| Changed / last seen | 2026-06-08 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Evac Fa Us2 Oraclecloud Com CX 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Santa Rosa. | Open |
| Department jobs | Active postings in Care Management. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Evac Fa Us2 Oraclecloud Com CX 2 |
| Source | 26bf4f03-6614-4cd7-b3cd-60688c21514e |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Calling All Esteemed Leaders! Are you a collaborative care management leader with a passion for improving patient flow, strengthening care coordination, and advancing outcomes across multiple hospitals? Do you thrive in complex environments where operational alignment, physician partnership, and data ‑ driven improvement are critical to success? This leadership opportunity invites your expertise.
The Role
The Director, Care Management provides leadership and oversight of Care Management services across Santa Rosa Memorial Hospital, Petaluma Valley Hospital, and Healdsburg Hospital.
This role is responsible for ensuring an integrated approach to utilization management, discharge planning, care coordination, and social services across all three facilities. The Director focuses on improving patient flow, reducing barriers to care, and supporting safe, timely transitions throughout the continuum of care.
The Director works closely with hospital leadership, medical staff, and community partners to align workflows, standardize best practices, and maintain regulatory compliance. This position plays a critical role in driving performance, optimizing resource utilization, and supporting consistent, high ‑ quality patient care across the Sonoma region.
What You’ll Do
Multi‑Hospital Leadership & Integration
Lead and coordinate Care Management operations across SRMH, PVH, and HH, ensuring aligned workflows, consistent standards of practice, and systemwide collaboration.
Ensure seamless integration of services across all sites, promoting continuity, reliability, and shared accountability.
Performance, Outcomes & Throughput Improvement
Monitor, analyze, and improve key performance metrics, including length of stay, avoidable days, readmissions, and discharge efficiency.
Implement standardized throughput processes to enhance patient flow across emergency, inpatient, and post‑acute transitions.
Interdisciplinary & Physician Collaboration
Partner with medical staff and physician advisors to resolve barriers to care and support evidence‑based utilization management.
Develop strong relationships with Nursing, Quality, Social Services, and ancillary departments to support cross‑campus coordination.
Regulatory, Accreditation & Compliance
Ensure compliance with CMS, CDPH, The Joint Commission, EMTALA, payer requirements, and internal system policies.
Oversee regulatory readiness activities and ensure consistent documentation standards in utilization review and discharge planning.
Operational & Strategic Leadership
Evaluate and design staffing models, departmental structures, and resource allocation across all sites.
Lead strategic initiatives supporting care transformation, population health priorities, and community integration.
Fiscal Stewardship
Assume accountability for fiscal management of Care Management services across all entities.
Develop, present, and manage annual budgets, including personnel, supplies, and operational resources.
Monitor budget performance, analyze variances, and implement corrective actions.
Monitor payer trends and lead interventions to reduce avoidable denials and improve medical necessity compliance.
Partner with Revenue Cycle, Physician Advisors, and Payer Relations to improve authorization processes and reimbursement integrity.
Implement system, technology , and process improvements that enhance efficiency and cost containment.
Divisional Alignment & Standardization
Align Care Management practices with regional and system‑wide initiatives, ensuring consistency in policies, workflows, and documentation across all hospitals.
Workforce Optimization & Talent Development
Evaluate staffing needs across sites and ensure equitable resource distribution based on acuity, volume, and throughput demands.
Recruit, retain, and develop high‑performing Care Management teams.
Promote professional growth and leadership development across managers, supervisors, and front‑line teams.
Qualifications
Education
Bachelor’s Degree in Nursing
Master’s Degree in Nursing or related healthcare field (preferred)
Certification
Active California Registered Nurse License (required upon hire; vendor‑managed)
Experience & Expertise
Minimum of 5 years of Care Management experience in an acute care setting
Minimum of 3 years of progressive leadership experience
Experience in care management, utilization management, and discharge planning
Demonstrated ability to lead and integrate Care Management operations across multiple acute care facilities
Expertise in multi‑site workflow optimization, staffing models, and resource allocation
Strong knowledge of California state regulations, CMS Conditions of Participation, EMTALA, and utilization management requirements
Experience with survey readiness and multi‑facility regulatory compliance (Joint Commission, CDPH, CMS, payer audits)
Advanced experience using analytics, dashboards, and KPIs to drive LOS, throughput, readmissions, denials, and care outcomes
Experience with EHR reporting and Care Management systems
Strong background in operational improvement, clinical redesign, and system standardization
Knowledge of population health strategies, care transitions, and social determinants of health (SDOH)
Leadership Capabilities
Ability to build strong relationships with executive leaders, physicians, and interdisciplinary teams
Strong analytical and data interpretation skills with ability to translate insights into action
Proven ability to lead across geographically dispersed teams and diverse organizational cultures
Strong conflict resolution and consensus‑building skills
Demonstrated success driving organizational change and fostering engagement
Ability to mentor and develop leaders across multiple sites
Strong financial stewardship and budget management capabilities
Clear communication and influence across all levels of the organization
Why Join Us?
