Programme Director

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Programme Director</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Who is Parser?</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Technology alone does not create impact—the right teams do.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Founded in 2018, Parser is a boutique technology services and consulting firm helping global organisations solve complex business challenges through digital transformation, product development and AI enablement.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We are a fast-growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine global reach with a mindset focused on agility, senior expertise, and close collaboration. We work as an extension of our clients' teams, helping them define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, AI &amp; data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Why Join Us?</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">If you are looking for a place where you can think beyond execution, take true ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a truly global environment, we'd love to meet you.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">How will you impact?</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif\">As a </span><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Programme Director</span><span style=\"font-family: Arial, sans-serif\"> at Parser, you will own the delivery, performance, and evolution of a business-critical SaaS loyalty platform. You will be accountable for ensuring the platform reliably enables business growth, supports product innovation, and delivers against commercial and customer outcomes through effective partner management and end-to-end delivery leadership. In this role, you will ensure the platform consistently supports the strategic needs of the Member, Currency, and Redemption domain product teams.</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Your key responsibilities:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Your responsibilities include, but are not limited to:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Partner &amp; Governance Management:</span><span style=\"font-family: Arial, sans-serif\"> Own the commercial and delivery relationship with the SaaS provider, holding them accountable for delivery outcomes, quality, and service performance while leading service governance and escalation management.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Platform Performance &amp; Reliability:</span><span style=\"font-family: Arial, sans-serif\"> Own end-to-end platform stability, performance, and fitness for purpose, maintaining clear visibility of platform health, risks, dependencies, and constraints.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">End-to-End Delivery:</span><span style=\"font-family: Arial, sans-serif\"> Own the delivery of all platform changes (enhancements, defects, upgrades), coordinating internal teams and external partners to ensure structured planning, release management, and risk control.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Business &amp; Product Interface:</span><span style=\"font-family: Arial, sans-serif\"> Act as the key interface between the platform and product teams, translating business demand into deliverable platform outcomes and prioritizing value flow to avoid bottlenecks.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Strategic Roadmap Ownership:</span><span style=\"font-family: Arial, sans-serif\"> Define and own the platform roadmap aligned to business strategy, leading major initiatives like upgrades or migrations while balancing business ambition with technical sustainability.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Vendor &amp; Scope Control:</span><span style=\"font-family: Arial, sans-serif\"> Serve as the primary escalation point for platform risks and exercise authority to challenge vendor scope, timelines, and delivery approaches to align with internal priorities rather than vendor-led roadmaps.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">What you'll bring to the role:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Essential Requirements:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Proven experience delivering complex SaaS or COTS platforms.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong experience managing third-party vendors and commercial relationships.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience working with customer data, transactions, or rules-based systems.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong stakeholder management and communication skills.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Demonstrated ability to drive delivery across multiple teams and dependencies.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Desirable Requirements:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience in loyalty, fintech, or customer platforms.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience operating in product-led or platform-based environments.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Location:</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(24, 128, 56); font-family: Arial, sans-serif\"><span style=\"color: rgb(0, 0, 0)\">UK, Hybrid</span>: </span><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif\"> office presence 2 days a week</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">You will receive:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">The chance to join an organization with triple-digit growth that is changing the paradigm on how software products are built.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">The opportunity to be part of an amazing, multicultural community of tech experts.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A highly competitive compensation package.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A flexible and hybrid working environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Medical insurance.</span><br><br></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Parser is committed to fostering an inclusive workplace and providing equal employment opportunities to all applicants regardless of race, religion, gender, sexual orientation, age, disability, or any other protected characteristic under applicable law.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">If you require reasonable accommodations during the recruitment process, please let us know and we will work with you to support your participation.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">By applying to this role, you acknowledge that your personal data will be processed in accordance with Parser's Privacy Notice for recruitment purposes. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Parser may use AI-assisted tools during certain stages of the recruitment process to support operational efficiency. Our recruiting teams use AI to streamline note-taking and scheduling. All hiring decisions are made by people, with human review and oversight.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Come and join our #ParserCommunity.</span></p>",
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