Crew Chief - Reservations

{
  "content_hash": "9afe2e1526a043e32ae1248363cb96a64d2eb160c1cf645a0a528e8d3f6fee46",
  "source_hash": "1821b938f378c6ef00baa67a1208fed4d6ee5973215cf950de6cdeb60e6849f2",
  "last_changed_at": "2026-05-31T19:07:28.251Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Contour Home Based - Smyrna, TN 37167; 808 Blue Angel Way, Smyrna, TN, 37167, USA",
    "city": "Smyrna",
    "region": "TN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 25,
  "salary_min": 20,
  "inferred_at": "2026-06-06T09:53:09.394Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Contour Home Based - Smyrna, TN 37167; 808 Blue Angel Way, Smyrna, TN, 37167, USA",
      "city": "Smyrna",
      "region": "TN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
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{}

{
  "detail": {
    "city": "Smyrna",
    "jobId": 374102,
    "level": "",
    "endDate": "",
    "legalId": 116,
    "isHotJob": false,
    "jobShift": "Any",
    "jobTitle": "Crew Chief - Reservations",
    "location": "Contour Home Based - Smyrna, TN 37167",
    "startDate": "",
    "clientCode": "0WD82",
    "remoteType": "",
    "description": "<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.</span></span></span></span></p>\n\n<div align=\"center\" style=\"text-align:center;margin-bottom:11px;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Full-Time Employee Benefits &amp; Compensation Overview</span></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">As a full-time employee of Contour, you are eligible for the following benefits and programs:</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Insurance</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">401(k) Savings Plan</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Eligibility begins the first day of the month following your hire date.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The Company offers a matching contribution up to 6% of your eligible compensation.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Paid Sick Leave</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Accrual of up to 56 hours of paid sick leave per year.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Unused sick leave rolls over annually until your sick bank reaches 480 hours.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Vested Vacation Hours</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Eligible to receive vacation hours on January 1st following your hire date.</span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">These hours will be vested and available for use in accordance with Company policies.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Non-Revenue/Space Available (NRSA) Travel Privileges</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.</span></span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Leaves of Absence</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Eligible for various types of leave, including:</span></span></span></span></span>\n\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Medical Leave</span></span></span></span></span></li>\n\t\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Non-Medical Family Care Leave</span></span></span></span></span></li>\n\t\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Maternity and Paternity Leave</span></span></span></span></span></li>\n\t\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Personal Leave</span></span></span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.</span></span></span></span></span></li>\n</ul>\n\n<div align=\"center\" style=\"text-align:center;margin-bottom:11px;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Compensation Details</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#444444;\">The starting hourly rate for this position is between <b>$20.00 </b>and <b>$25.00</b> based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach <b>$25.00.</b> Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to <b>$2,000.00 </b>each year.</span></span></span></span></span></span></span></li>\n\t<li style=\"margin-top:16px;text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#444444;\">When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.</span></span></span></span></span></span></span></li>\n\t<li style=\"margin-top:16px;text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#444444;\">When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.</span></span></span></span></span></span></span></li>\n</ul>\n\n<div align=\"center\" style=\"text-align:center;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Equal Employment Opportunity</span></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.</span></span></span></span></p>\n\n<div align=\"center\" style=\"text-align:center;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Accommodations</span></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Contour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at <b>[email protected]</b>.</span></span></span></span></p>\n\n<div align=\"center\" style=\"text-align:center;\">\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Join Our Growing Team</span></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Summary of Essential Duties</span></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">The Crew Chief (Reservations) is an entry level management position and is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Key Responsibilities</span></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Entry level management position.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Act as liaison between Reservations Department and members of management to include but limited to email correspondence, shift summaries, IROP communications, etc. </span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Assist management for upkeep of training records for all agents to include, but not limited to classroom training, on-the-job-training (OJT), recurrent training, etc.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">All Crew Chiefs will be called to solve customer related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Show dedication and commitment to always handle telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Process airline schedule changes and inform internal and external customers of changes.