Regional Impact: Lead Care Management services across multiple hospitals and communities
Patient-Centered Work: Improve care transitions and outcomes for complex and vulnerable populations
Operational Leadership: Drive throughput, efficiency, and care coordination at scale
Collaborative Environment: Partner with physicians, nurses, and system leaders
Mission‑Driven Care: Advance equitable, high‑quality care across the Sonoma region
Ready to Shape the Future of Healthcare?
If you are a strategic, patient‑focused leader with a passion for care coordination, performance improvement, and system integration, we encourage you to apply. Step into this Director role and help advance high‑quality, coordinated care across Providence’s Sonoma region.
The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.
At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.
Organization
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California, Providence provides health care services to Eureka, Fortuna, Healdsburg, Napa, Petaluma and Santa Rosa.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer . We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Company
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits .
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act .
Full job record
| Job ID | 3e9ebc9db7f904c6d733663972a13d60a5bd3e4f |
| Org ID | 2962110a-85e1-4be3-b9de-830c720af059 |
| Source ID | 26bf4f03-6614-4cd7-b3cd-60688c21514e |
| Board ID | 26bf4f03-6614-4cd7-b3cd-60688c21514e |
| Provider | oracle_hcm |
| Provider Job Key | 431487 |
| Title | Director, Care Management RN |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Santa Rosa, CA, United States; Santa Rosa Memorial Hospital(HR) |
| Department | Care Management |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Santa Rosa |
| Salary Raw | Description Calling All Esteemed Leaders! Are you a collaborative care management leader with a passion for improving patient flow, strengthening care coordination, and advancing outcomes across multiple hospitals? Do you thrive in complex environments where operational alignment, physician partnership, and data ‑ driven improvement are critical to success? This leadership opportunity invites your expertise. The Role The Director, Care Management provides leadership and oversight of Care Management services across Santa Rosa Memorial Hospital, Petaluma Valley Hospital, and Healdsburg Hospital. This role is responsible for ensuring an integrated approach to utilization management, discharge planning, care coordination, and social services across all three facilities. The Director focuses on improving patient flow, reducing barriers to care, and supporting safe, timely transitions throughout the continuum of care. The Director works closely with hospital leadership, medical staff, and community partners to align workflows, standardize best practices, and maintain regulatory compliance. This position plays a critical role in driving performance, optimizing resource utilization, and supporting consistent, high ‑ quality patient care across the Sonoma region. What You’ll Do Multi‑Hospital Leadership & Integration Lead and coordinate Care Management operations across SRMH, PVH, and HH, ensuring aligned workflows, consistent standards of practice, and systemwide collaboration. Ensure seamless integration of services across all sites, promoting continuity, reliability, and shared accountability. Performance, Outcomes & Throughput Improvement Monitor, analyze, and improve key performance metrics, including length of stay, avoidable days, readmissions, and discharge efficiency. Implement standardized throughput processes to enhance patient flow across emergency, inpatient, and post‑acute transitions. Interdisciplinary & Physician Collaboration Partner with medical staff and physician advisors to resolve barriers to care and support evidence‑based utilization management. Develop strong relationships with Nursing, Quality, Social Services, and ancillary departments to support cross‑campus coordination. Regulatory, Accreditation & Compliance Ensure compliance with CMS, CDPH, The Joint Commission, EMTALA, payer requirements, and internal system policies. Oversee regulatory readiness activities and ensure consistent documentation standards in utilization review and discharge planning. Operational & Strategic Leadership Evaluate and design staffing models, departmental structures, and resource allocation across all sites. Lead strategic initiatives supporting care transformation, population health priorities, and community integration. Fiscal Stewardship Assume accountability for fiscal management of Care Management services across all entities. Develop, present, and manage annual budgets, including personnel, supplies, and operational resources. Monitor budget performance, analyze variances, and implement corrective actions. Monitor payer trends and lead interventions to reduce avoidable denials and improve medical necessity compliance. Partner with Revenue Cycle, Physician Advisors, and Payer Relations to improve authorization processes and reimbursement integrity. Implement system, technology , and process improvements that enhance efficiency and cost containment. Divisional Alignment & Standardization Align Care Management practices with regional and system‑wide initiatives, ensuring consistency in policies, workflows, and documentation across all hospitals. Workforce Optimization & Talent Development Evaluate staffing needs across sites and ensure equitable resource distribution based on acuity, volume, and throughput demands. Recruit, retain, and develop high‑performing Care Management teams. Promote professional growth and leadership development across managers, supervisors, and front‑line teams. Qualifications Education Bachelor’s Degree in Nursing Master’s Degree in Nursing or related healthcare field (preferred) Certification Active California Registered Nurse License (required upon hire; vendor‑managed) Experience & Expertise Minimum of 5 years of Care Management experience in an acute care setting Minimum of 3 years of progressive leadership experience Experience in care management, utilization management, and discharge planning Demonstrated ability to lead and integrate Care Management operations across multiple acute care facilities Expertise in multi‑site workflow optimization, staffing models, and resource allocation Strong knowledge of California state regulations, CMS Conditions of Participation, EMTALA, and utilization management requirements Experience with survey readiness and multi‑facility regulatory compliance (Joint Commission, CDPH, CMS, payer audits) Advanced experience using analytics, dashboards, and KPIs to drive LOS, throughput, readmissions, denials, and care outcomes Experience with EHR reporting and Care Management systems Strong background in operational improvement, clinical redesign, and system standardization Knowledge of population health strategies, care transitions, and social determinants of health (SDOH) Leadership Capabilities Ability to build strong relationships with executive leaders, physicians, and interdisciplinary teams Strong analytical and data