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Customer Service Representative

30094ac7 Bb86 443a 961d 0a7f950a1d64 9200986900404 2 · Jacksonville, FL, US, Jacksonville, FL · Active · $18–$21 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company30094ac7 Bb86 443a 961d 0a7f950a1d64 9200986900404 2
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationJacksonville, FL, United States
Work model-
Employment typeFull Time
Salary$18–$21 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-02-12 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 30094ac7 Bb86 443a 961d 0a7f950a1d64 9200986900404 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Jacksonville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company30094ac7 Bb86 443a 961d 0a7f950a1d64 9200986900404 2
Source490bbfb8-ce86-49cc-8c97-c21d24fef897
ATS providerADP Workforce Now Recruiting

Description

Join the Pak as a Customer Service Representative Location: Jacksonville, FL Schedule: Full Time; Monday - Friday FLSA Status: Nonexempt Reports To: Customer Service Manager Who We Are At FreezPak Logistics , we’re a family-owned leader in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients. With our state-of-the-art facilities and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity. When you join the Pak, you’re not just starting a job – you’re becoming part of a team that values your contributions, invests in your future, and empowers you to grow with us. Why Join the Pak? Grow With Us – Be part of a company experiencing exponential growth with career advancement opportunities. Family Culture – Work in a supportive, team-driven environment where everyone matters. Innovation & Excellence – We lead the industry with forward-thinking solutions and operational excellence. Meaningful Impact – Help keep America’s food supply safe and moving every day. What You’ll Do Process Orders: Efficiently process customer orders received through various channels. Accuracy Review: Review paperwork associated with orders for accuracy and completeness. Follow up promptly on any discrepancies or missing information. Warehouse Collaboration: Liaise with the warehouse team to ensure seamless order fulfillment. Collaborate on inventory status, product availability, and any special requirements for cold storage. Communication Handling: Manage heavy email and phone call volume professionally and efficiently. Follow up with internal and external customers in a timely manner. Audit and Discrepancy Resolution: Regularly audit system and/or reports to identify and address any discrepancies. Take corrective actions to maintain order accuracy and customer satisfaction. Team Collaboration: Work effectively as part of a team and independently as needed. What You Bring to the Pak Experience: Minimum 1 year of customer service experience. Skills: Working knowledge of Microsoft programs (e.g., Outlook, Excel, Word). Possess excellent organizational and communication skills. Ability to handle a fast-paced work environment with accuracy and attention to detail. Benefits Health Insurance – comprehensive plans for you and your family 401(k) + Company Match – plan for your future with our competitive program Paid Time Off (PTO) – generous time off to support work-life balance Life Insurance – financial protection and peace of mind for you and your loved ones Career Growth – incredible opportunities to advance as we grow Ready to Join the Pak? If you’re looking for more than a job – if you want to build your career with a company that feels like family and values your contributions – FreezPak is the place for you. Apply today and let’s keep the world’s food moving safely and efficiently, together. Equal Opportunity Employer FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members. Pay Range: $17.50 - $21.12 per hour This pay range represents the Company’s good-faith estimate of the starting hourly compensation for this role at the time of posting. The actual rate will be determined based on a combination of factors including experience, qualifications, work location, and internal pay alignment, in accordance with applicable laws.

