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Customer Service Representative

A71B3E8ED1FD96A18576C3C96DFEDF8A · Stuart, FL 34997; 3353 Gran Park Way, Stuart, FL, 34997, USA · Active · Paycom ATS

Job facts

FieldValue
CompanyA71B3E8ED1FD96A18576C3C96DFEDF8A
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationStuart, FL, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-17 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyA71B3E8ED1FD96A18576C3C96DFEDF8A
Source636cd884-8399-4a1b-aa4d-d320ed190c56
ATS providerPaycom ATS

Description

Description Job Title: Customer Service Representative Location: Stuart, FL Job Summary: Perform out-bound and/or in-bound telephone selling and marketing calls. Represent the company to its customers in a professional manner, and is knowledgeable about the company's products and services, and can intelligently deal with most customer situations. Also, will take orders by phone/fax and enter the orders into the computer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform telephone selling presentations as trained. Interface with customers and prospects and sell products based on needs established with customer. Able to have free-flowing discussions with customers, dealers and prospects. Master product knowledge and is able to apply it to customer's questions and specific needs. Use knowledge about product and it's applications to up-sell current customers and sell new customers. Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Complete order documentation with careful attention to detail and accuracy and maintains and follow up-to-date policy & procedures manuals. Take ownership of customer order/information request, and follows it through by: Routing order to departments for filling and, when necessary, following-up on orders to ensure delivery by specified dates. Confer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments. Refer appropriate order requests to engineering department for design and drafting needs. Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Handling customer complaints regarding product or service, or when necessary and appropriate, referring such complaints to designated departments for investigation and follow-through. Enter necessary information into system, and follow up on Returned Merchandise requests. Assist in covering regional trade shows when assigned. Maintain and promote a positive team atmosphere. Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED);and one year experience in retail and phone sales or equivalent is preferred. Must also possess computer experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Must be detail orientated and ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate. SAFETY Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained. QUALITY Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement. Other Duties as Assigned: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.

