Credentialing Coordinator - Onboarding

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    "datePosted": "2026-05-07T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><em>Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.</em></p>\n<p> </p>\n<p><em>Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.</em></p>\n<p> </p>\n<p><em>We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.</em></p>\n<h2>Job Summary</h2>\n<p>Summary: Provides administrative support for daily Credentialing Department operations, focused on efficient provider onboarding. </p>\n<h2>Responsibilities</h2>\n<p><strong>Essential Functions:</strong> </p>\n<p> </p>\n<ul>\n <li>Comply with Credentialing Policies and Procedures, departmental guidelines, and company standards </li>\n</ul>\n<ul>\n <li>Support onboarding processes for medical and ancillary providers across multiple states, ensuring timely completion of required tasks </li>\n</ul>\n<ul>\n <li>Conduct outreach to providers to obtain required information, schedule onboarding-related calls, and respond to questions </li>\n</ul>\n<ul>\n <li>Guide providers through online credentialing application completion; review for accuracy and completeness and follow up to resolve missing information </li>\n</ul>\n<ul>\n <li>Scan, upload, and maintain provider documentation within the credentialing system </li>\n</ul>\n<ul>\n <li>Coordinate provider onboarding access and account setup, including facilitating surrogate/delegate access for systems such as NPPES, PECOS, CAQH, and NYS Provider Secure Portal (PSP) </li>\n</ul>\n<ul>\n <li>Facilitate completion of credentialing-related applications (e.g., DEA, NPI) and associated applications </li>\n</ul>\n<ul>\n <li>Document onboarding activities, communications, and updates within the credentialing system </li>\n</ul>\n<ul>\n <li>Prepare weekly onboarding and credentialing status reports </li>\n</ul>\n<ul>\n <li>Collaborate with HR, Recruitment, Operational Leaders, and other departments to support timely onboarding completion </li>\n</ul>\n<ul>\n <li>Maintain credentialing files for active providers </li>\n</ul>\n<ul>\n <li>Complete additional duties and special projects as assigned </li>\n</ul>\n<ul>\n <li>Provide coverage and support to other Credentialing team members as needed </li>\n</ul>\n<p><strong>Other Duties:</strong>  </p>\n<p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. </p>\n<h2>Qualifications</h2>\n<p> </p>\n<p><strong>Education/ Work Experience:</strong> </p>\n<p> </p>\n<ul>\n <li>Bachelor’s Degree in a Health Related Discipline: Public Health, Healthcare Administrative, Health Service, Psychology or Sociology Highly Preferred </li>\n</ul>\n<ul>\n <li>High School Diploma Required </li>\n</ul>\n<p><strong>Experience:</strong> </p>\n<ul>\n <li>Minimum of at least six months in a healthcare setting: providing clerical support or medical credentialing assistance. Preferably 1-2 years of relevant office / credentialing experience.  </li>\n</ul>\n<ul>\n <li>Notary Public certification preferred </li>\n</ul>\n<p> </p>\n<p><strong>Knowledge, Skills, Abilities and Other Characteristics: </strong> </p>\n<p> </p>\n<ul>\n <li>Strong organizational and time management skills with the ability to prioritize and manage competing demands, adapt to shifting priorities, and meet deadlines in a fast-paced environment </li>\n</ul>\n<ul>\n <li>Excellent interpersonal and communication skills with the ability to work effectively with providers, leadership, and cross-functional teams </li>\n</ul>\n<ul>\n <li>Ability to handle sensitive and confidential information with discretion and sound judgment </li>\n</ul>\n<ul>\n <li>Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access) </li>\n</ul>\n<ul>\n <li>Experience with database management, including tracking, reporting, and document management </li>\n</ul>\n<p> </p>\n<p><strong>Position Type and Expected Hours to Work: </strong>Full-Time Position  </p>\n<p>Monday through Friday from 9:00 a.m. to 5:30 p.m. – 40 hours work week </p>\n<p> </p>\n<h2>Equal Opportunity Employer</h2>\n<p><strong><em>Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.</em></strong></p>",
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