Customer Service Associate

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    "city": "Waycross",
    "region": "GA",
    "country": "United States",
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    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/3274904/Friendly-Express/Customer-Service-Associate",
    "job_type": "Full-time, Part-time",
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    "html_title": "Friendly Express - Customer Service Associate",
    "description_html": "<p><strong>Job Title: Customer Service Associate</strong></p><p><strong>Department: Store Operations</strong></p><p><br></p><p><strong>Job Summary:</strong> The Customer Service Associate works to support the success and profitability of the store. They hold a</p><p>crucial role because they create the first and last impression with customers in their store every day. The Customer</p><p>Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks</p><p>including food preparation, cash register duties, customer service, cleaning and all other related functions. The</p><p>Customer Service Associate ensures an exceptional customer experience by providing world class customer service and</p><p>fosters a cohesive, collaborative, team-oriented relationship with all team members.</p><p><br></p><p><strong>Essential Functions:</strong></p><p>-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable</p><p>shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in</p><p>a timely and efficient manner. Engage each customer genuinely and thank them for their business.</p><p>-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all</p><p>cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions</p><p>including gas/fuel, retail sales, and food service items.</p><p>-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other</p><p>age restricted products.</p><p>-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee</p><p>and beverages are available at all times.</p><p>-Follow Friendly Express uniform, appearance, and dress code policies.</p><p>-Adhere to the execution of established safety and security policies and procedures</p><p>-Ensure the proper execution of all assigned store level marketing programs.</p><p>-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.</p><p>-Maintain a clean customer-ready store inside and outside.</p><p>-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning</p><p>restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)</p><p>-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure</p><p>freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.</p><p>-Keep store looking neat and attractive.</p><p>-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report</p><p>all theft and any suspected shoplifting.</p><p>-Check in external and internal vendors according to standards and procedures.</p><p>-Follow all company policies, procedures, and quality standards.</p><p>-Assume other duties and responsibilities as assigned to accommodate store operational needs.</p><p>-Represent the Friendly Express brand by exemplifying Friendly Express core values.</p><p><br></p>",
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      "datePosted": "2026-04-28T20:29:08-05:00",
      "description": "<p>Description</p><p><strong>Job Title: Customer Service Associate</strong></p><p><strong>Department: Store Operations</strong></p><p><br/></p><p><strong>Job Summary:</strong> The Customer Service Associate works to support the success and profitability of the store. They hold a</p><p>crucial role because they create the first and last impression with customers in their store every day. The Customer</p><p>Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks</p><p>including food preparation, cash register duties, customer service, cleaning and all other related functions. The</p><p>Customer Service Associate ensures an exceptional customer experience by providing world class customer service and</p><p>fosters a cohesive, collaborative, team-oriented relationship with all team members.</p><p><br/></p><p><strong>Essential Functions:</strong></p><p>-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable</p><p>shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in</p><p>a timely and efficient manner. Engage each customer genuinely and thank them for their business.</p><p>-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all</p><p>cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions</p><p>including gas/fuel, retail sales, and food service items.</p><p>-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other</p><p>age restricted products.</p><p>-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee</p><p>and beverages are available at all times.</p><p>-Follow Friendly Express uniform, appearance, and dress code policies.</p><p>-Adhere to the execution of established safety and security policies and procedures</p><p>-Ensure the proper execution of all assigned store level marketing programs.</p><p>-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.</p><p>-Maintain a clean customer-ready store inside and outside.</p><p>-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning</p><p>restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)</p><p>-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure</p><p>freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.</p><p>-Keep store looking neat and attractive.</p><p>-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report</p><p>all theft and any suspected shoplifting.</p><p>-Check in external and internal vendors according to standards and procedures.</p><p>-Follow all company policies, procedures, and quality standards.</p><p>-Assume other duties and responsibilities as assigned to accommodate store operational needs.</p><p>-Represent the Friendly Express brand by exemplifying Friendly Express core values.</p><p><br/></p><p>Requirements</p><p>-Must be at least 18 years of age to be considered for this position.</p><p>-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to</p><p>50 pounds.</p><p>-Basic language and mathematical skills.</p><p>-Ability to read and comprehend simple instructions, short correspondence, and memos.</p><p>-Willingness to work weekends, nights, and holidays as scheduled.</p><p>-Must be able to reliably report to work on time, as scheduled.</p>",
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          "postalCode": "31501",
          "addressRegion": "GA",
          "streetAddress": "1720 Memorial Drive",
          "addressCountry": "US",
          "addressLocality": "Waycross"
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        "name": "Friendly Express Inc.",
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    "requirements_html": "<p>-Must be at least 18 years of age to be considered for this position.</p><p>-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to</p><p>50 pounds.</p><p>-Basic language and mathematical skills.</p><p>-Ability to read and comprehend simple instructions, short correspondence, and memos.</p><p>-Willingness to work weekends, nights, and holidays as scheduled.</p><p>-Must be able to reliably report to work on time, as scheduled.</p>",
    "requirements_text": "-Must be at least 18 years of age to be considered for this position.\n -Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to\n 50 pounds.\n -Basic language and mathematical skills.\n -Ability to read and comprehend simple instructions, short correspondence, and memos.\n -Willingness to work weekends, nights, and holidays as scheduled.\n -Must be able to reliably report to work on time, as scheduled."
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    "JobTitle": "Customer Service Associate",
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      "Zip": "31501",
      "City": "Waycross",
      "Name": "FRIENDLY EXPRESS 50",
      "Metro": "Waycross",
      "State": "GA",
      "County": "Ware",
      "Address": "1720 Memorial Drive",
      "Country": "USA",
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    "PublishedDate": "2026-04-28T15:29:27-05:00",
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