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Software Support Engineer

Ticketmanager · Calabasas, CA, 91302 · On Site · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyTicketmanager
TitleSoftware Support Engineer
Normalized title-
Department / team-
LocationCalabasas, CA, United States
Work modelOn Site
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-06 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ticketmanager.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Calabasas.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyTicketmanager
Sourcefc317ed6-74db-46e9-be58-a9a0d5dd4bce
ATS providerJazzHR / ApplyToJob

Description

Live events are fun. Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization. Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences. TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR. We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers. Why Work at TicketManager At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun. If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here. The Role We are looking for a motivated full-stack developer to join our team as a Software Support Engineer. The position offers a lot of opportunity to learn and grow as a developer.  As a Software Support Engineer, you’ll be a key member of our Technology team, contributing cross-departmentally to create web pages that fuse compelling design and current technologies. The ideal candidate will be able to hit the ground running, possess a strong curiosity and desire to ideate and explore new features to improve experiences. You’ll participate in discussions about product ideation, proof-of-concepts, and give feedback on ideas. *This role is In-Office in Calabasas, CA Monday-Friday* Responsibilities: Develop and maintain web-based application on AWS, using Node.js, PHP, and Java  REST API development on our External and Internal APIs  Respond to requests and questions about how our application works, including verification and debugging for features and functionality.  Work through the entire web application development life cycle right from requirements to delivery and post launch support  Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns  Keep abreast of new trends and best practices in web development  Need to work in office; be available during regular hours as well as off-hours availability depending on project needs  Desired Skills & Experience: Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred 3+ years of frontend and backend application development experience In depth knowledge of Node.js Advanced experience with MySQL or similar relational databases Hands-on experience with SQL schema design, and Design Patterns desirable Hands-on experience using Git, Github, or other similar source code version control systems Experience with AWS, GCP, or Azure Experience using GenAI tools such as Cursor, Copilot for coding and writing test code. An understanding of JavaScript fundamentals including DOM manipulation Preferred knowledge of the following: Angular Elasticsearch/OpenSearch Single-page Application patterns and techniques Experience with one of the following is a plus, but not required: Object-oriented PHP with Symfony or similar PHP Frameworks Salesforce(.com) Development, Java Creative and efficient problem solver Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences TicketManager Highlights: Location: Calabasas, CA Compensation: $80,000 - $115,000 base salary  & Bonus Eligibility Reports to: CTO Work Expectations : Role is In-Office, Monday-Friday Retirement: 401(k) Company Match Health Benefits : Medical, Dental, Vision & Chiropractic Time Off: Unlimited PTO Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations. Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup. Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal 4.5 out of 5 Glassdoor rating Used by over 4,000 globally known companies including ~15% of the Fortune 500

Full job record

Job ID3e650722cae9fa69970ce3ea97315055d0f43c4c
Org ID74681686-6817-4cfb-a784-fa023200af11
Source IDfc317ed6-74db-46e9-be58-a9a0d5dd4bce
Board IDfc317ed6-74db-46e9-be58-a9a0d5dd4bce
Providerjazzhr
Provider Job KeyTfCyIdaSEp
TitleSoftware Support Engineer
Normalized Title
Statusactive
Activeyes
Location TextCalabasas, CA, 91302
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCA
CityCalabasas
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://ticketmanager.applytojob.com/apply/TfCyIdaSEp/Software-Support-Engineer
Apply URLhttps://ticketmanager.applytojob.com/apply/TfCyIdaSEp/Software-Support-Engineer
First Seen At2026-05-30 06:12:02Z
Last Seen At2026-06-06 10:52:55Z
Last Checked At2026-06-06 10:52:55Z
Last Changed At2026-05-30 06:12:02Z
Inactive At
Source Posted At2026-05-06 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=ticketmanager/date=2026-06-06/2026-06-06T10-52-54-807Z-d5bcbb26122c9c07040fc8bba284642fd09cb47e737e7d0e5358daeaec14f1dc.json
Event Fields
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  "last_changed_at": "2026-05-30T06:12:02.195Z",
  "active_status": "active"
}
Parsed Structured
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  "workplace_type": "on_site",
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://ticketmanager.applytojob.com/apply/jobs/details/TfCyIdaSEp?&",
    "heading": "Software Support Engineer",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://ticketmanager.applytojob.com/apply/TfCyIdaSEp/Software-Support-Engineer",
