Health Information Coordinator / Scheduler

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    "jobTitle": "Health Information Coordinator / Scheduler",
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    "description": "<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The HIM / Scheduler has primary responsibility and accountability for scheduling of all disciplines on the electronic software system, maintaining accurate patient records for billing purposes, supply inventory, oversight of the site&#8217;s HIPAA compliance, and other related clerical duties, and backup telephone responsibilities.</span></span></div>\r\n\r\n<div>&#160;</div>\r\n\r\n<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Essential Job Functions/Responsibilities</strong></span></span></div>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Completes requested schedule task in HCHB according to St Croix Hospice scheduling guidelines and caregiver optimization standards.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Has the responsibility for scheduling all field staff and communicating with staff, patients, and physicians to maintain proper care coordination and continuity of care.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Completes requested schedules for all add-ons and applicable orders as follows</span></span>\r\n\t<ul>\r\n\t\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Schedules discharge visits / OASIS collection, or recert visit following care conference when task appears on screen.</span></span></li>\r\n\t\t<li>\r\n\t\t<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Reschedules declined or missed (if appropriate) visits</span></span></div>\r\n\t\t</li>\r\n\t\t<li>\r\n\t\t<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Process reassigned and rescheduled visits</span></span></div>\r\n\t\t</li>\r\n\t</ul>\r\n\t</li>\r\n\t<li>\r\n\t<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensures supervisory visits are scheduled according to St Croix Hospice protocol.</span></span></div>\r\n\t</li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Manages schedules for all patients. Edits schedule for staff absence, ensuring patients are informed and reassigned timely.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicates all schedule changes to the Clinical Supervisor and staff member affected by the change.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Works on scheduling by geographic areas. Utilizes the maps provided in R2 to ensure field staff are in close proximity to all of their patients. Run the unmapped address report weekly.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Address missed visits, especially therapy visits. Reschedule the missed visits whenever possible.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains on call notebook according to on call procedure.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains the client hospitalization log, including entering coordination notes three times weekly in HCHB, and sending electronic log to area manager.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Runs all scheduling reports.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares monthly and weekly schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards to DPS for approval prior to distribution to staff.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Assists with internal transfer of patient between branch offices</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Files all elements of patient records on a daily basis.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Date stamps all clinical notes on a daily basis.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Receives and routes daily incoming mail.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepares daily outgoing mail.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains current log of interim orders and plans of care (POCs) to verify mail and return date to comply with state and federal regulations.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for managing and enforcing information security directive mandated by the Health Insurance Portability and Accountability Act (HIPAA)</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform ongoing information risk assessments and audits to ensure the information systems are adequately protected and meet HIPAA certification requirements.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Lead information security awareness and training initiatives as directed by the Director of Information Services to educate workforce about information risks.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the supervisor when inventory needs to be restocked.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintains adequate supply of patient's clinical record elements and stock of pre-made clinical records available for clinicians.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Answers telephone lines promptly and efficiently. Responds to message content appropriately, as instructed by the director. Records telephone calls onto Call Log.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Processes travel and expense vouchers for the organization.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Processes new patient referral information into the computer system on a timely basis.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Tracks verification for all skilled services.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coordinates and verifies clinical documentation for input, i.e., 485&#8211;486 forms (Admission through Discharge).</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Special projects and other related duties as assigned by Director of Patient Services.