Engineer/ Senior Engineer - Lifecycle Services

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    "ShortDescriptionStr": "Serve as a Field Service Engineer / Senior Engineer and Lifecycle Project Services expert, supporting Distributed Control Systems (DCS) with a focus on Emerson’s DeltaV platform. This role involves delivering small expansions, ad-hoc enhancements, batch add-ons, and logic/graphics development, along with cybersecurity solution implementation, upgrade project support, and regional lifecycle service delivery (North Region and other regions as needed). You will play a critical role in sustaining system performance, enhancing reliability, and contributing to business growth through customer engagement and service excellence.",
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    "ExternalDescriptionStr": "<div class=\"paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\"><strong>In This Role, Your Responsibilities Will Be:</strong></div><ul><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Execute small expansion projects, ad-hoc changes, batch enhancements, and logic/graphics development under Lifecycle Services.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Support DeltaV upgrade projects, including Site Acceptance Testing (SAT) and project-to-service handover in line with standard checklists.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Implement cybersecurity solutions and support customer workshops and programs such as Business Consulting Assessments (BCA) and Software Evaluation Services (SES).</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Deliver lifecycle service offerings including Annual Maintenance Contracts (AMC), Preventive and Warranty AMCs, and scheduled service packages (ST100, ST200), along with chargeable service visits as required.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Provide technical support for Guardian / Essential Support customers across DeltaV Batch, DeltaV Safety Instrumented Systems (SIS), Charms I/O, Virtual I/O Modules (VIM), third-party integrations, and system maintenance.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Drive customer engagement, generate service reports, and contribute to lifecycle service lead generation, supporting regional revenue growth targets.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Align all service delivery with Standard Method of Operation (SMO) guidelines and support continuous improvement initiatives.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Build expertise through professional certifications in cybersecurity, virtualization, DeltaV SIS, and DeltaV Live.</li></ul><div class=\"paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\"><strong>Who You Are:</strong><br>You build strong customer relationships and deliver solutions focused on their needs. You collaborate effectively with diverse teams to achieve shared goals while also working independently with accountability. You communicate clearly and confidently across technical and non-technical stakeholders. You actively learn, adapt, and apply new knowledge to improve processes, enhance performance, and deliver meaningful results.</div><div class=\"paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\"><strong>For This Role, You Will Need:</strong></div><ul><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Foundational knowledge of Distributed Control Systems (DCS).</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Ability to work effectively both independently and within a collaborative team environment.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Strong problem-solving and analytical thinking skills.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Effective communication and customer interaction skills.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Bachelor’s degree in Instrumentation, Electronics &amp; Communication, Electrical Engineering, or a related field (or equivalent practical experience).</li></ul><div class=\"paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\"><strong>Preferred Qualifications That Set You Apart:</strong></div><ul><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Experience in Pharma, Chemical, or Refinery industries.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Knowledge of DeltaV systems, batch control, safety systems (SIS), and industrial communication protocols such as Profibus and Foundation Fieldbus.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Familiarity with industrial networking, cybersecurity practices, Asset Management Systems (AMS), and virtualization environments.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Experience handling Charms I/O, third-party integrations, and system diagnostics.</li><li class=\"___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf\">Exposure to lifecycle services, service contracts, or customer-facing engineering roles.</li></ul><div class=\"paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol\"><strong>Our Culture and Commitment To You:</strong><br>At Emerson, we foster a workplace where every individual is valued, respected, and empowered to grow. 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