    "description_html": "<p lang=\"en-us\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Live events are fun. </span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. </span></span><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.</span></span><br><br><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Why Work at TicketManager</span></b></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.</span></span><br><br><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">The Role</span></b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We are looking for a motivated full-stack developer to join our team as a Software Support Engineer. The position offers a lot of opportunity to learn and grow as a developer.  As a Software Support Engineer, you’ll be a key member of our Technology team, contributing cross-departmentally to create web pages that fuse compelling design and current technologies. The ideal candidate will be able to hit the ground running, possess a strong curiosity and desire to ideate and explore new features to improve experiences. You’ll participate in discussions about product ideation, proof-of-concepts, and give feedback on ideas. </span></span></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>*This role is In-Office in Calabasas, CA Monday-Friday* </strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Responsibilities: </strong></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Develop and maintain web-based application on AWS, using Node.js, PHP, and Java </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">REST API development on our External and Internal APIs </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond to requests and questions about how our application works, including verification and debugging for features and functionality. </span></span></li><li lang=\"en-us\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work through the entire web application development life cycle right from requirements to delivery and post launch support </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keep abreast of new trends and best practices in web development </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Need to work in office; be available during regular hours as well as off-hours availability depending on project needs </span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Desired Skills & Experience:  </strong></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">3+ years of frontend and backend application development experience</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">In depth knowledge of Node.js</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Advanced experience with MySQL or similar relational databases</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Hands-on experience with SQL schema design, and Design Patterns desirable</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Hands-on experience using Git, Github, or other similar source code version control systems</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with AWS, GCP, or Azure</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience using GenAI tools such as Cursor, Copilot for coding and writing test code.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">An understanding of JavaScript fundamentals including DOM manipulation</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preferred knowledge of the following:</span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Angular</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Elasticsearch/OpenSearch</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Single-page Application patterns and techniques</span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with one of the following is a plus, but not required:</span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Object-oriented PHP with Symfony or similar PHP Frameworks</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Salesforce(.com) Development, Java</span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Creative and efficient problem solver</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences</span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>TicketManager Highlights: </strong></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Location: Calabasas, CA</span></b></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Compensation: </span></b></span>$80,000 - $115,000 base salary <span style=\"line-height:107%;\"><span style=\"line-height:107%;\">& Bonus Eligibility </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\"><strong>Reports to:</strong> CTO</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Work</span></b><span style=\"line-height:107%;\"> <b>Expectations</b>: Role is In-Office, Monday-Friday </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Retirement: </span></b><span style=\"line-height:107%;\">401(k) Company Match</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Health Benefits</span></b><span style=\"line-height:107%;\">: Medical, Dental, Vision & Chiropractic</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Time Off: </span></b><span style=\"line-height:107%;\">Unlimited PTO</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Interview Process: </span></b><span style=\"line-height:107%;\">Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Events: </span></b><span style=\"line-height:107%;\">Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering</span> </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Perks: </span></b><span style=\"line-height:107%;\">Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Recognition: </span></b><span style=\"line-height:107%;\">Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">4.5 out of 5 Glassdoor rating</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Used by over 4,000 globally known companies including ~15% of the Fortune 500</span></span></span></span></li></ul><p></p>",