Full job record

Job ID3daca52a9151b4eaf0e2dfdcaffa1ae05c445248
Org ID853f15ce-3834-4c48-95f6-fa1f8f173664
Source ID636cd884-8399-4a1b-aa4d-d320ed190c56
Board ID636cd884-8399-4a1b-aa4d-d320ed190c56
Providerpaycom
Provider Job Key157252
TitleCustomer Service Representative
Normalized Title
Statusactive
Activeyes
Location TextStuart, FL 34997; 3353 Gran Park Way, Stuart, FL, 34997, USA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityStuart
Salary RawDescription Job Title: Customer Service Representative Location: Stuart, FL Job Summary: Perform out-bound and/or in-bound telephone selling and marketing calls. Represent the company to its customers in a professional manner, and is knowledgeable about the company's products and services, and can intelligently deal with most customer situations. Also, will take orders by phone/fax and enter the orders into the computer. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Perform telephone selling presentations as trained. Interface with customers and prospects and sell products based on needs established with customer. Able to have free-flowing discussions with customers, dealers and prospects. Master product knowledge and is able to apply it to customer's questions and specific needs. Use knowledge about product and it's applications to up-sell current customers and sell new customers. Inform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer. Complete order documentation with careful attention to detail and accuracy and maintains and follow up-to-date policy & procedures manuals. Take ownership of customer order/information request, and follows it through by: Routing order to departments for filling and, when necessary, following-up on orders to ensure delivery by specified dates. Confer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments. Refer appropriate order requests to engineering department for design and drafting needs. Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules. Handling customer complaints regarding product or service, or when necessary and appropriate, referring such complaints to designated departments for investigation and follow-through. Enter necessary information into system, and follow up on Returned Merchandise requests. Assist in covering regional trade shows when assigned. Maintain and promote a positive team atmosphere. Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED);and one year experience in retail and phone sales or equivalent is preferred. Must also possess computer experience. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Must be detail orientated and ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock. The noise level in the work environment is usually moderate. SAFETY Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained. QUALITY Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement. Other Duties as Assigned: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=157252&clientkey=A71B3E8ED1FD96A18576C3C96DFEDF8A
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=157252&clientkey=A71B3E8ED1FD96A18576C3C96DFEDF8A
First Seen At2026-05-31 19:06:32Z
Last Seen At2026-06-06 20:30:54Z
Last Checked At2026-06-06 20:30:54Z
Last Changed At2026-05-31 19:06:32Z
Inactive At
Source Posted At2026-04-17 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=A71B3E8ED1FD96A18576C3C96DFEDF8A/date=2026-06-06/2026-06-06T20-30-52-153Z-f1ebc46c8b48f062923220a83dd237505ecbf0f8ca9dc2b4196ad61e320ac398.json
Event Fields
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Parsed Structured
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    "description": "<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Job Title: Customer Service Representative</span></span></b><br />\r\n<span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><b>Location: Stuart, FL</b></span></span></span></span></span><br />\r\n&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Job Summary:</span></span></b><br />\r\n<span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Perform out-bound and/or in-bound telephone selling and marketing calls.&nbsp; Represent the company to its customers in a professional manner, and is knowledgeable about the company&#39;s products and services, and can intelligently deal with most customer situations.&nbsp; Also, will take orders by phone/fax and enter the orders into the computer.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">ESSENTIAL DUTIES AND RESPONSIBILITIES </span></span></b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">include the following. Other duties may be assigned.</span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Perform telephone selling presentations as trained.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Interface with customers and prospects and sell products based on needs established with customer.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Able to have free-flowing discussions with customers, dealers and prospects.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Master product knowledge and is able to apply it to customer&#39;s questions and specific needs.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Use knowledge about product and it&#39;s applications to up-sell current customers and sell new customers.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Inform customer of unit prices, shipping date, anticipated delays, and any additional information </span></span></span></span></span></span><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">needed by customer.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Complete order documentation with careful attention to detail and accuracy and maintains and&nbsp;</span></span></span></span></span></span><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">follow up-to-date policy &amp; procedures manuals.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Take ownership of customer order/information request, and follows it through by:</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Routing order to departments for filling and, when necessary, following-up on orders to ensure delivery by specified dates.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Confer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Refer appropriate order requests to engineering department for design and drafting needs.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Estimate date of delivery to customer, based on knowledge of own firm&#39;s production and delivery schedules.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Handling customer complaints regarding product or service, or when necessary and appropriate, referring such complaints to designated departments for investigation and follow-through.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Enter necessary information into system, and follow up on Returned Merchandise requests.