Home › Companies › nesto › Service Delivery Manager
Service Delivery Manager
Nesto · Canada · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Nesto |
| Title | Service Delivery Manager |
| Normalized title | - |
| Department / team | Nesto Cloud - Engineering |
| Location | Canada |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-06-02 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Nesto. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Nesto Cloud - Engineering. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Nesto |
| Source | d0a6c177-69cb-4bc4-8b9f-03ac50217e31 |
| ATS provider | Rippling ATS |
Description
company
About Us
Founded in Montreal in 2018, nesto is a leading Canadian fintech company on a mission to offer a positive, empowering, and transparent property financing experience. What started as a digital mortgage broker has quickly evolved into Canada's leading direct-to-consumer (D2C) online lending platform. Through Nesto Cloud, our B2B, cloud-native, end-to-end mortgage technology platform, we empower financial institutions, credit unions, and commercial real estate lenders with intelligent automation, real-time compliance, and seamless integrations across the full lending lifecycle. Together, nesto and CMLS Financial form the Nesto Group, Canada's leading provider of mortgage technology and financing solutions, managing over $73 billion CAD in residential and commercial mortgages with 1,300+ team members across 12 offices nationwide.
Why Join Us
nesto is a place for builders, problem-solvers, and curious minds – people who move fast, embrace innovation, and believe we're stronger together. This is the place for you if you trust your skills and want to build technology that reshapes an entire industry. You can expect to be surrounded by a talented team building lending technology on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career. An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.
Our Track Record
Hypergrowth: Deloitte Fast 50 – 3 years in a row Tech community credibility: TechTO Canadian Rocketship 2025 Industry leadership: CLA Lending Company of the Year – 4 consecutive years Talent magnet: CMP Top Mortgage Employer 2025
Work Location
This role is open to candidates anywhere in Canada, with a preference for those in the EST time zone. Due to the nature of the role, this team participates in an on-call rotation. This is a remote position, with the option to work from any of our offices across the country.
Why We Are Hiring
We're building a new service delivery team to support major B2B partnerships – this is a ground-floor opportunity to join a team of 3, building the function from scratch, reporting to the Director of Service Delivery.
Over the next several months, the team will design and build the framework, tooling, and processes that our service runs on – everything from incident and change management to SLA reporting – before we go live. This is a build-then-operate role. The early months are about creating the playbook from scratch; once we go live, the team shifts into running and refining what we've built. This is for people who'd rather build the system than inherit one. Our current tech stack includes Datadog, Atlassian (Jira/Confluence), incident.io, and GCP.
What You'll Be Doing
Build and execute the operational framework for incident management, change management, and SLA reporting – the structure our service runs on Develop problem management practices as patterns emerge from incident management, so recurring issues get solved at the root Own SLA reporting end-to-end – from data pipeline design to the monthly report that lands in front of enterprise partners Act as the operational face of nesto to enterprise partners – running incident bridges, presenting SLA reports, defending change decisions Use AI as a core part of how you work – drafting runbooks, analyzing incident patterns, generating reports, building internal tooling. We expect this to be a force multiplier, not an occasional aid. Participate in an on-call rotation to keep the service reliable
What Success Looks Like
By our launch milestone: The incident management, change management, and SLA reporting frameworks are built, documented, and validated with our launch partner. You've run tabletop exercises and dry runs, and the team is ready to operate under contractual SLAs from day one. 6 Months Post-Go-Live: We're running the operation you built, refining it with real incident and change data. Problem management practices are emerging from patterns. You're presenting monthly SLA reports to enterprise partners with confidence.