    "description_text": "Live events are fun.\n Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact.\n Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.\n Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.\n TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.\n We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.\n Why Work at TicketManager\n At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.\n If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.\n The Role\n We are looking for a motivated full-stack developer to join our team as a Software Support Engineer. The position offers a lot of opportunity to learn and grow as a developer.  As a Software Support Engineer, you’ll be a key member of our Technology team, contributing cross-departmentally to create web pages that fuse compelling design and current technologies. The ideal candidate will be able to hit the ground running, possess a strong curiosity and desire to ideate and explore new features to improve experiences. You’ll participate in discussions about product ideation, proof-of-concepts, and give feedback on ideas.\n *This role is In-Office in Calabasas, CA Monday-Friday*\n Responsibilities:\n Develop and maintain web-based application on AWS, using Node.js, PHP, and Java\n REST API development on our External and Internal APIs\n Respond to requests and questions about how our application works, including verification and debugging for features and functionality.\n Work through the entire web application development life cycle right from requirements to delivery and post launch support\n Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns\n Keep abreast of new trends and best practices in web development\n Need to work in office; be available during regular hours as well as off-hours availability depending on project needs\n Desired Skills & Experience:\n Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred\n 3+ years of frontend and backend application development experience\n In depth knowledge of Node.js\n Advanced experience with MySQL or similar relational databases\n Hands-on experience with SQL schema design, and Design Patterns desirable\n Hands-on experience using Git, Github, or other similar source code version control systems\n Experience with AWS, GCP, or Azure\n Experience using GenAI tools such as Cursor, Copilot for coding and writing test code.\n An understanding of JavaScript fundamentals including DOM manipulation\n Preferred knowledge of the following: Angular\n Elasticsearch/OpenSearch\n Single-page Application patterns and techniques\n Experience with one of the following is a plus, but not required: Object-oriented PHP with Symfony or similar PHP Frameworks\n Salesforce(.com) Development, Java\n Creative and efficient problem solver\n Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences\n TicketManager Highlights:\n Location: Calabasas, CA\n Compensation: $80,000 - $115,000 base salary  & Bonus Eligibility\n Reports to: CTO\n Work Expectations : Role is In-Office, Monday-Friday\n Retirement: 401(k) Company Match\n Health Benefits : Medical, Dental, Vision & Chiropractic\n Time Off: Unlimited PTO\n Interview Process: Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.\n Events: Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering\n Perks: Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.\n Recognition: Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal\n 4.5 out of 5 Glassdoor rating\n Used by over 4,000 globally known companies including ~15% of the Fortune 500",
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      "description": "<p lang=\"en-us\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Live events are fun. </span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Concerts, sporting events, and festivals create memorable lifelong experiences with clients, prospects, partners, friends, and family—and they drive real business impact. </span></span><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Companies spend more than $600 billion each year on client entertainment. TicketManager is the enterprise platform they trust to source, manage, track, and report on live event tickets and hospitality—while maintaining compliance, control, and visibility across the organization.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Built at the intersection of live events, technology, and enterprise operations, TicketManager makes client entertainment easy and measurable. Our industry-leading software supports everything from invitations and event execution to post-event reporting, helping companies clearly prove ROI and strengthen relationships through unforgettable experiences.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">TicketManager is trusted by thousands of global brands, including Anheuser-Busch, Verizon, American Express, Nike, and Visa, as well as Fortune 500 companies, professional sports leagues, and major organizations such as the NBA, NFL, NCAA, and NASCAR.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">We’re also proud to partner with some of the most iconic teams and venues in sports and entertainment, including the New York Jets, Philadelphia Eagles and Phillies, Capital One Arena, Texas Rangers, LAFC, and Seattle Seahawks, along with more than 50 professional and collegiate teams, franchises, universities, and technology providers.</span></span><br><br><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Why Work at TicketManager</span></b></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">At TicketManager, you’ll help build technology that brings people together through live experiences—while solving complex, real-world problems for the world’s best companies. We’re a fast-growing, profitable company that values ownership, collaboration, and excellence, and we’re building a team that’s passionate about making work impactful and fun.</span></span><br><br><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">If you’re excited about live events, cutting-edge technology, and doing work that truly matters, you’ll feel right at home here.</span></span><br><br><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">The Role</span></b></span></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">We are looking for a motivated full-stack developer to join our team as a Software Support Engineer. The position offers a lot of opportunity to learn and grow as a developer.  