Valet Parking Clerk (Full-Time; Day Shift)

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    "ExternalDescriptionStr": "<p><i><strong>Harrah's Cherokee Casino Resort Position Description</strong></i></p><p>&nbsp;</p><p><span style=\"text-transform:uppercase;\"><strong>Position title:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp;</span>Valet Parking Clerk</p><p><span style=\"text-transform:uppercase;\"><strong>DIVISION:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></span><span>Hotel</span></p><p><span style=\"text-transform:uppercase;\"><strong>Department:</strong></span><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span>Parking/Valet</p><p><span style=\"text-transform:uppercase;\"><strong>Grade/FLSA STATUS:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</strong>H8</span> - Non-Exempt</p><p><strong>BADGE TYPE/COLOR:</strong><span><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;</strong></span>Key--Blue</p><p><span style=\"text-transform:uppercase;\"><strong>rEPORTS tO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</span>Supervisor, Transportation</p><p><strong>SUPERVISES:</strong><span>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span>NA</p><p>&nbsp;</p><p><strong>JOB SUMMARY:</strong></p><p>Process Valet payment transactions, queue vehicles for delivery, and file key packs and tickets systematically to ensure that the highest level of guest service is achieved and maintained.</p><p><strong>JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul style=\"padding-left:24px;\"><li><p style=\"tab-stops:list .25in;\">Process payment transactions utilizing an electronic cash register system</p></li><li><p style=\"tab-stops:list .25in;\">Operate retrieval indication system, and queue vehicles for delivery in an organized manner</p></li><li><p style=\"tab-stops:list .25in;\">Scan parking tickets for date and time measurement recording</p></li><li><p style=\"tab-stops:list .25in;\">Receive key packs and parking tickets from Valet parkers</p></li><li><p style=\"tab-stops:list .25in;\">Ensure parking tickets properly reflect the location of all vehicles parked</p></li><li><p style=\"tab-stops:list .25in;\">Process rental of scooters and check-in and check-out of wheelchairs with all paperwork</p></li><li><p class=\"DefaultText\" style=\"tab-stops:list .25in left 22.5pt;text-autospace:none;\">Demonstrate high levels of service skills on a consistent basis</p></li><li><p style=\"tab-stops:list .25in;\">Delight our guests with outstanding service</p></li><li><p style=\"tab-stops:list .25in;\">Ensure parking tickets have been completed correctly by Valet parkers prior to filing</p></li><li><p style=\"tab-stops:list .25in;\">Enter ticket and parker data into the computerized valet parking system</p></li><li><p style=\"tab-stops:list .25in;\">Maintain records of total cars parked and delivered by each Valet parker</p></li><li><p style=\"tab-stops:list .25in;\">Ensure that guest problems are handled in an effective and courteous manner</p></li><li><p style=\"tab-stops:list .25in;\">Ensure that appropriate service recovery measures are followed through to ensure guest satisfaction with our services and Team Members</p></li><li><p style=\"tab-stops:list .25in;\">Park and fully secure vehicles in approved lots or spaces when needed</p></li><li><p style=\"tab-stops:list .25in;\">Flexible and receptive to change in work environment and procedure</p></li><li><p style=\"tab-stops:list .25in;\">Participate in departmental and property-wide discussions, meetings, and service initiatives</p></li><li><p style=\"tab-stops:list .25in;\">Adhere to regulatory, departmental, and company policies/procedures in an ethical manner</p></li><li><p class=\"DefaultText\" style=\"tab-stops:.25in;\">Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values&nbsp; &nbsp;</p></li></ul><p>&nbsp;</p><p><strong>MINIMUM QUALIFICATIONS:</strong></p><ul style=\"padding-left:24px;\"><li><p style=\"tab-stops:list .25in;\">A high school diploma or GED is required</p></li><li><p style=\"tab-stops:list .25in;\">Six months of money handling and electronic cash register experience is required</p></li><li><p style=\"layout-grid-mode:char;tab-stops:list .25in;\">A valid driver’s license is required with no more than one (1) DUI conviction or three or more moving violations, three or more traffic citation convictions in the past 3 years (from date of conviction), or conviction for suspension or conviction for at-fault accident within the last 3 years required</p></li><li><p style=\"tab-stops:list .25in;\">Six months of computer experience is preferred</p></li><li><p style=\"tab-stops:list .25in;\">Six months of data entry experience is preferred</p></li><li><p style=\"tab-stops:list .25in;\">Six months of experience with bar-code scanning equipment is preferred</p></li><li><p style=\"tab-stops:list .25in;\">Six months of valet or transportation experience is preferred</p></li><li><p style=\"tab-stops:list .25in;\"><strong>Must demonstrate the following essential knowledge and skills:</strong></p></li><li><p style=\"tab-stops:list .5in;\">Excellent oral and written communication skills</p></li><li><p style=\"tab-stops:list .5in;\">Excellent interpersonal skills</p></li><li><p style=\"tab-stops:list .5in;\">Ability to handle multiple priorities in a fast-paced environment</p></li><li><p style=\"tab-stops:list .5in;\">Ability to work independently</p></li><li><p class=\"DefaultText\" style=\"tab-stops:list .25in;text-autospace:none;\">Neat, professional appearance with excellent personal hygiene</p></li><li><p style=\"tab-stops:list .25in;\">Ability to excel in a self-directed environment</p></li><li><p style=\"tab-stops:list .5in;\">Documented teamwork behaviors and attitudes</p></li></ul><p>&nbsp;</p><p><strong>PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:</strong></p><ul style=\"padding-left:24px;\"><li><p style=\"tab-stops:list .25in;\">Must be able to stoop, bend, reach, kneel, twist and grip items</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to stand for long periods of time</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to maneuver to all areas of the casino and surrounding property</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to respond to visual and aural cues</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to read, write, speak, and understand English</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to have exposure to outdoor weather situations</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smoke</p></li><li><p style=\"tab-stops:list .25in;\">Must be able to work a flexible schedule, including weekends, evenings, and holidays</p></li></ul><p>&nbsp;</p><p class=\"DefaultText\"><span style=\"font-size:8.0pt;\">This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.&nbsp; Harrah’s Cherokee Casino Resort reserves the right to change the above job description whenever necessary. &nbsp;&nbsp; &nbsp; &nbsp;&nbsp;&nbsp; 6.13.25</span></p>",
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