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Printing out various reports for the management staff.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Printing, filing and sending physician orders</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintaining and tracking orders to ensure timely return or follow up on orders</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Printing visit notes and supplying to the clinical staff to take to facilities.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preparing the Agenda for IDG</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Setting up IDG conference room prior to IDG</span></span></li>\r\n</ul>\r\n\r\n<div>&#160;</div>\r\n\r\n<div><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.</span></span></div>\r\n\r\n<div>&#160;</div>\r\n\r\n<div>\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We offer amazing benefits including growth opportunities! We have opportunities both locally and regionally and many of our leaders have grown from within the company and truly understand how vital each role is in creating quality care.</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The opportunity to work 1-1 with our patients, impacting their life and their families.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Two medical plan choices</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Dental, vision and life insurance benefits</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Customized Mental Health Support Program </span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Employee Assistance Program&#160;</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Paid time off and paid holidays</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">401k Retirement Plan with up to 4% employer matching&#160; </span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Flexible Spending Account (FSA)</span></span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Company-paid Basic Life Insurance, AD&amp;D, Short Term and Long-Term Disability</span></span></span></li>\r\n</ul>\r\n</div>",
    "jobCategory": "Health Care",
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Edits schedule for staff absence, ensuring patients are informed and reassigned timely.\\r\\n\\tCommunicates all schedule changes to the Clinical Supervisor and staff member affected by the change.\\r\\n\\tWorks on scheduling by geographic areas. Utilizes the maps provided in R2 to ensure field staff are in close proximity to all of their patients. Run the unmapped address report weekly.\\r\\n\\tAddress missed visits, especially therapy visits. Reschedule the missed visits whenever possible.\\r\\n\\tMaintains on call notebook according to on call procedure.\\r\\n\\tMaintains the client hospitalization log, including entering coordination notes three times weekly in HCHB, and sending electronic log to area manager.\\r\\n\\tRuns all scheduling reports.\\r\\n\\tPrepares monthly and weekly schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards to DPS for approval prior to distribution to staff.\\r\\n\\tAssists with internal transfer of patient between branch offices\\r\\n\\tFiles all elements of patient records on a daily basis.\\r\\n\\tDate stamps all clinical notes on a daily basis.\\r\\n\\tReceives and routes daily incoming mail.\\r\\n\\tPrepares daily outgoing mail.\\r\\n\\tMaintains current log of interim orders and plans of care (POCs) to verify mail and return date to comply with state and federal regulations.\\r\\n\\tResponsible for managing and enforcing information security directive mandated by the Health Insurance Portability and Accountability Act (HIPAA)\\r\\n\\tPerform ongoing information risk assessments and audits to ensure the information systems are adequately protected and meet HIPAA certification requirements.\\r\\n\\tLead information security awareness and training initiatives as directed by the Director of Information Services to educate workforce about information risks.\\r\\n\\tMaintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the supervisor when inventory needs to be restocked.\\r\\n\\tMaintains adequate supply of patient's clinical record elements and stock of pre-made clinical records available for clinicians.\\r\\n\\tAnswers telephone lines promptly and efficiently. Responds to message content appropriately, as instructed by the director. Records telephone calls onto Call Log.\\r\\n\\tProcesses travel and expense vouchers for the organization.\\r\\n\\tProcesses new patient referral information into the computer system on a timely basis.\\r\\n\\tTracks verification for all skilled services.\\r\\n\\tCoordinates and verifies clinical documentation for input, i.e., 485&#8211;486 forms (Admission through Discharge).\\r\\n\\tSpecial projects and other related duties as assigned by Director of Patient Services.\\r\\n\\tPrinting out various reports for the management staff.\\r\\n\\tPrinting, filing and sending physician orders\\r\\n\\tMaintaining and tracking orders to ensure timely return or follow up on orders\\r\\n\\tPrinting visit notes and supplying to the clinical staff to take to facilities.\\r\\n\\tPreparing the Agenda for IDG\\r\\n\\tSetting up IDG conference room prior to IDG\\r\\n\\r\\n\\r\\n&#160;\\r\\n\\r\\nThe above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.\\r\\n\\r\\n&#160;\\r\\n\\r\\n\\r\\nWe offer amazing benefits including growth opportunities! We have opportunities both locally and regionally and many of our leaders have grown from within the company and truly understand how vital each role is in creating quality care.\\r\\n\\r\\n\\r\\n\\tThe opportunity to work 1-1 with our patients, impacting their life and their families.