Technical Support Specialist

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  "last_changed_at": "2026-06-06T20:02:53.222Z",
  "active_status": "deleted"
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{
  "language": "en",
  "location": {
    "raw": "Independence Campus, NES Independence Campus, Independence, OH, United States",
    "city": "Independence",
    "region": "OH",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
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  "inferred_at": "2026-06-04T12:20:53.399Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
    "location": {
      "raw": "Independence Campus, NES Independence Campus, Independence, OH, United States",
      "city": "Independence",
      "region": "OH",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
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{
  "Id": "d151bf97-2ed4-4f6e-9c37-7c17683008cf",
  "Title": "Technical Support Specialist",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "8a3ea434-96c8-511a-8182-e2253533034d",
      "Address": {
        "City": "Independence",
        "Line1": "5005 Rockside Road",
        "Line2": null,
        "State": {
          "Code": "OH",
          "Name": "Ohio"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "44131"
      },
      "Coordinates": {
        "Latitude": 41.39705786714839,
        "Longitude": -81.65437408886478
      },
      "DisplayName": false,
      "LocalizedName": "NES Independence Campus",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Independence Campus"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-27T19:26:12.553Z",
  "JobCategoryName": "NES",
  "JobLocationType": 1,
  "OpportunityType": 0,
  "BriefDescription": "The Technical Support Specialist is a customer-facing position that requires both wide ranging technical support skills and a commitment providing excellent customer service. This role serves as a first-touch response and support for all end users.  The technical support specialist provides training to end users, performs diagnosis, troubleshooting, and break-fix support for all desktop platforms. The incumbent oversees setup, configuration, and roll-out of equipment for new users, as well as provides upgrade services and relocation and configuration moves for existing users.  Additionally, the technical support specialist recommends, researches, and implements new hardware and software solutions for end users. Detailed communication to management and engineering staff is required.",
  "MatchedLocations": [],
  "RequisitionNumber": "TECHN008762"
}