interpretation skills with ability to translate insights into action Proven ability to lead across geographically dispersed teams and diverse organizational cultures Strong conflict resolution and consensus‑building skills Demonstrated success driving organizational change and fostering engagement Ability to mentor and develop leaders across multiple sites Strong financial stewardship and budget management capabilities Clear communication and influence across all levels of the organization Why Join Us? Regional Impact: Lead Care Management services across multiple hospitals and communities Patient-Centered Work: Improve care transitions and outcomes for complex and vulnerable populations Operational Leadership: Drive throughput, efficiency, and care coordination at scale Collaborative Environment: Partner with physicians, nurses, and system leaders Mission‑Driven Care: Advance equitable, high‑quality care across the Sonoma region Ready to Shape the Future of Healthcare? If you are a strategic, patient‑focused leader with a passion for care coordination, performance improvement, and system integration, we encourage you to apply. Step into this Director role and help advance high‑quality, coordinated care across Providence’s Sonoma region. The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits. At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead. Organization The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Northern California, Providence provides health care services to Eureka, Fortuna, Healdsburg, Napa, Petaluma and Santa Rosa. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care. Providence is proud to be an Equal Opportunity Employer . We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Company At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits . Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act . |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://evac.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/431487 |
| Apply URL | https://evac.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/431487 |
| First Seen At | 2026-05-31 17:58:16Z |
| Last Seen At | 2026-06-18 11:13:05Z |
| Last Checked At | 2026-06-18 11:13:05Z |
| Last Changed At | 2026-06-08 11:01:37Z |
| Inactive At | — |
| Source Posted At | 2026-05-07 21:08:16Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=evac.fa.us2.oraclecloud.com|CX_2/date=2026-06-18/2026-06-18T11-13-01-794Z-3743f67a531a87d8fea1f32fab62fc38a69c61696e8cbf0b282069e24d0638ea.json |
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"ExternalDescriptionStr": "<p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Calling All Esteemed Leaders! </strong>Are you a collaborative care management leader with a passion for improving patient flow, strengthening care coordination, and advancing outcomes across multiple hospitals? Do you thrive in complex environments where operational alignment, physician partnership, and data</span></span><span style=\"color: black; font-family: "Cambria Math", serif;\"><span style=\"font-size: 10pt;\">‑</span></span><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">driven improvement are critical to success? This leadership opportunity invites your expertise.</span></span></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>The Role</strong></span></span></p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">The Director, Care Management provides leadership and oversight of Care Management services across Santa Rosa Memorial Hospital, Petaluma Valley Hospital, and Healdsburg Hospital.</span></span></p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">This role is responsible for ensuring an integrated approach to utilization management, discharge planning, care coordination, and social services across all three facilities. The Director focuses on improving patient flow, reducing barriers to care, and supporting safe, timely transitions throughout the continuum of care.</span></span></p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">The Director works closely with hospital leadership, medical staff, and community partners to align workflows, standardize best practices, and maintain regulatory compliance. This position plays a critical role in driving performance, optimizing resource utilization, and supporting consistent, high</span></span><span style=\"color: black; font-family: "Cambria Math", serif;\"><span style=\"font-size: 10pt;\">‑</span></span><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">quality patient care across the Sonoma region.</span></span></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>What You’ll Do</strong></span></span></p><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Multi‑Hospital Leadership & Integration</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Lead and coordinate Care Management operations across SRMH, PVH, and HH, ensuring aligned workflows, consistent standards of practice, and systemwide collaboration.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ensure seamless integration of services across all sites, promoting continuity, reliability, and shared accountability.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Performance, Outcomes & Throughput Improvement</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Monitor, analyze, and improve key performance metrics, including length of stay, avoidable days, readmissions, and discharge efficiency.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Implement standardized throughput processes to enhance patient flow across emergency, inpatient, and post‑acute transitions.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Interdisciplinary & Physician Collaboration</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Partner with medical staff and physician advisors to resolve barriers to care and support evidence‑based utilization management.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Develop strong relationships with Nursing, Quality, Social Services, and ancillary departments to support cross‑campus coordination.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Regulatory, Accreditation & Compliance</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ensure compliance with CMS, CDPH, The Joint Commission, EMTALA, payer requirements, and internal system policies.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Oversee regulatory readiness activities and ensure consistent documentation standards in utilization review and discharge planning.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Operational & Strategic Leadership</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Evaluate and design staffing models, departmental structures, and resource allocation across all sites.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Lead strategic initiatives supporting care transformation, population health priorities, and community integration.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Fiscal Stewardship</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Assume accountability for fiscal management of Care Management services across all entities.