What You Bring
8+ years of relevant experience , with at least 3 years specifically in service delivery Hands-on expertise across incident, change, and problem management, plus SLA reporting – you’ve owned these, not just participated Experience operating under a contractual SLA with financial penalties – not just internal targets A balance of technical depth (SRE-style) and process design – you can read a system architecture diagram and write the runbook for it Client-facing SaaS experience – comfortable presenting to, negotiating with, and pushing back on enterprise customers Strong, assertive communication – you can hold the line in a difficult client conversation without escalating it
Nice-to-Have
Experience in a regulated, compliance-heavy industry (banking, fintech, insurance, healthcare). Familiarity with our stack: Datadog, Atlassian suite, incident.io Background in SRE, sysadmin, technical account management, or business analysis. Track record of using AI tools (Claude, ChatGPT, Copilot, custom agents) to ship operational work faster – not just experimentation ITIL certification or equivalent grounding in service management framework Bilingual in French and English
This Role Might Be for You If
You're energized by building service delivery processes from scratch and thrive when there's no playbook to follow. You're highly organized and process-oriented, and you know how to turn contracts and frameworks into reliable, repeatable operations You stay steady and adaptable when scope is still taking shape and things need to be figured out as you go You work independently and take ownership – you don't need someone checking in every two hours You bring a design-minded approach to building new solutions
You Shouldn't Apply If
You need a fully defined, stable environment to do your best work – this role is about building from the ground up You prefer to operate within an existing system rather than create one You're uncomfortable being the operational face of nesto in front of enterprise customers, including during incidents You see AI tools as optional or experimental rather than core to how modern service delivery gets done
Interview Process
Recruiter Screen (30 min): A quick intro call to learn about your background and give you a real picture of the role. Discovery Call (30 min): A conversation with the hiring manager to dig into your experience and assess mutual fit. Take-Home Assignment / Case Study: A practical, open-ended exercise relevant to the role. We respect your time – expect ~3-4 hours of work. Case Study Interview (60 min): A deep dive into your submission, with time to get to know some team members and ask about the role and company. Final Interview (60 min): A final conversation with additional stakeholders before a decision is made. Offer Stage: Pending successful background, criminal, and reference checks, you'll receive a formal offer to join the team.
What We Offer
Comprehensive Health Coverage: Top-tier extended health, dental, and vision coverage, featuring 100% drug coverage. Health & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs. Generous Paid Time Off: 4 weeks of vacation plus 8 personal floater days. Retirement Savings: Access to a group RRSP/DPSP plan featuring competitive company-matching contributions. Telemedicine Services: Access via Dialogue and coverage for licensed practitioner services. Family Support: Robust Maternity and Parental Leave Top-Up programs.
Diversity and Inclusion
At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.
#LI-DNI
role
Full job record
| Job ID | 3cf2533a8c6c5b7b51df54a95911ea6d1d5d05fa |
| Org ID | 4fea028e-924a-4f13-aed7-86c273208be2 |
| Source ID | d0a6c177-69cb-4bc4-8b9f-03ac50217e31 |
| Board ID | d0a6c177-69cb-4bc4-8b9f-03ac50217e31 |
| Provider | rippling |
| Provider Job Key | 5fe786b4-b143-4e5f-96b9-fe576e7ee771 |
| Title | Service Delivery Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Canada |
| Department | Nesto Cloud - Engineering |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | Canada |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/nestocloud/jobs/5fe786b4-b143-4e5f-96b9-fe576e7ee771 |
| Apply URL | https://ats.rippling.com/nestocloud/jobs/5fe786b4-b143-4e5f-96b9-fe576e7ee771 |
| First Seen At | 2026-06-03 12:16:00Z |
| Last Seen At | 2026-06-06 08:46:24Z |
| Last Checked At | 2026-06-06 08:46:24Z |
| Last Changed At | 2026-06-06 08:46:24Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 11:31:35Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=nestocloud/date=2026-06-06/2026-06-06T08-46-23-378Z-0fead61a5907cc9b8146f1d727115efc673d6a001650bb5bedb3c7a69a7c621c.json |
Event Fields
{
"content_hash": "a4a7193991b5300e1fe1c841ada6fdef56f1b683f3436c6a8d5dd07dd1a190af",
"source_hash": "5e903e1e873624c9561ede64dc7dd9355ca2b718304aa292060d0b6083e54ff3",
"last_changed_at": "2026-06-06T08:46:24.141Z",
"active_status": "active"
}Parsed Structured
{
"language": "en-ca",
"location": {
"raw": "Canada",
"city": null,
"region": null,
"country": "Canada",
"is_remote": true,
"confidence": 0.98,
"workplace_type": "remote"
},
"salary_max": null,
"salary_min": null,