As a Software Support Engineer, you’ll be a key member of our Technology team, contributing cross-departmentally to create web pages that fuse compelling design and current technologies. The ideal candidate will be able to hit the ground running, possess a strong curiosity and desire to ideate and explore new features to improve experiences. You’ll participate in discussions about product ideation, proof-of-concepts, and give feedback on ideas. </span></span></p><p style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>*This role is In-Office in Calabasas, CA Monday-Friday* </strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Responsibilities: </strong></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Develop and maintain web-based application on AWS, using Node.js, PHP, and Java </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">REST API development on our External and Internal APIs </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Respond to requests and questions about how our application works, including verification and debugging for features and functionality. </span></span></li><li lang=\"en-us\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Work through the entire web application development life cycle right from requirements to delivery and post launch support </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Tackle a wide variety of coding problems throughout the stack, including learning new languages and design patterns </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Keep abreast of new trends and best practices in web development </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Need to work in office; be available during regular hours as well as off-hours availability depending on project needs </span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Desired Skills & Experience:  </strong></span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor's Degree Required, MS in Computer Science Engineering, MIS or relevant field is preferred</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">3+ years of frontend and backend application development experience</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">In depth knowledge of Node.js</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Advanced experience with MySQL or similar relational databases</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Hands-on experience with SQL schema design, and Design Patterns desirable</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Hands-on experience using Git, Github, or other similar source code version control systems</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with AWS, GCP, or Azure</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience using GenAI tools such as Cursor, Copilot for coding and writing test code.</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">An understanding of JavaScript fundamentals including DOM manipulation</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preferred knowledge of the following:</span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Angular</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Elasticsearch/OpenSearch</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Single-page Application patterns and techniques</span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience with one of the following is a plus, but not required:</span></span><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Object-oriented PHP with Symfony or similar PHP Frameworks</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Salesforce(.com) Development, Java</span></span></li></ul></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Creative and efficient problem solver</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Excellent interpersonal, organizational, verbal, and written communication skills with the ability to explain complex technical topics to management and non-technical audiences</span></span></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>TicketManager Highlights: </strong></span></span></p><ul><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Location: Calabasas, CA</span></b></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Compensation: </span></b></span>$80,000 - $115,000 base salary <span style=\"line-height:107%;\"><span style=\"line-height:107%;\">& Bonus Eligibility </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\"><strong>Reports to:</strong> CTO</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Work</span></b><span style=\"line-height:107%;\"> <b>Expectations</b>: Role is In-Office, Monday-Friday </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Retirement: </span></b><span style=\"line-height:107%;\">401(k) Company Match</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Health Benefits</span></b><span style=\"line-height:107%;\">: Medical, Dental, Vision & Chiropractic</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Time Off: </span></b><span style=\"line-height:107%;\">Unlimited PTO</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Interview Process: </span></b><span style=\"line-height:107%;\">Multistage interview process with senior leaders across TicketManager to ensure strong alignment on role scope and expectations.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Events: </span></b><span style=\"line-height:107%;\">Quarterly live event credits (we practice what we preach!), monthly happy hours, and volunteering</span> </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Perks: </span></b><span style=\"line-height:107%;\">Fun, collaborative, in-office culture at our HQ with catered lunches and big company perks with the autonomy of a high-growth startup.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><b><span style=\"line-height:107%;\">Recognition: </span></b><span style=\"line-height:107%;\">Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row. Recognized as one of the Best Places to Work by Inc. Magazine, The LA Business Journal, and Sports Business Journal </span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">4.5 out of 5 Glassdoor rating</span></span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:107%;\"><span style=\"line-height:107%;\">Used by over 4,000 globally known companies including ~15% of the Fortune 500</span></span></span></span></li></ul><p></p>",
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      "employmentType": "FULL_TIME",
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        "name": "TicketManager",
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