Exchange Engineer

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          "text": "<p><b><span>•<span>             </span>Build technical skills of Support Engineers by providing technical and Engineer mentoring.</span></b></p><p><b><span>•<span>             </span>Review Support Engineer open cases and provide technical guidance.</span></b></p><p><b><span>•<span>             </span>Conduct case review meetings at least once a week</span></b></p><p><b><span>•<span>             </span>Maintain a solid working relationship with MS Technical Advisors (TA’s)</span></b></p><p><b><span>•<span>             </span>Documented Call Coaching on all Support Engineers for which a ST is responsible. With Team Manager’s direction, formulate action plans for Support Provider’s with poor Quality of Service surveys or poor technical skills.</span></b></p><p><b><span>•<span>             </span>2+ years prior experience in technical troubleshooting (preferably at the Enterprise level)</span></b></p><p><b><span>•<span>             </span>Demonstrates self-assurance in leading others in difficult and challenging assignments.</span></b></p>",
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          "text": "<p><span><b>•<span>             </span>MCITP, MCTS or MCP (not mandatory)</b></span></p><p></p><p><span>•<span>             </span>Understanding of Active Directory<span>                                                                 </span></span></p><p><span>•<span>             </span>Overall understanding of Networking concepts, DNS, Routing, DHCP, Firewall, load balancers and other networking hardware’s.</span></p><p><span>•<span>             </span>Experience or knowledge with configuring mail clients (Outlook or other)<span>  </span></span></p><p><span>•<span>             </span>Basic Understanding of Windows Server 2008\\2012 </span></p><p><span>•<span>             </span>Basic understanding of other than Microsoft mail systems</span></p><p><span>•<span>             </span>Experience or Knowledge of on premise Exchange 2007/2010/2013/2015</span></p><p><span>•<span>             </span>Experience or Knowledge of mail transport fundamentals (POP/IMAP/SMPT)</span></p><p><span>•<span>             </span>Experience or Knowledge on auto discover / Outlook connectivity / OWA / ActiveSync / MRM / Public folders / EWS / Free-Busy / Mail routing / SMTP relay / Recipient configuration / e-discovery/Discovery search Preferred</span></p><p><span>•<span>             </span>Experience or Knowledge on Exchange Databases, Backup and Restore, DAG, CCR etc.</span></p><p><span>•<span>             </span>Exceptional interpersonal and communication skills – both written and verbal. Good command of (target) language for professional level communication with the customers</span></p><p></p>",
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          "text": "<p><b>SRI Tech</b><span> is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing &amp; dynamic firm maintaining its speed to be one of the leaders in serving IT. </span><br /></p><p><br /></p><p><br /></p>",
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          "text": "<p>All your inform</p><p><b><span>Preferred that each Technical Lead must complete the components of the MCITP certification that pertain to their assigned technical queue within 12 months of hire. These components include:</span></b></p><p><b><span></span></b></p><p><b><span>•<span>             </span>Latest available certification in the technology supported </span></b></p><p><b><span>•<span>             </span>Managing Office 365 Identities and Requirements </span></b></p><p><b><span>•<span>             </span>Enabling Office 365 Services Note – Certification exams keep getting updated / refreshed.</span></b></p><p>ation will be kept confidential according to EEO guidelines.</p>",
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