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Develop, present, and manage annual budgets, including personnel, supplies, and operational resources.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Monitor budget performance, analyze variances, and implement corrective actions.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Monitor payer trends and lead interventions to reduce avoidable denials and improve medical necessity compliance.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Partner with Revenue Cycle, Physician Advisors, and Payer Relations to improve authorization processes and reimbursement integrity.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Implement system, technology<strong>, and process improvements that enhance efficiency and cost containment.</strong></span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Divisional Alignment & Standardization</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Align Care Management practices with regional and system‑wide initiatives, ensuring consistency in policies, workflows, and documentation across all hospitals.</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Workforce Optimization & Talent Development</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Evaluate staffing needs across sites and ensure equitable resource distribution based on acuity, volume, and throughput demands.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Recruit, retain, and develop high‑performing Care Management teams.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Promote professional growth and leadership development across managers, supervisors, and front‑line teams.</span></span></p></li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Qualifications</strong></span></span></p><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Education</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Bachelor’s Degree in Nursing</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Master’s Degree in Nursing or related healthcare field (preferred)</span></span></p></li></ul><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong> Certification</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Active California Registered Nurse License (required upon hire; vendor‑managed)</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Experience & Expertise</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Minimum of 5 years of Care Management experience in an acute care setting</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Minimum of 3 years of progressive leadership experience</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Experience in care management, utilization management, and discharge planning</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Demonstrated ability to lead and integrate Care Management operations across multiple acute care facilities</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Expertise in multi‑site workflow optimization, staffing models, and resource allocation</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong knowledge of California state regulations, CMS Conditions of Participation, EMTALA, and utilization management requirements</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Experience with survey readiness and multi‑facility regulatory compliance (Joint Commission, CDPH, CMS, payer audits)</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Advanced experience using analytics, dashboards, and KPIs to drive LOS, throughput, readmissions, denials, and care outcomes</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Experience with EHR reporting and Care Management systems</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong background in operational improvement, clinical redesign, and system standardization</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Knowledge of population health strategies, care transitions, and social determinants of health (SDOH)</span></span></p></li></ul><p style=\"margin-left: 0.5in; text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Leadership Capabilities</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 96px;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to build strong relationships with executive leaders, physicians, and interdisciplinary teams</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong analytical and data interpretation skills with ability to translate insights into action</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Proven ability to lead across geographically dispersed teams and diverse organizational cultures</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong conflict resolution and consensus‑building skills</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Demonstrated success driving organizational change and fostering engagement</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Ability to mentor and develop leaders across multiple sites</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Strong financial stewardship and budget management capabilities</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">Clear communication and influence across all levels of the organization</span></span></p></li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Why Join Us?</strong></span></span></p><ul style=\"list-style-type: disc;\"><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Regional Impact: </strong>Lead Care Management services across multiple hospitals and communities</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Patient-Centered Work: </strong>Improve care transitions and outcomes for complex and vulnerable populations</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Operational Leadership: </strong>Drive throughput, efficiency, and care coordination at scale</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Collaborative Environment: </strong>Partner with physicians, nurses, and system leaders</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"text-align: justify;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Mission‑Driven Care: </strong>Advance equitable, high‑quality care across the Sonoma region</span></span></p></li></ul><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\"><strong>Ready to Shape the Future of Healthcare?</strong></span></span></p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><span style=\"font-size: 10pt;\">If you are a strategic, patient‑focused leader with a passion for care coordination, performance improvement, and system integration, we encourage you to apply. Step into this Director role and help advance high‑quality, coordinated care across Providence’s Sonoma region.</span></span></p><p style=\"text-align: justify;\"> </p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><i><span style=\"font-size: 10pt;\">The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.</span></i></span></p><p style=\"text-align: justify;\"><span style=\"color: black; font-family: Arial, sans-serif;\"><i><span style=\"font-size: 10pt;\">At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of <u>three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.</u></span></i></span></p>",
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