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Process queues with efficiency and accuracy according to department protocol.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Work within team to achieve performance standards for all brands and air department duties.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Provide assistance over the phone for in-house reservation agents and managers.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Work directly with management on problem solving.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Maintain the integrity of the company and our airline partners.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"font-family:Arial, sans-serif;\"><span style=\"color:#000000;\">Perform other job-related duties as assigned by management.</span></span></span></span></span></span></span></li>\n</ul>",
    "jobCategory": "Customer Service",
    "salaryRange": "$20.00 - $25.00 Hourly",
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        "subject": "Corporate%20Flight%20Management%20Inc%20Job%20Opportunity%20Crew%20Chief%20-%20Reservations",
        "summary": "Contour%20is%20a%20long-established%20aviation%20services%20company%20with%20a%20diverse%20range%20of%20capabilities.%20At%20Contour%2C%20our%20core%20values%20guide%20every%20action%20and%20decision.%20We%20are%20unwavering%20in%20our%20commitment%20to%20integrity%20and%20safety%2C%20which%20remains%20at%20the%20heart%20of%20all%20our%20business%20lines.%20Our%20team%20members%20exemplify%20an%20attitude%20of%20excellence%2C%20consistently%20striving%20to%20think%20like%20a%20customer.%20We%20believe%20there%20is%20strength%20in%20unity%2C%20and%20we%20work%20together%20as%20a%20team%20to%20achieve%20ambitious%20goals.%0A%0A%0A%0A%0AFull-Time%20Employee%20Benefits%20%26%20Compensation%20Overview%0A%0AAs%20a%20full-time%20employee%20of%20Contour%2C%20you%20are%20eligible%20for%20the%20following%20benefits%20and%20programs%3A%0A%0AInsurance%0A%0A%0A%09Health%2C%20vision%2C%20and%20dental%20insurance%2C%20plus%20short%2Flong-term%20disability%20and%20voluntary%20life%20insurance%20%28effective%20the%20first%20day%20of%20the%20month%20following%20your%20hire%20date%29%0A%0A%0A401%28k%29%20Savings%20Plan%0A%0A%0A%09Eligibility%20begins%20the%20first%20day%20of%20the%20month%20following%20your%20hire%20date.%0A%09The%20Company%20offers%20a%20matching%20contribution%20up%20to%206%25%20of%20your%20eligible%20compensation.%0A%09Enrollment..."
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Crew Chief - Reservations\",\"identifier\":\"J0WD82374102\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/4E8FCB0F31AC88147F0DB7B85238B354/jobs/374102\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4E8FCB0F31AC88147F0DB7B85238B354\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":20,\"maxValue\":25,\"unitText\":\"\"}},\"datePosted\":\"2026-05-13\",\"description\":\"Job DetailsJob Location: Contour Home Based - Smyrna, TN 37167Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $25.00 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Customer ServiceContour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.\\n\\n\\n\\n\\nFull-Time Employee Benefits &amp; Compensation Overview\\n\\nAs a full-time employee of Contour, you are eligible for the following benefits and programs:\\n\\nInsurance\\n\\n\\n\\tHealth, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)\\n\\n\\n401(k) Savings Plan\\n\\n\\n\\tEligibility begins the first day of the month following your hire date.\\n\\tThe Company offers a matching contribution up to 6% of your eligible compensation.\\n\\tEnrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.\\n\\n\\nPaid Sick Leave\\n\\n\\n\\tAccrual of up to 56 hours of paid sick leave per year.\\n\\tUnused sick leave rolls over annually until your sick bank reaches 480 hours.\\n\\n\\nVested Vacation Hours\\n\\n\\n\\tEligible to receive vacation hours on January 1st following your hire date.\\n\\tThese hours will be vested and available for use in accordance with Company policies.\\n\\n\\nNon-Revenue/Space Available (NRSA) Travel Privileges\\n\\n\\n\\tNRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.\\n\\n\\nLeaves of Absence\\n\\n\\n\\tEligible for various types of leave, including:\\n\\n\\t\\n\\t\\tMedical Leave\\n\\t\\tNon-Medical Family Care Leave\\n\\t\\tMaternity and Paternity Leave\\n\\t\\tPersonal Leave\\n\\t\\n\\t\\n\\tDetailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.\\n\\n\\n\\n\\n\\nCompensation Details\\n\\n\\n\\tThe starting hourly rate for this position is between $20.00 and $25.00 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.\\n\\tWhen you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.\\n\\tWhen you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.\\n\\n\\n\\n\\n\\nEqual Employment Opportunity\\n\\nContour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.\\n\\n\\n\\n\\nAccommodations\\n\\nContour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].\\n\\n\\n\\n\\nJoin Our Growing Team\\n\\nOur rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.\\n\\nSummary of Essential Duties\\n\\nThe Crew Chief (Reservations) is an entry level management position and is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.\\n\\nKey Responsibilities\\n\\n\\n\\tEntry level management position.\\n\\tAct as liaison between Reservations Department and members of management to include but limited to email correspondence, shift summaries, IROP communications, etc. \\n\\tAssist management for upkeep of training records for all agents to include, but not limited to classroom training, on-the-job-training (OJT), recurrent training, etc.\\n\\tHandling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.\\n\\tBook applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.\\n\\tResponsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.\\n\\tRead, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.\\n\\tAll Crew Chiefs will be called to solve customer related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.\\n\\tEnhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.