Switchboard Operator

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    "city": "Lake Oswego",
    "region": "OR",
    "country": "United States",
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    "url": "https://careers-cbps.icims.com/jobs/21183/switchboard-operator/job",
    "@type": "JobPosting",
    "title": "Switchboard Operator",
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    "datePosted": "2026-06-10T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Switchboard Operator handles a high volume of callers for an assigned site, answering the line and connecting the caller to the correct person or department. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Answer all the calls that come through to the main line of the company, and ensure that all the calls are routed to the appropriate department or person</li>\n <li>Listen to the caller’s request and either solve the query or direct the call to the concerned department</li>\n <li>Must know which staff are in which department and who is in charge of what function</li>\n <li>Must maintain up-to-date information of the current happenings in the company</li>\n <li>Update and maintain pertinent business information via computer or department files</li>\n <li>Other duties may involve greeting visitors, making them comfortable, receiving the mail of the organization, handling some business communication, arranging meetings with clients and other workplace communication</li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li> High school diploma or the equivalent</li>\n <li>1 year of experience</li>\n <li>Proficient in Microsoft Word and Excel</li>\n <li>Excellent customer service skills, professional attitude & appearance</li>\n <li>Good written and oral communication skills</li>\n <li>Strong organizational, record keeping & time management skills</li>\n <li>Ability to type 35 wpm</li>\n <li>Availability to work overtime/varied hours when required </li>\n</ul>\n<p> </p>\n<p><strong>PHYSICAL DEMANDS </strong></p>\n<p>Intermittent physical activity including bending, reaching and prolonged periods of sitting or standing</p>\n<p> </p>\n<p><strong>What We Offer:</strong></p>\n<p>Competitive pay & benefits!</p>\n<p>Comprehensive training and development programs that prepare employees to advance from within.</p>\n<p>A company focused on creating a positive work and client environment.</p>\n<p>Employee discounts on entertainment, products, and services nationwide!</p>\n<p> </p>\n<p><strong><em>Come Join Our Team!</em></strong></p>",
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        "address": {
          "@type": "PostalAddress",
          "postalCode": "97035",
          "addressRegion": "OR",
          "streetAddress": "5 Centerpointe Dr",
          "addressCountry": "US",
          "addressLocality": "Lake Oswego",
          "postOfficeBoxNumber": "UNAVAILABLE"
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    "validThrough": "2027-06-10T04:00:00.000Z",
    "employmentType": "OTHER",
    "hiringOrganization": {
      "name": "Canon Business Process Services, Inc.",
      "@type": "Organization",
      "sameAs": "www.cbps.canon.com"
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    "occupationalCategory": "Administrative/Clerical"
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