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Assist in covering regional trade shows when assigned.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain and promote a positive team atmosphere.</span></span></span></span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Attendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">QUALIFICATIONS&nbsp; </span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">EDUCATION and/or EXPERIENCE</span></span></b> </span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">High school diploma or general education degree (GED);and one year experience in retail and phone sales or equivalent is preferred.&nbsp; Must also possess computer experience.</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">LANGUAGE SKILLS</span></span></b> </span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to write routine reports and correspondence.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to speak effectively before groups of customers or employees of organization.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">MATHEMATICAL SKILLS</span></span></b> </span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be detail orientated and ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; </span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">REASONING ABILITY</span></span></b> </span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Ability to deal with problems involving several concrete variables in standardized situations.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">PHYSICAL DEMANDS&nbsp; </span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The employee must occasionally lift and/or move up to 25 pounds.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">WORK ENVIRONMENT&nbsp; </span></span></b></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock.&nbsp; </span></span></span></span></span></span></li>\r\n\t<li style=\"margin-left:8px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The noise level in the work environment is usually moderate.</span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:4px; text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:19.5pt\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">SAFETY</span></span></b></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-right:4px; text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Follow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.&nbsp;</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-right:4px; text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"margin-right:4px; text-align:justify\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"tab-stops:19.5pt\"><span style=\"text-autospace:none\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">QUALITY</span></span></b></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"line-height:115%\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Along with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.&nbsp;</span></span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Other Duties as Assigned: </span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:11pt\"><span style=\"line-height:normal\"><span style=\"font-family:Aptos,sans-serif\"><span style=\"font-size:12.0pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">This job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.</span></span></span></span></span></p>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Customer Service Representative\",\"identifier\":\"J11T52157252\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/A71B3E8ED1FD96A18576C3C96DFEDF8A/jobs/157252\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A71B3E8ED1FD96A18576C3C96DFEDF8A\",\"datePosted\":\"2026-04-17\",\"description\":\"Job DetailsJob Location: Stuart, FL 34997Job Shift: Day ShiftJob Title: Customer Service Representative\\r\\nLocation: Stuart, FL\\r\\n&nbsp;\\r\\n\\r\\nJob Summary:\\r\\nPerform out-bound and/or in-bound telephone selling and marketing calls.&nbsp; Represent the company to its customers in a professional manner, and is knowledgeable about the company&#39;s products and services, and can intelligently deal with most customer situations.&nbsp; Also, will take orders by phone/fax and enter the orders into the computer.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.\\r\\n\\r\\n\\r\\n\\tPerform telephone selling presentations as trained.&nbsp; \\r\\n\\tInterface with customers and prospects and sell products based on needs established with customer.&nbsp; \\r\\n\\tAble to have free-flowing discussions with customers, dealers and prospects.\\r\\n\\tMaster product knowledge and is able to apply it to customer&#39;s questions and specific needs.\\r\\n\\tUse knowledge about product and it&#39;s applications to up-sell current customers and sell new customers.\\r\\n\\tInform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.\\r\\n\\tComplete order documentation with careful attention to detail and accuracy and maintains and&nbsp;follow up-to-date policy &amp; procedures manuals.\\r\\n\\tTake ownership of customer order/information request, and follows it through by:\\r\\n\\tRouting order to departments for filling and, when necessary, following-up on orders to ensure delivery by specified dates.\\r\\n\\tConfer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments.\\r\\n\\tRefer appropriate order requests to engineering department for design and drafting needs.\\r\\n\\tEstimate date of delivery to customer, based on knowledge of own firm&#39;s production and delivery schedules.\\r\\n\\tHandling customer complaints regarding product or service, or when necessary and appropriate, referring such complaints to designated departments for investigation and follow-through.\\r\\n\\tEnter necessary information into system, and follow up on Returned Merchandise requests.\\r\\n\\tAssist in covering regional trade shows when assigned.\\r\\n\\tMaintain and promote a positive team atmosphere.\\r\\n\\tAttendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALIFICATIONS&nbsp; \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION and/or EXPERIENCE \\r\\n\\r\\nHigh school diploma or general education degree (GED);and one year experience in retail and phone sales or equivalent is preferred.&nbsp; Must also possess computer experience.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLANGUAGE SKILLS \\r\\n\\r\\n\\r\\n\\tAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.&nbsp; \\r\\n\\tAbility to write routine reports and correspondence.&nbsp; \\r\\n\\tAbility to speak effectively before groups of customers or employees of organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMATHEMATICAL SKILLS \\r\\n\\r\\nMust be detail orientated and ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; \\r\\n\\r\\n\\r\\n\\tAbility to compute rate, ratio, and percent and to draw and interpret bar graphs.