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HomeCompaniesLatitudeincCustomer Service Representative (Scientific Background)

Customer Service Representative (Scientific Background)

Latitudeinc · Homestead, FL · On Site · Active · $19–$25 / hour · Lever

Job facts

FieldValue
CompanyLatitudeinc
TitleCustomer Service Representative (Scientific Background)
Normalized title-
Department / teamClient Opportunities / Call Center / Customer Service Openings
LocationHomestead, FL, United States
Work modelOn Site
Employment typeFull Time
Salary$19–$25 / hour
Statusactive
ATS providerLever
Posted / first seen2026-01-19 / 2026-05-29
Changed / last seen2026-05-29 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Latitudeinc.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Lever.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Homestead.Open
Department jobsActive postings in Client Opportunities.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyLatitudeinc
Source53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
ATS providerLever

Description

This is a fully onsite role in Homestead FL Salary: $19-25/hr We are seeking a detail-oriented and knowledgeable Customer Service Representative with a scientific background (degree within the sciences field) to join our team. This role is ideal for someone who combines strong communication skills with an understanding of scientific concepts, products, or services. The ideal candidate will serve as a key liaison between our customers and internal teams, ensuring a high level of service and accurate technical communication. Responsibilities: Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications. Assist customers with product selection based on scientific application or technical requirements. Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution. Collaborate with internal teams to ensure customer satisfaction. Requirements: Science degree or previous experience working in a scientific company Strong communication/customer service skills

Full job record

Job ID3d1c46764198bd10eed8716d36f41f47dbaa290b
Org IDec5fe2e6-13e7-497e-b138-e29ff7a63799
Source ID53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
Board ID53c0bc89-fa9c-494c-aa72-1f445d8f6ccc
Providerlever
Provider Job Keyc1af3e4f-e9e2-495e-b574-5f1e8d290d5f
TitleCustomer Service Representative (Scientific Background)
Normalized Title
Statusactive
Activeyes
Location TextHomestead, FL
DepartmentClient Opportunities
TeamCall Center / Customer Service Openings
Employment TypeFull Time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionFL
CityHomestead
Salary RawUSD 19-25 per-hour-wage
Salary Min19
Salary Max25
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.lever.co/latitudeinc/c1af3e4f-e9e2-495e-b574-5f1e8d290d5f
Apply URLhttps://jobs.lever.co/latitudeinc/c1af3e4f-e9e2-495e-b574-5f1e8d290d5f/apply
First Seen At2026-05-29 07:02:05Z
Last Seen At2026-06-06 20:20:08Z
Last Checked At2026-06-06 20:20:08Z
Last Changed At2026-05-29 07:02:05Z
Inactive At
Source Posted At2026-01-19 21:26:03Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=lever/board=latitudeinc/date=2026-06-06/2026-06-06T20-20-06-481Z-74aac883aa9f71ca81bd1a9ef60ac04941832e128db2aaaa445360dadfe004a7.json
Event Fields
{
  "content_hash": "bfd15c8b0de13117b4511e0a9c3054da5d472fce97c2e76f7aff31901dfd3fac",
  "source_hash": "3702d59e779d186e9ceb701d40713fad565cee02f54f32f4c19d617ac3e0d258",
  "last_changed_at": "2026-05-29T07:02:05.634Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Homestead, FL",
    "city": "Homestead",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 25,
  "salary_min": 19,
  "inferred_at": "2026-06-06T20:20:08.026Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Homestead, FL",
      "city": "Homestead",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "lists": [
    {
      "text": "Responsibilities:",
      "content": "\n<li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical specifications.</li>\n<li>Assist customers with product selection based on scientific application or technical requirements.</li>\n<li>Resolve problems by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.</li>\n<li>Collaborate with internal teams to ensure customer satisfaction.</li>\n"
    },
    {
      "text": "Requirements:",
      "content": "\n<li>Science degree or previous experience working in a scientific company</li>\n<li>Strong communication/customer service skills</li>\n"
    }
  ],
  "country": null,
  "createdAt": 1768857963697,
  "updatedAt": null,
  "categories": {
    "team": "Call Center / Customer Service Openings",
    "location": "Homestead, FL",
    "commitment": "Full Time",
    "department": "Client Opportunities",
    "allLocations": [
      "Homestead, FL"
    ]
  },
  "salaryRange": {
    "max": 25,
    "min": 19,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}
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