Patient Service Representative

{
  "content_hash": "f986c1a101ccc55feb772a1aff105a9f817e2b41379f50a61301f6016d0d93a9",
  "source_hash": "4fb48f557620da3abaf29be6a88aab4e80ec63b6f6d914305b12a1c37c876a88",
  "last_changed_at": "2026-06-18T13:55:58.170Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Cole Neuroscience Center at Northshore",
    "city": "Knoxville",
    "region": "TN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T13:55:58.125Z",
  "launch_scope": {
    "reason": "paylocity_production_catalog",
    "included": true,
    "location": {
      "raw": "Cole Neuroscience Center at Northshore",
      "city": "Knoxville",
      "region": "TN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://recruiting.paylocity.com/recruiting/jobs/Details/3925081/University-Physicians-Association/Patient-Service-Representative",
    "job_type": "Full-time",
    "pageData": {
      "jobTitle": "Patient Service Representative",
      "moduleName": "University Physicians' Association",
      "showSocialWidget": true
    },
    "apply_path": "/Recruiting/jobs/Apply/3925081",
    "html_title": "University Physicians' Association - Patient Service Representative",
    "description_html": "<p><strong>Join Our Team at Cole Neuroscience Center at Northshore!</strong></p><p>We are excited to welcome qualified candidates to apply for a <strong>Patient Service Representative</strong> position at <strong>The Cole Center at Northshore</strong>. If you thrive in a fast-paced environment, enjoy helping others, and value being part of a team that puts patients first, this could be the perfect opportunity for you!</p><p><br></p><p>In this role, you will play an essential part in creating a positive, seamless experience for our patients. You’ll work closely with our physicians and clinical staff while supporting the day-to-day operations of a busy medical practice. We’re looking for someone who is detail-oriented, dependable, and comfortable working with deadlines. Experience with scheduling surgeries, providing instructions, and processing orders is a strong plus.</p><p><br></p><h3><strong>Key Responsibilities:</strong></h3><ul><li>Warmly greet patients and provide excellent customer service</li><li>Guide patients through necessary electronic health record and billing forms</li><li>Maintain accurate patient demographics and insurance information</li><li>Verify insurance eligibility and collect co-pays</li><li>Support efficient patient flow from check-in to check-out</li><li>Answer general patient inquiries about registration or billing</li><li>Direct medical-related questions to appropriate clinical staff</li><li>Schedule patient appointments with the correct provider</li><li>Scan and upload documents into the electronic health record</li><li>Perform other administrative duties as needed</li></ul><p>This position offers the opportunity to make a meaningful impact each day while growing your skills in a supportive and collaborative environment.</p><p><br></p><p><strong>A full benefits package is available.</strong></p>",
    "jsonld_jobposting": {
      "@type": "JobPosting",
      "title": "Patient Service Representative",
      "@context": "https://schema.org",
      "datePosted": "2026-05-29T16:40:53-05:00",
      "description": "<p>Description</p><p><strong>Join Our Team at Cole Neuroscience Center at Northshore!</strong></p><p>We are excited to welcome qualified candidates to apply for a <strong>Patient Service Representative</strong> position at <strong>The Cole Center at Northshore</strong>. If you thrive in a fast-paced environment, enjoy helping others, and value being part of a team that puts patients first, this could be the perfect opportunity for you!</p><p><br/></p><p>In this role, you will play an essential part in creating a positive, seamless experience for our patients. You’ll work closely with our physicians and clinical staff while supporting the day-to-day operations of a busy medical practice. We’re looking for someone who is detail-oriented, dependable, and comfortable working with deadlines. Experience with scheduling surgeries, providing instructions, and processing orders is a strong plus.</p><p><br/></p><h3><strong>Key Responsibilities:</strong></h3><ul><li>Warmly greet patients and provide excellent customer service</li><li>Guide patients through necessary electronic health record and billing forms</li><li>Maintain accurate patient demographics and insurance information</li><li>Verify insurance eligibility and collect co-pays</li><li>Support efficient patient flow from check-in to check-out</li><li>Answer general patient inquiries about registration or billing</li><li>Direct medical-related questions to appropriate clinical staff</li><li>Schedule patient appointments with the correct provider</li><li>Scan and upload documents into the electronic health record</li><li>Perform other administrative duties as needed</li></ul><p>This position offers the opportunity to make a meaningful impact each day while growing your skills in a supportive and collaborative environment.</p><p><br/></p><p><strong>A full benefits package is available.</strong></p><p>Requirements</p><ul><li><strong>6 months to 1 year of experience</strong> in a medical office setting required; additional medical experience strongly preferred.</li><li>Demonstrated strengths in <strong>communication</strong>, <strong>attention to detail</strong>, <strong>time management</strong>, and <strong>organizational skills</strong>, all of which are essential for success in this role.</li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "37922",
          "addressRegion": "TN",
          "streetAddress": "1975 Town Center Blvd",
          "addressCountry": "US",
          "addressLocality": "Knoxville"
        }
      },
      "hiringOrganization": {
        "logo": "https://recruiting.paylocity.com/recruiting/jobs/GetLogoFile?moduleId=13148",
        "name": " University Physicians' Association",
        "@type": "Organization"
      }
    },
    "requirements_html": "<ul><li><strong>6 months to 1 year of experience</strong> in a medical office setting required; additional medical experience strongly preferred.</li><li>Demonstrated strengths in <strong>communication</strong>, <strong>attention to detail</strong>, <strong>time management</strong>, and <strong>organizational skills</strong>, all of which are essential for success in this role.</li></ul>",
    "requirements_text": "6 months to 1 year of experience in a medical office setting required; additional medical experience strongly preferred.\n Demonstrated strengths in communication , attention to detail , time management , and organizational skills , all of which are essential for success in this role."
  },
  "list_job": {
    "JobId": 3925081,
    "IsRemote": false,
    "JobTitle": "Patient Service Representative",
    "IsInternal": false,
    "Description": "",
    "JobLocation": {
      "Zip": "37922",
      "City": "Knoxville",
      "Name": "Cole Neuroscience Center at Northshore",
      "Metro": null,
      "State": "TN",
      "County": null,
      "Address": "1975 Town Center Blvd",
      "Country": "USA",
      "Address2": "Suite 203",
      "ModuleId": 13148,
      "LocationId": 3849944,
      "SmartyAddressId": "34c04b83-feb1-40b1-bc0d-97f978184b4a"
    },
    "LocationName": "Cole Neuroscience Center at Northshore",
    "PublishedDate": "2026-06-17T08:56:35-05:00",
    "HiringDepartment": "The Cole Center at Northshore",
    "IndeedRemoteType": 2,
    "ShouldDisplayLocation": true
  },
  "detail_errors": []
}