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We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience. </p><p><strong>Key Responsibilities </strong></p><ul><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Live Our Core Values: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality </span><span class=\"NormalTextRun AdvancedProofingIssueV2Themed SCXW129783359 BCX8\">at all times</span><span class=\"NormalTextRun SCXW129783359 BCX8\">.</span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\"> </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Customer Experience: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers.</span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\"> </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Customer Relations: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally. </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Garment Handling: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests. </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Transaction Management: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Accurately calculate prices and handle cash/credit transactions. </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Quality Assurance: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Ensure all garments meet Tide Dry Cleaners' quality standards. </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Training & Development: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Help train new employees in store procedures and processes.</span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Store Operations: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Open/close the store, set and meet daily goals, and maintain a clean, organized counter area.</span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\"> </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Adaptability: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Work in a fast-paced environment with attention to detail, while standing for extended periods. </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Other Duties: </span></span><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Perform additional tasks as assigned.</span></span> </li></ul><p><strong>Qualifications </strong></p><ul><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 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SCXW129783359 BCX8\">Previous experience in hospitality or customer service is preferred.</span></span></li></ul><p><strong>Shift and Schedule </strong></p><p><strong>Store Hours: </strong></p><ul><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Monday–Friday: 6:30 AM – 7:00 PM </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Saturday: 8:00 AM – 5:00 PM </span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW129783359 BCX8\"><span class=\"NormalTextRun SCXW129783359 BCX8\">Sunday: Closed </span></span></li></ul><p><strong>Full-Time</strong>: 32–40 hours per week </p><p><strong>Part-Time: </strong>Up to 29 hours per week </p><p><strong>Overtime</strong>: As necessary </p><p><strong>Benefits </strong></p><ul><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun 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