"inferred_at": "2026-06-06T08:46:24.127Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en-ca",
"location": {
"raw": "Canada",
"city": null,
"region": null,
"country": "Canada",
"is_remote": true,
"confidence": 0.98,
"workplace_type": "remote"
},
"countries": [
"Canada"
]
},
"remote_policy": "remote",
"salary_period": null,
"workplace_type": "remote",
"salary_currency": null
}Extensions
{}Native Structured
{
"list_job": {
"id": "5fe786b4-b143-4e5f-96b9-fe576e7ee771",
"url": "https://ats.rippling.com/nestocloud/jobs/5fe786b4-b143-4e5f-96b9-fe576e7ee771",
"name": "Service Delivery Manager",
"language": "en-CA",
"locations": [
{
"city": null,
"name": "Canada",
"state": null,
"country": "Canada",
"stateCode": null,
"countryCode": "CA",
"workplaceType": "REMOTE"
}
],
"department": {
"name": "Nesto Cloud - Engineering"
}
},
"detail_job": {
"url": "https://ats.rippling.com/nestocloud/jobs/5fe786b4-b143-4e5f-96b9-fe576e7ee771",
"name": "Service Delivery Manager",
"uuid": "5fe786b4-b143-4e5f-96b9-fe576e7ee771",
"board": {
"logo": {
"url": "https://prod-images.rippling.com/946b1b6ccc2ce76f9ce04555b97afef341e9e08a.png?Expires=1780821983&Signature=fai~qF01mbs36JVzEhCjNcX5clU4Z4YnDYnHNgwtRXnKoB-4M1iEgUWNZQ1fdw0Rjp~3XABvz~sDxwwuq0mUmb41QF4AH9dOn87-3rCKtELe~mC1~uNpeqUsZDAhdjg3EsykrGzw-Y6hW6sKpzIx8pjGxwpVk4iWSOLgDACRddcoi9oqLespjxOx2UQLPy8sLnRAuXCw9WjhFoR9OyXOHqAdrYc7biTKXBASxPDo3lFB7DskrhV6U36K9K28nZwwV1O6jlTWUAlndaWSAhMkIWRv2iw1O~-sRbtwPAeCyyJehAzzUEOIsI4OiXpZDrgmR8TgGJryTwy9MoRMCqVs~g__&Key-Pair-Id=K2Y26R2ZPP26PH",
"name": "NestoCloud_logo-BlueIcon.png",
"type": "image/png"
},
"slug": "nestocloud",
"title": "Nesto Cloud",
"banner": {
"url": null,
"name": "",
"type": ""
},
"boardURL": "https://ats.rippling.com/nestocloud/jobs",
"fontType": null,
"subtitle": null,
"boardType": "RIPPLING",
"linkColor": null,
"buttonColor": null,
"legalNotice": null,
"buttonTextColor": null,
"noOpeningsMessage": null,
"groupJobsByLocation": false,
"showBoardLogoOnJobPost": true,
"showCompanyInfoUnderJobPost": false
},
"createdOn": "2026-06-02T04:31:35.246000-07:00",
"department": {
"name": "Nesto Cloud - Engineering",
"base_department": "Nesto Cloud - Engineering",
"department_tree": [
"Nesto Cloud - Engineering"
]
},
"companyName": "nesto",
"description": {
"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">About Us</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Founded in Montreal in 2018, nesto is a leading Canadian fintech company on a mission to offer a positive, empowering, and transparent property financing experience. What started as a digital mortgage broker has quickly evolved into Canada's leading direct-to-consumer (D2C) online lending platform. Through Nesto Cloud, our B2B, cloud-native, end-to-end mortgage technology platform, we empower financial institutions, credit unions, and commercial real estate lenders with intelligent automation, real-time compliance, and seamless integrations across the full lending lifecycle. Together, nesto and CMLS Financial form the Nesto Group, Canada's leading provider of mortgage technology and financing solutions, managing over $73 billion CAD in residential and commercial mortgages with 1,300+ team members across 12 offices nationwide.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Why Join Us</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">nesto is a place for builders, problem-solvers, and curious minds – people who move fast, embrace innovation, and believe we're stronger together. This is the place for you if you trust your skills and want to build technology that reshapes an entire industry. You can expect to be surrounded by a talented team building lending technology on a modern tech stack and a development framework designed to unlock your full potential and accelerate your career. An entrepreneurial culture built on trust, speed, uncomfortable ambition, being stronger together, and a relentless obsession with our clients.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Our Track Record</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Hypergrowth: Deloitte Fast 50 – 3 years in a row</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Tech community credibility: TechTO Canadian Rocketship 2025</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Industry leadership: CLA Lending Company of the Year – 4 consecutive years</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Talent magnet: CMP Top Mortgage Employer 2025</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Work Location</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">This role is open to candidates anywhere in Canada, with a preference for those in the EST time zone. Due to the nature of the role, this team participates in an on-call rotation. This is a remote position, with the option to work from any of our offices across the country.