Operations Support Administrator

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  "source_hash": "42245e1deb1aec44c629c0909d43d0d01cc034c5e283e43f8fa9bfaccd92eba5",
  "last_changed_at": "2026-05-31T17:46:08.347Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Whittier, CA, Whittier, California",
    "city": "Whittier",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 25,
  "salary_min": 20,
  "inferred_at": "2026-06-06T10:52:41.769Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Whittier, CA, Whittier, California",
      "city": "Whittier",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "id": "492252",
  "job": {
    "id": "500061",
    "division": null,
    "department": {
      "id": "44905",
      "name": "Administrative - Other"
    },
    "requisition_id": "HH-0540",
    "structure_custom_group_one": null
  },
  "url": "https://holdinghandsinc.pinpointhq.com/en/postings/060230e3-00c6-43ae-9f08-fc67c42d70d7",
  "path": "/en/postings/060230e3-00c6-43ae-9f08-fc67c42d70d7",
  "title": "Operations Support Administrator",
  "benefits": "<div><!--block--><br>At Holding Hands, Inc., this isn’t just a job , it’s a chance to make a real difference.<br><br></div><div><!--block-->We support individuals with developmental and intellectual disabilities in living meaningful, independent lives. When you join our team, you become part of something bigger than yourself — a community built on compassion, dignity, and empowerment.<br><br></div>",
  "location": {
    "id": "37505",
    "city": "Whittier",
    "name": "Whittier, CA",
    "province": "California",
    "postal_code": "90606"
  },
  "deadline_at": null,
  "description": "<div><!--block-->The Operations Support Administrator is a multi-functional support role responsible for ensuring the accuracy and compliance of employee timekeeping and session systems while also providing general office, front-office, and entry-level administrative support.</div>",
  "compensation": "$20.00 - $25.00 / hour",
  "reporting_to": null,
  "workplace_type": "onsite",
  "benefits_header": "Job Benefits",
  "employment_type": "part_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": 25,
  "compensation_minimum": 20,
  "compensation_visible": true,
  "employment_type_text": "Part Time",
  "key_responsibilities": "<div><!--block--><br></div><div><!--block--><strong>Timekeeping &amp; Session Audit (Primary Focus)</strong></div><div><!--block-->· Perform daily, weekly, and bi-weekly audits of employee timecards and session systems to ensure accurate, compliant recording of:</div><ul><li><!--block-->Clock-in/clock-out punches</li><li><!--block-->Meal and rest periods</li><li><!--block-->Overtime, double time, and premium pay</li><li><!--block-->Session start/end times aligned with scheduled services</li><li><!--block-->Appropriate task, service, and administrative coding</li></ul><div><!--block-->· Identify, correct, and document:</div><ul><li><!--block-->Missing, overlapping, or duplicate punches</li><li><!--block-->Unapproved or excessive administrative time</li><li><!--block-->Inaccurate mileage, travel time, or session entries</li><li><!--block-->Improper or undocumented manual edits</li></ul><div><!--block-->· Ensure all corrections include required explanations and supporting documentation.</div><div><!--block-->· Monitor potential off-the-clock work, timekeeping irregularities, or policy concerns and escalate as appropriate.</div><div><!--block-->· Verify time-off entries align with approved requests and company policy.</div><div><!--block--><br><strong>Payroll &amp; Compliance Support</strong></div><ul><li><!--block-->Support payroll processing by ensuring timecards are complete, accurate, and approved by established deadlines.</li><li><!--block-->Coordinate with employees to ensure timekeeping and sessions are completed timely and accurately.</li><li><!--block-->Verify overtime and schedule changes are pre-approved and compliant with applicable wage-hour laws.</li><li><!--block-->Maintain accurate audit trails and support documentation for payroll and compliance reviews. Coordinate with applicable management to discuss trends and corrective actions.</li></ul><div><!--block--><br></div><div><!--block--><strong>Entry-Level HR Administrative Support</strong></div><div><!--block-->· Serve as a first-line administrative support resource for employee questions related to:</div><ul><li><!--block-->Timekeeping and session accuracy</li><li><!--block-->Basic HR processes (forms, documentation, routing of requests)</li></ul><div><!--block-->· Coordinate and route employee questions, concerns, and requests to the assigned HR Coordinator in accordance with established HR protocols.</div><div><!--block-->· Assist with distributing and collecting HR-related forms, acknowledgments, and documentation.</div><div><!--block-->· Support onboarding and offboarding processes, including:</div><ul><li><!--block-->New hire paperwork coordination</li><li><!--block-->&nbsp;Timekeeping system access</li><li><!--block-->Badge creation and basic orientation support</li></ul><div><!--block-->· Maintain organized, confidential HR and personnel records in accordance with company policies.<br><br></div><div><!--block--><em>Note: This role does not provide policy interpretation, legal guidance, or employee relations determinations, and escalates such matters to the assigned Supervisor, HR Coordinator, or HR leadership</em>.<br><br></div><div><!--block--><strong>General Office &amp; Front-Office Support</strong></div><div><!--block-->· Open and close the office in accordance with established procedures.</div><div><!--block-->· Serve as a first point of contact for clients, visitors, and staff, both in person and over the phone.</div><div><!--block-->· Answer, screen, and route incoming calls; respond to general inquiries or direct callers to appropriate departments.</div><div><!--block-->· Assist clients and staff with check-in and basic administrative needs.</div><div><!--block-->· Maintain a professional, welcoming, and organized front-office environment.</div><div><!--block-->· Route scheduling inquiries and cancellations to appropriate operational staff.</div><div><!--block--><br><strong>Office Administration &amp; Facilities Support</strong></div><div><!--block-->· Order, track, and restock office, clinic, and administrative supplies, as assigned or requested through site leadership.</div><div><!--block-->· Coordinate general office maintenance needs, including submitting service or repair requests, as requested by site leadership.</div><div><!--block-->· Monitor office spaces for safety, cleanliness, and organization; escalate issues as<br><br></div>",
  "compensation_currency": "USD",
  "compensation_frequency": "hour",
  "skills_knowledge_expertise": "<div><!--block--><br><strong>Required Qualifications</strong><br><br></div><div><!--block-->· High school diploma or equivalent required; associate’s degree preferred.<br>· 1–3 years of experience in operations administration, timekeeping, office support, or HR administrative support.<br>· Experience interacting with employees, clients, or the public in a professional setting.<br>· Strong working knowledge of electronic timekeeping systems (e.g., ADP or similar).<br>· High level of attention to detail and organizational accuracy.<br><br></div><div><!--block--><strong>Preferred Qualifications</strong><br>· Experience in healthcare, behavioral health, or other regulated environments.<br>· Prior experience supporting HR administration or payroll audits.<br><br></div><div><!--block--><strong>Skills &amp; Competencies</strong><br>· Exceptional attention to detail and accuracy<br>· Strong customer service and communication skills<br>· Professional discretion with confidential information<br>· Ability to triage issues and escalate appropriately<br>· Strong follow-through and documentation skills<br>· Ability to manage competing priorities and deadlines<br><br></div>",
  "key_responsibilities_header": "Key Responsibilities",
  "skills_knowledge_expertise_header": "Skills, Knowledge & Expertise"
}