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREASONING ABILITY \\r\\n\\r\\n\\r\\n\\tAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp; \\r\\n\\tAbility to deal with problems involving several concrete variables in standardized situations.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL DEMANDS&nbsp; \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.&nbsp; \\r\\n\\tThe employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.&nbsp; \\r\\n\\tThe employee must occasionally lift and/or move up to 25 pounds.&nbsp; \\r\\n\\tSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWORK ENVIRONMENT&nbsp; \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tWhile performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock.&nbsp; \\r\\n\\tThe noise level in the work environment is usually moderate.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSAFETY\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFollow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALITY\\r\\n\\r\\nAlong with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Duties as Assigned: \\r\\n\\r\\nThis job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.\\r\\nQualifications\",\"responsibilities\":\"Job Title: Customer Service Representative\\r\\nLocation: Stuart, FL\\r\\n&nbsp;\\r\\n\\r\\nJob Summary:\\r\\nPerform out-bound and/or in-bound telephone selling and marketing calls.&nbsp; Represent the company to its customers in a professional manner, and is knowledgeable about the company&#39;s products and services, and can intelligently deal with most customer situations.&nbsp; Also, will take orders by phone/fax and enter the orders into the computer.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.\\r\\n\\r\\n\\r\\n\\tPerform telephone selling presentations as trained.&nbsp; \\r\\n\\tInterface with customers and prospects and sell products based on needs established with customer.&nbsp; \\r\\n\\tAble to have free-flowing discussions with customers, dealers and prospects.\\r\\n\\tMaster product knowledge and is able to apply it to customer&#39;s questions and specific needs.\\r\\n\\tUse knowledge about product and it&#39;s applications to up-sell current customers and sell new customers.\\r\\n\\tInform customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.\\r\\n\\tComplete order documentation with careful attention to detail and accuracy and maintains and&nbsp;follow up-to-date policy &amp; procedures manuals.\\r\\n\\tTake ownership of customer order/information request, and follows it through by:\\r\\n\\tRouting order to departments for filling and, when necessary, following-up on orders to ensure delivery by specified dates.\\r\\n\\tConfer with production, sales, shipping, warehouse, to expedite or trace missing or delayed shipments.\\r\\n\\tRefer appropriate order requests to engineering department for design and drafting needs.\\r\\n\\tEstimate date of delivery to customer, based on knowledge of own firm&#39;s production and delivery schedules.\\r\\n\\tHandling customer complaints regarding product or service, or when necessary and appropriate, referring such complaints to designated departments for investigation and follow-through.\\r\\n\\tEnter necessary information into system, and follow up on Returned Merchandise requests.\\r\\n\\tAssist in covering regional trade shows when assigned.\\r\\n\\tMaintain and promote a positive team atmosphere.\\r\\n\\tAttendance and dependability are essential job functions, you must report to work on time and accurately complete the daily duties assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALIFICATIONS&nbsp; \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION and/or EXPERIENCE \\r\\n\\r\\nHigh school diploma or general education degree (GED);and one year experience in retail and phone sales or equivalent is preferred.&nbsp; Must also possess computer experience.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLANGUAGE SKILLS \\r\\n\\r\\n\\r\\n\\tAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.&nbsp; \\r\\n\\tAbility to write routine reports and correspondence.&nbsp; \\r\\n\\tAbility to speak effectively before groups of customers or employees of organization.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMATHEMATICAL SKILLS \\r\\n\\r\\nMust be detail orientated and ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; \\r\\n\\r\\n\\r\\n\\tAbility to compute rate, ratio, and percent and to draw and interpret bar graphs.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREASONING ABILITY \\r\\n\\r\\n\\r\\n\\tAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp; \\r\\n\\tAbility to deal with problems involving several concrete variables in standardized situations.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL DEMANDS&nbsp; \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.&nbsp; \\r\\n\\tThe employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.&nbsp; \\r\\n\\tThe employee must occasionally lift and/or move up to 25 pounds.&nbsp; \\r\\n\\tSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWORK ENVIRONMENT&nbsp; \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n\\r\\n\\tWhile performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock.&nbsp; \\r\\n\\tThe noise level in the work environment is usually moderate.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSAFETY\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nFollow all safety directives and protocols at all times and help identify potential hazards or violations that should be addressed to ensure personnel and facility safety are maintained.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALITY\\r\\n\\r\\nAlong with every other member of our team, always be cognizant of overall performance in every aspect of our business and help maintain a constant focus on quality assurance and continuous quality improvement.&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nOther Duties as Assigned: \\r\\n\\r\\nThis job description is not intended to be all-inclusive. The employee may be required to perform other related duties to meet the ongoing needs of the organization. Shur-Co LLC is an equal opportunity employer and encourages candidates of all backgrounds to apply.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"SHUR-CO\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=A71B3E8ED1FD96A18576C3C96DFEDF8A\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3353 Gran Park Way\",\"addressLocality\":\"Stuart\",\"addressRegion\":\"FL\",\"postalCode\":34997,\"addressCountry\":\"USA\"}},\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day Shift\"}",
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