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Why We Are Hiring</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We're building a new service delivery team to support major B2B partnerships – this is a ground-floor opportunity to join a team of 3, building the function from scratch, reporting to the Director of Service Delivery. </span><br><br><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Over the next several months, the team will design and build the framework, tooling, and processes that our service runs on – everything from incident and change management to SLA reporting – before we go live. This is a build-then-operate role. The early months are about creating the playbook from scratch; once we go live, the team shifts into running and refining what we've built. This is for people who'd rather build the system than inherit one. Our current tech stack includes Datadog, Atlassian (Jira/Confluence), incident.io, and GCP.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What You'll Be Doing</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Build and execute the operational framework</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> for incident management, change management, and SLA reporting – the structure our service runs on</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Develop problem management </strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">practices as patterns emerge from incident management, so recurring issues get solved at the root</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Own SLA reporting end-to-end</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> – from data pipeline design to the monthly report that lands in front of enterprise partners</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Act as the operational face of nesto</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> to enterprise partners – running incident bridges, presenting SLA reports, defending change decisions</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Use AI as a core part of how you work</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> – drafting runbooks, analyzing incident patterns, generating reports, building internal tooling. We expect this to be a force multiplier, not an occasional aid.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Participate in an on-call rotation</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> to keep the service reliable</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What Success Looks Like</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">By our launch milestone:</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> The incident management, change management, and SLA reporting frameworks are built, documented, and validated with our launch partner. You've run tabletop exercises and dry runs, and the team is ready to operate under contractual SLAs from day one.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">6 Months Post-Go-Live: </strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We're running the operation you built, refining it with real incident and change data. Problem management practices are emerging from patterns. You're presenting monthly SLA reports to enterprise partners with confidence.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What You Bring</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">8+ years of relevant experience</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">, with at least 3 years specifically in service delivery</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Hands-on expertise across incident, change, and problem management,</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> plus SLA reporting – you’ve owned these, not just participated</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience operating under a contractual SLA with financial penalties</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> – not just internal targets</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">A balance of technical depth (SRE-style) and process design – </strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">you can read a system architecture diagram </span><i><em style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">and</em></i><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> write the runbook for it</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Client-facing SaaS experience</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> – comfortable presenting to, negotiating with, and pushing back on enterprise customers</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strong, assertive communication</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> – you can hold the line in a difficult client conversation without escalating it</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Nice-to-Have</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Experience in a regulated, compliance-heavy industry (banking, fintech, insurance, healthcare).</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Familiarity with our stack: Datadog, Atlassian suite, incident.io</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Background in SRE, sysadmin, technical account management, or business analysis.