Full job record

Job ID3d170a8c4d0415fa7b7c5f3d1c8a75d54471dc35
Org ID712fbc02-697e-4c11-b6e9-0883d5208ee7
Source ID490bbfb8-ce86-49cc-8c97-c21d24fef897
Board ID490bbfb8-ce86-49cc-8c97-c21d24fef897
Provideradp_workforcenow
Provider Job Key533469
TitleCustomer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextJacksonville, FL, US, Jacksonville, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityJacksonville
Salary Raw17.51 To 21.12 (USD) Hourly
Salary Min17.51
Salary Max21.12
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30094ac7-bb86-443a-961d-0a7f950a1d64&ccId=9200986900404_2&lang=en_US&type=JS&jobId=533469&jwId=9201194869216_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=30094ac7-bb86-443a-961d-0a7f950a1d64&ccId=9200986900404_2&lang=en_US&type=JS&jobId=533469&jwId=9201194869216_1
First Seen At2026-05-31 18:28:31Z
Last Seen At2026-06-06 13:06:37Z
Last Checked At2026-06-06 13:06:37Z
Last Changed At2026-06-06 13:06:37Z
Inactive At—
Source Posted At2026-02-12 21:29:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><p><br></p><p id=\"isPasted\"><strong><span style=\"font-size: 18px; font-family: arial, sans-serif;\">Join the Pak as a Customer Service Representative&nbsp;</span></strong></p><p><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 14px;\">Location:</span></strong></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\">&nbsp;Jacksonville, FL</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Schedule:</strong> Full Time; Monday - Friday&nbsp;</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>FLSA Status:&nbsp;</strong>Nonexempt</span></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong>Reports To:&nbsp;</strong>Customer Service Manager</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Who We Are</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">At <strong>FreezPak Logistics</strong>, we&rsquo;re a <strong>family-owned leader</strong> in cold storage and logistics, dedicated to delivering excellence in the warehousing, distribution, and management of perishable goods. Our mission is to ensure the highest standards of service, safety, and efficiency for our clients.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">With our <strong>state-of-the-art facilities</strong> and dynamic, innovative environment, we handle temperature-sensitive products with precision and care. Despite our rapid growth, we maintain a team-first culture rooted in trust, respect, and integrity.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">When you join the Pak, you&rsquo;re not just starting a job &ndash; you&rsquo;re becoming part of a team that values your contributions, invests in your future, and empowers you to grow with us.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Why Join the Pak?</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Grow With Us</strong> &ndash; Be part of a company experiencing exponential growth with career advancement opportunities.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Family Culture</strong> &ndash; Work in a supportive, team-driven environment where everyone matters.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Innovation &amp; Excellence</strong> &ndash; We lead the industry with forward-thinking solutions and operational excellence.</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Meaningful Impact</strong> &ndash; Help keep America&rsquo;s food supply safe and moving every day.</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>What You&rsquo;ll Do</strong></span></p><ul><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\" id=\"isPasted\"><strong>Process Orders:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Efficiently process customer orders received through various channels.</li></ul></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><strong>Accuracy Review:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Review paperwork associated with orders for accuracy and completeness.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Follow up promptly on any discrepancies or missing information.</li></ul></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><strong>Warehouse Collaboration:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Liaise with the warehouse team to ensure seamless order fulfillment.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Collaborate on inventory status, product availability, and any special requirements for cold storage.</li></ul></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><strong>Communication Handling:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Manage heavy email and phone call volume professionally and efficiently.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Follow up with internal and external customers in a timely manner.</li></ul></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><strong>Audit and Discrepancy Resolution:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Regularly audit system and/or reports to identify and address any discrepancies.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Take corrective actions to maintain order accuracy and customer satisfaction.</li></ul></li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\"><strong>Team Collaboration:</strong><ul style=\"margin-bottom: 0in; margin-top: 0in; font-family: initial; font-size: initial;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Work effectively as part of a team and independently as needed.</li></ul></li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>What You Bring to the Pak</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Experience:</strong>&nbsp;<ul style=\"font-size: initial;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\" id=\"isPasted\">Minimum 1 year of customer service experience.</li></ul></li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Skills:</strong>&nbsp;<ul style=\"font-size: initial;\"><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\" id=\"isPasted\">Working knowledge of Microsoft programs (e.g., Outlook, Excel, Word).</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\" id=\"isPasted\">Possess excellent organizational and communication skills.</li><li style=\"margin: 0in 0in 8pt; font-size: 14px; font-family: arial, sans-serif;\">Ability to handle a fast-paced work environment with accuracy and attention to detail.</li></ul></li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Benefits</strong></span></p><ul><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Health Insurance</strong> &ndash; comprehensive plans for you and your family</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>401(k) + Company Match</strong> &ndash; plan for your future with our competitive program</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Paid Time Off (PTO)</strong> &ndash; generous time off to support work-life balance</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Life Insurance</strong> &ndash; financial protection and peace of mind for you and your loved ones</li><li style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Career Growth</strong> &ndash; incredible opportunities to advance as we grow</li></ul><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Ready to Join the Pak?</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">If you&rsquo;re looking for <strong>more than a job</strong> &ndash; if you want to build your career with a company that feels like family and values your contributions &ndash; <strong>FreezPak is the place for you.</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Apply today and let&rsquo;s keep the world&rsquo;s food moving safely and efficiently, together.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Equal Opportunity Employer</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">FreezPak is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Pak members.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-size: 12px;\">Pay Range: $17.50 - $21.12 </span></strong><span style=\"font-size: 12px;\"><strong>per hour</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><em><span style=\"font-size: 12px;\">This pay range represents the Company&rsquo;s good-faith estimate of the starting hourly compensation for this role at the time of posting. The actual rate will be determined based on a combination of factors including experience, qualifications, work location, and internal pay alignment, in accordance with applicable laws.</span></em></p></div></div></div>\n",
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    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 15103
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/3d170a8c4d0415fa7b7c5f3d1c8a75d54471dc35?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/712fbc02-697e-4c11-b6e9-0883d5208ee7JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/490bbfb8-ce86-49cc-8c97-c21d24fef897JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/3d170a8c4d0415fa7b7c5f3d1c8a75d54471dc35/eventsJSON

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