\\r\\n\\tTwo medical plan choices\\r\\n\\tDental, vision and life insurance benefits\\r\\n\\tCustomized Mental Health Support Program \\r\\n\\tEmployee Assistance Program&#160;\\r\\n\\tPaid time off and paid holidays\\r\\n\\t401k Retirement Plan with up to 4% employer matching&#160; \\r\\n\\tFlexible Spending Account (FSA)\\r\\n\\tCompany-paid Basic Life Insurance, AD&amp;D, Short Term and Long-Term Disability\\r\\n\\r\\nQualifications\\r\\n\\tHigh school graduate or equivalent.\\r\\n\\t\\r\\n\\tTwo (2) years data entry experience. Previous billing and computer experience, preferably in hospice or similar operation.\\r\\n\\t\\r\\n\\t\\r\\n\\tPrevious health care related billing experience.\\r\\n\\t\\r\\n\\r\\n\\r\\nSkills Required\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExcellent computer and data entry skills\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong verbal and written communication skills\\r\\n\\t\\r\\n\\t\\r\\n\\tStrong commitment to customer service required.\\r\\n\\t\\r\\n\\t\\r\\n\\tProficient in the English language.&#160; Able to read, speak, and write English in a clear and concise manner required.\\r\\n\\t\\r\\n\",\"responsibilities\":\"The HIM / Scheduler has primary responsibility and accountability for scheduling of all disciplines on the electronic software system, maintaining accurate patient records for billing purposes, supply inventory, oversight of the site&#8217;s HIPAA compliance, and other related clerical duties, and backup telephone responsibilities.\\r\\n\\r\\n&#160;\\r\\n\\r\\nEssential Job Functions/Responsibilities\\r\\n\\r\\n\\r\\n\\tCompletes requested schedule task in HCHB according to St Croix Hospice scheduling guidelines and caregiver optimization standards.\\r\\n\\tHas the responsibility for scheduling all field staff and communicating with staff, patients, and physicians to maintain proper care coordination and continuity of care.\\r\\n\\tCompletes requested schedules for all add-ons and applicable orders as follows\\r\\n\\t\\r\\n\\t\\tSchedules discharge visits / OASIS collection, or recert visit following care conference when task appears on screen.\\r\\n\\t\\t\\r\\n\\t\\tReschedules declined or missed (if appropriate) visits\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\tProcess reassigned and rescheduled visits\\r\\n\\t\\t\\r\\n\\t\\r\\n\\t\\r\\n\\t\\r\\n\\tEnsures supervisory visits are scheduled according to St Croix Hospice protocol.\\r\\n\\t\\r\\n\\tManages schedules for all patients. Edits schedule for staff absence, ensuring patients are informed and reassigned timely.\\r\\n\\tCommunicates all schedule changes to the Clinical Supervisor and staff member affected by the change.\\r\\n\\tWorks on scheduling by geographic areas. Utilizes the maps provided in R2 to ensure field staff are in close proximity to all of their patients. Run the unmapped address report weekly.\\r\\n\\tAddress missed visits, especially therapy visits. Reschedule the missed visits whenever possible.\\r\\n\\tMaintains on call notebook according to on call procedure.\\r\\n\\tMaintains the client hospitalization log, including entering coordination notes three times weekly in HCHB, and sending electronic log to area manager.\\r\\n\\tRuns all scheduling reports.\\r\\n\\tPrepares monthly and weekly schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards to DPS for approval prior to distribution to staff.\\r\\n\\tAssists with internal transfer of patient between branch offices\\r\\n\\tFiles all elements of patient records on a daily basis.\\r\\n\\tDate stamps all clinical notes on a daily basis.\\r\\n\\tReceives and routes daily incoming mail.\\r\\n\\tPrepares daily outgoing mail.\\r\\n\\tMaintains current log of interim orders and plans of care (POCs) to verify mail and return date to comply with state and federal regulations.\\r\\n\\tResponsible for managing and enforcing information security directive mandated by the Health Insurance Portability and Accountability Act (HIPAA)\\r\\n\\tPerform ongoing information risk assessments and audits to ensure the information systems are adequately protected and meet HIPAA certification requirements.\\r\\n\\tLead information security awareness and training initiatives as directed by the Director of Information Services to educate workforce about information risks.\\r\\n\\tMaintains adequate inventory of medical supplies/items needed to provide appropriate patient care, notifies the supervisor when inventory needs to be restocked.\\r\\n\\tMaintains adequate supply of patient's clinical record elements and stock of pre-made clinical records available for clinicians.\\r\\n\\tAnswers telephone lines promptly and efficiently. Responds to message content appropriately, as instructed by the director. Records telephone calls onto Call Log.\\r\\n\\tProcesses travel and expense vouchers for the organization.\\r\\n\\tProcesses new patient referral information into the computer system on a timely basis.\\r\\n\\tTracks verification for all skilled services.\\r\\n\\tCoordinates and verifies clinical documentation for input, i.e., 485&#8211;486 forms (Admission through Discharge).\\r\\n\\tSpecial projects and other related duties as assigned by Director of Patient Services.\\r\\n\\tPrinting out various reports for the management staff.\\r\\n\\tPrinting, filing and sending physician orders\\r\\n\\tMaintaining and tracking orders to ensure timely return or follow up on orders\\r\\n\\tPrinting visit notes and supplying to the clinical staff to take to facilities.\\r\\n\\tPreparing the Agenda for IDG\\r\\n\\tSetting up IDG conference room prior to IDG\\r\\n\\r\\n\\r\\n&#160;\\r\\n\\r\\nThe above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.\\r\\n\\r\\n&#160;\\r\\n\\r\\n\\r\\nWe offer amazing benefits including growth opportunities! 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