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Track record of using AI tools (Claude, ChatGPT, Copilot, custom agents) to ship operational work faster – not just experimentation</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">ITIL certification or equivalent grounding in service management framework</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Bilingual in French and English</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">This Role Might Be for You If</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You're energized by building service delivery processes from scratch and thrive when there's no playbook to follow.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You're highly organized and process-oriented, and you know how to turn contracts and frameworks into reliable, repeatable operations</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You stay steady and adaptable when scope is still taking shape and things need to be figured out as you go</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You work independently and take ownership – you don't need someone checking in every two hours</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You bring a design-minded approach to building new solutions</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You Shouldn't Apply If</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You need a fully defined, stable environment to do your best work – this role is about building from the ground up</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You prefer to operate within an existing system rather than create one</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You're uncomfortable being the operational face of nesto in front of enterprise customers, including during incidents</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">You see AI tools as optional or experimental rather than core to how modern service delivery gets done</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Interview Process</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Recruiter Screen (30 min): A quick intro call to learn about your background and give you a real picture of the role.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Discovery Call (30 min): A conversation with the hiring manager to dig into your experience and assess mutual fit.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Take-Home Assignment / Case Study: A practical, open-ended exercise relevant to the role. We respect your time – expect ~3-4 hours of work.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Case Study Interview (60 min): A deep dive into your submission, with time to get to know some team members and ask about the role and company.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Final Interview (60 min): A final conversation with additional stakeholders before a decision is made.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Offer Stage: Pending successful background, criminal, and reference checks, you'll receive a formal offer to join the team.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">What We Offer</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Comprehensive Health Coverage: Top-tier extended health, dental, and vision coverage, featuring 100% drug coverage.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Health & Wellness Spending Account: A $1,500 combined annual flex fund for things like gym memberships or extra medical needs.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Generous Paid Time Off: 4 weeks of vacation plus 8 personal floater days.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Retirement Savings: Access to a group RRSP/DPSP plan featuring competitive company-matching contributions.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Telemedicine Services: Access via Dialogue and coverage for licensed practitioner services.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Family Support: Robust Maternity and Parental Leave Top-Up programs.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Diversity and Inclusion</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">At nesto, we believe that creativity and collaboration are the result of a diverse team. We are committed to fostering a culture of diversity, equity, inclusion, and belonging, and we strongly encourage women, people of color, LGBTQIA+ individuals, and individuals with disabilities to apply. We are committed to creating a workplace that is inclusive and welcoming to all.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">#LI-DNI</span></p>"
},
"workLocations": [
"Canada"
],
"employmentType": {
"id": "Salaried, full-time",
"label": "SALARIED_FT"
},
"payRangeDetails": [],
"activeJobApplication": {
"basicQuestions": [
{
"oid": "first_name",
"title": "First name",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "last_name",
"title": "Last name",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "email",
"title": "Email",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "pronouns",
"title": "Pronouns",
"required": false,
"fieldType": "PRONOUN"
},
{
"oid": "location",
"title": "Location (city only)",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "linkedin_link",
"title": "LinkedIn link",
"required": true,
"fieldType": "SHORT_ANSWER"
},
{
"oid": "resume",