\\n\\tShow dedication and commitment to always handle telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.\\n\\tProcess miscellaneous requests including seat assignments, SSRs, and email confirmation requests.\\n\\tProcess airline schedule changes and inform internal and external customers of changes.\\n\\tProcess queues with efficiency and accuracy according to department protocol.\\n\\tCourteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.\\n\\tWork within team to achieve performance standards for all brands and air department duties.\\n\\tProvide assistance over the phone for in-house reservation agents and managers.\\n\\tResponsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.\\n\\tWork directly with management on problem solving.\\n\\tSupport staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.\\n\\tMaintain the integrity of the company and our airline partners.\\n\\tPerform other job-related duties as assigned by management.\\nQualifications\\n\\tBe at least 18 years of age \\n\\tPrior customer service experience and/or call center experience preferred but not required.\\n\\tBe authorized to work in the United States and able to travel in and out of the United States.\\n\\tMust have a valid driver’s license and good driving record.\\n\\tMust understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.\\n\\tBasic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar software.\\n\\tMust have reliable internet connection.\\n\\tMust be able to type 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.\\n\\tPossess strong leadership and organizational skills.\\n\\tMust have well-developed people skills and ability to work with a variety of personalities.\\n\\tAble to coordinate multiple priorities and meet deadlines.\\n\\tAble to handle interruptions and a fast-paced environment.\\n\\tMaintain strong attention to detail.\\n\\tBe self-motivated and able to motivate others.\\n\\tAbility to work independently and as part of a team. \\n\\tExcellent communication skills both written and verbal delivered with tact and professionalism\\n\\tAble to pass a required 10-year work history review and submit to criminal background and fingerprint checks.\\n\\tTo support the operations, a Crew Chief must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varied schedule.\\n\\tAbility to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.\\n\\n\\n \\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\\n \\n\\n \",\"responsibilities\":\"Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.\\n\\n\\n\\n\\nFull-Time Employee Benefits &amp; Compensation Overview\\n\\nAs a full-time employee of Contour, you are eligible for the following benefits and programs:\\n\\nInsurance\\n\\n\\n\\tHealth, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)\\n\\n\\n401(k) Savings Plan\\n\\n\\n\\tEligibility begins the first day of the month following your hire date.\\n\\tThe Company offers a matching contribution up to 6% of your eligible compensation.\\n\\tEnrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.\\n\\n\\nPaid Sick Leave\\n\\n\\n\\tAccrual of up to 56 hours of paid sick leave per year.\\n\\tUnused sick leave rolls over annually until your sick bank reaches 480 hours.\\n\\n\\nVested Vacation Hours\\n\\n\\n\\tEligible to receive vacation hours on January 1st following your hire date.\\n\\tThese hours will be vested and available for use in accordance with Company policies.\\n\\n\\nNon-Revenue/Space Available (NRSA) Travel Privileges\\n\\n\\n\\tNRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.\\n\\n\\nLeaves of Absence\\n\\n\\n\\tEligible for various types of leave, including:\\n\\n\\t\\n\\t\\tMedical Leave\\n\\t\\tNon-Medical Family Care Leave\\n\\t\\tMaternity and Paternity Leave\\n\\t\\tPersonal Leave\\n\\t\\n\\t\\n\\tDetailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.\\n\\n\\n\\n\\n\\nCompensation Details\\n\\n\\n\\tThe starting hourly rate for this position is between $20.00 and $25.00 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $25.00. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.\\n\\tWhen you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.\\n\\tWhen you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.\\n\\n\\n\\n\\n\\nEqual Employment Opportunity\\n\\nContour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.\\n\\n\\n\\n\\nAccommodations\\n\\nContour is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at [email protected].\\n\\n\\n\\n\\nJoin Our Growing Team\\n\\nOur rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.\\n\\nSummary of Essential Duties\\n\\nThe Crew Chief (Reservations) is an entry level management position and is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.\\n\\nKey Responsibilities\\n\\n\\n\\tEntry level management position.\\n\\tAct as liaison between Reservations Department and members of management to include but limited to email correspondence, shift summaries, IROP communications, etc. \\n\\tAssist management for upkeep of training records for all agents to include, but not limited to classroom training, on-the-job-training (OJT), recurrent training, etc.\\n\\tHandling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.\\n\\tBook applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.\\n\\tResponsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.\\n\\tRead, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.\\n\\tAll Crew Chiefs will be called to solve customer related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.\\n\\tEnhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.\\n\\tShow dedication and commitment to always handle telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.\\n\\tProcess miscellaneous requests including seat assignments, SSRs, and email confirmation requests.\\n\\tProcess airline schedule changes and inform internal and external customers of changes.\\n\\tProcess queues with efficiency and accuracy according to department protocol.\\n\\tCourteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.\\n\\tWork within team to achieve performance standards for all brands and air department duties.\\n\\tProvide assistance over the phone for in-house reservation agents and managers.\\n\\tResponsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.