"title": "Resume",
"required": true,
"fieldType": "FILE"
},
{
"oid": "cover_letter",
"title": "Cover letter",
"required": false,
"fieldType": "FILE"
}
],
"customQuestions": null,
"additionalQuestions": [
{
"id": "6a1ebf176426f111e4a3143c",
"form": {
"sections": [],
"questions": [
{
"tags": [],
"title": "Are you legally eligible to work in Canada?",
"canEdit": false,
"dataType": "enum",
"isPrivate": false,
"uniqueKey": "a97b2b22-21f9-43f2-b621-a8f396352cef",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"description": "",
"questionType": "SINGLE_SELECT_RADIO",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "Will you require sponsorship to work in Canada (now or in the future)?",
"canEdit": false,
"dataType": "enum",
"isPrivate": false,
"uniqueKey": "fc77708c-189d-45dc-baee-ed1a8cd95694",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"questionType": "SINGLE_SELECT_RADIO",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "Which Canadian province do you intend to work from?",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "f15f70f4-c613-4cab-a813-6982b8fd732d",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "SHORT_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "Supporting our B2B partners means the team shares a scheduled on-call rotation. Is that something you are willing to be part of?",
"canEdit": false,
"dataType": "enum",
"isPrivate": false,
"uniqueKey": "ecf2a847-525e-4ad1-8c5c-1612929f491e",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"questionType": "SINGLE_SELECT_RADIO",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "We spent significant time creating a job description that gives you a full picture of who we are, why we are hiring, and what this role is about. After evaluating your own background, please tell us in 2–3 sentences what your most relevant experience is for this specific role.",
"canEdit": false,
"dataType": "Text",
"maxChars": 300,
"isPrivate": false,
"uniqueKey": "8ae2fb5e-74af-48be-83f9-ee8e5ff2404d",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "LONG_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "In a couple of sentences, how have you been leveraging AI in a professional context lately? Please share which tools you typically lean on and what you use them for.",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "ded3a2e4-5351-450a-aa32-89fe5bc6564f",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "LONG_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "What are your yearly salary expectations?",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "dd8c4c88-a528-414f-bc5c-9bea0535aa88",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "SHORT_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
}
],
"skipLogic": [],
"deletedSections": [],
"deletedQuestions": [
{
"tags": [],
"title": "Due to the nature of supporting critical B2B partnerships, this new team will participate in a scheduled on-call rotation. Is this something you are comfortable with?",
"canEdit": false,
"dataType": "enum",
"isPrivate": false,
"uniqueKey": "c048436b-e733-4aee-aa28-50d09dd0adf3",
"intChoices": [],
"isRequired": true,
"strChoices": [
"Yes",
"No"
],
"description": "<meta name=\"rteConfig\" content=\"{"version":"0.432.1","producedBy":"block","themeName":"berry"}\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
"questionType": "SINGLE_SELECT_RADIO",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "In a couple of sentences, how have you been leveraging AI in a professional context lately? Please share which tools you typically lean on and what you use them for.",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "34843f5b-8fdd-4a66-86c1-2153874890a3",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"description": "<meta name=\"rteConfig\" content=\"{"version":"0.432.1","producedBy":"block","themeName":"berry"}\"><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
"questionType": "LONG_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
},
{
"tags": [],
"title": "What specifically caught your eye about nesto and made you decide to apply for this role?",
"canEdit": false,
"dataType": "Text",
"isPrivate": false,
"uniqueKey": "aef76ea6-a699-49ae-ae55-1b27e891712c",
"intChoices": [],
"isRequired": true,
"strChoices": [],
"questionType": "LONG_ANSWER",
"allowComments": false,
"isOtherEnabled": false,
"isMultiSelectEnabled": false
}
]
},
"name": "Service Delivery Manager"
}
]
},
"hasAIEvaluationsEnabled": true,
"eeocQuestionnaireEnabled": false,
"applicationConfirmationTemplate": "682770aae871dcc83342a333",
"eeocQuestionnaireEnabledForJobPost": false
},
"detail_meta": {
"url": "https://ats.rippling.com/api/v2/board/nestocloud/jobs/5fe786b4-b143-4e5f-96b9-fe576e7ee771",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 34851
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/3cf2533a8c6c5b7b51df54a95911ea6d1d5d05fa?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/4fea028e-924a-4f13-aed7-86c273208be2JSONGET https://api.bluedoor.sh/job-postings/v1/sources/d0a6c177-69cb-4bc4-8b9f-03ac50217e31JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/3cf2533a8c6c5b7b51df54a95911ea6d1d5d05fa/eventsJSON