\\n\\tWork directly with management on problem solving.\\n\\tSupport staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.\\n\\tMaintain the integrity of the company and our airline partners.\\n\\tPerform other job-related duties as assigned by management.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"CORPORATE FLIGHT MANAGEMENT INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=4E8FCB0F31AC88147F0DB7B85238B354\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"808 Blue Angel Way\",\"addressLocality\":\"Smyrna\",\"addressRegion\":\"TN\",\"postalCode\":37167,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\tBe at least 18 years of age \\n\\tPrior customer service experience and/or call center experience preferred but not required.\\n\\tBe authorized to work in the United States and able to travel in and out of the United States.\\n\\tMust have a valid driver’s license and good driving record.\\n\\tMust understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.\\n\\tBasic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar software.\\n\\tMust have reliable internet connection.\\n\\tMust be able to type 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.\\n\\tPossess strong leadership and organizational skills.\\n\\tMust have well-developed people skills and ability to work with a variety of personalities.\\n\\tAble to coordinate multiple priorities and meet deadlines.\\n\\tAble to handle interruptions and a fast-paced environment.\\n\\tMaintain strong attention to detail.\\n\\tBe self-motivated and able to motivate others.\\n\\tAbility to work independently and as part of a team. \\n\\tExcellent communication skills both written and verbal delivered with tact and professionalism\\n\\tAble to pass a required 10-year work history review and submit to criminal background and fingerprint checks.\\n\\tTo support the operations, a Crew Chief must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varied schedule.\\n\\tAbility to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.\\n\\n\\n \\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\\n \\n\\n \",\"experienceRequirements\":\"\\n\\tBe at least 18 years of age \\n\\tPrior customer service experience and/or call center experience preferred but not required.\\n\\tBe authorized to work in the United States and able to travel in and out of the United States.\\n\\tMust have a valid driver’s license and good driving record.\\n\\tMust understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.\\n\\tBasic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar software.\\n\\tMust have reliable internet connection.\\n\\tMust be able to type 30 words per minute.\\n\\tPossess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.\\n\\tPossess strong leadership and organizational skills.\\n\\tMust have well-developed people skills and ability to work with a variety of personalities.\\n\\tAble to coordinate multiple priorities and meet deadlines.\\n\\tAble to handle interruptions and a fast-paced environment.\\n\\tMaintain strong attention to detail.\\n\\tBe self-motivated and able to motivate others.\\n\\tAbility to work independently and as part of a team. \\n\\tExcellent communication skills both written and verbal delivered with tact and professionalism\\n\\tAble to pass a required 10-year work history review and submit to criminal background and fingerprint checks.\\n\\tTo support the operations, a Crew Chief must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varied schedule.\\n\\tAbility to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.\\n\\n\\n \\n\\nDisclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.\\n\\n \\n\\n \",\"industry\":\"Customer Service\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Any\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<ul>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Be at least 18 years of age </span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Prior customer service experience and/or call center experience preferred but not required.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Be authorized to work in the United States and able to travel in and out of the United States.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must have a valid driver’s license and good driving record.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar software.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must have reliable internet connection.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to type 30 words per minute.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Possess strong leadership and organizational skills.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Must have well-developed people skills and ability to work with a variety of personalities.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Able to coordinate multiple priorities and meet deadlines.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Able to handle interruptions and a fast-paced environment.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Maintain strong attention to detail.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Be self-motivated and able to motivate others.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work independently and as part of a team. </span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Excellent communication skills both written and verbal delivered with tact and professionalism</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">To support the operations, a Crew Chief must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varied schedule.</span></span></span></span></li>\n\t<li style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;margin-bottom:11px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Calibri, sans-serif;\"><em><span style=\"font-family:Arial, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><i><span style=\"font-size:10pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.</span></span></span></i></span></span></span></span></em></span></span></p>\n\n<p style=\"margin-left:48px;text-align:justify;margin-bottom:11px;\"> </p>\n\n<p style=\"text-align:justify;\"> </p>",
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