IT Project Services Systems Engineer

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    "id": "43",
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      "city": "Louisville",
      "state": "Kentucky"
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    "jobOpeningName": "IT Project Services Systems Engineer",
    "departmentLabel": "Consulting Services",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Louisville",
      "state": "Kentucky",
      "postalCode": "40223",
      "addressCountry": "United States"
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    "datePosted": "2025-10-21",
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    "description": "<p><span><span style=\"font-size: 15px\">Do you enjoy working in a </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">fast-paced environment</span></span><span style=\"font-size: 15px\"> on time-bound projects? Are you a </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">self-starter</span></span><span style=\"font-size: 15px\"> with a high </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">attention to detail</span></span><span style=\"font-size: 15px\"> and the ability to </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">think critically</span></span><span style=\"font-size: 15px\">?  Do you work best with a </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">small team</span></span><span style=\"font-size: 15px\"> or by yourself to drive tasks to closure? Do you possess a deep </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">love for learning</span></span><span style=\"font-size: 15px\"> new things and </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">helping others</span></span><span style=\"font-size: 15px\"> by solving technical issues? If this describes you, we are looking for a </span><span style=\"font-weight: bold\"><span style=\"font-size: 15px\">Systems Engineer</span></span><span style=\"font-size: 15px\"> to join our team.</span><span style=\"font-size: 15px\"> </span></span></p>\n<p><br></p>\n<p><span><span style=\"font-size: 15px; text-decoration: underline\">Company Overview:</span></span></p>\n<p><span><span style=\"font-size: 15px\">Mirazon is a premiere technology provider based in Louisville, KY with 20+ years in the industry. A Best Place to Work in both Louisville and the state of Kentucky, our work hard/play hard culture is unmatched. We provide project-based and managed IT services to customers across the country in addition to providing a comprehensive line card of best of breed products and solutions. </span><span style=\"font-size: 15px\"> </span></span></p>\n<p><br></p>\n<p><span><span style=\"font-size: 15px; text-decoration: underline\">Benefits:</span><span style=\"font-size: 15px\"> </span></span></p>\n<ul>\n<li><span><span style=\"font-size: 15px\">Performance Incentives</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul></ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">401(k) with Employer Matching</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\">Health, Vision, &amp; Dental Insurance</span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Health Savings Account</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Flexible Spending Account</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul></ul>\n<ul></ul>\n<ul>\n<li><span style=\"font-size: 15px\">Basic Life Insurance</span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Short &amp; Long-term Disability</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Paid Time Off</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Parental Leave</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Referral Incentive Program</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Tuition Reimbursement</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<p><br></p>\n<p><span><span style=\"font-size: 15px; text-decoration: underline\">Requirements:</span><span style=\"font-size: 15px\"> </span></span></p>\n<ul>\n<li><span><span style=\"font-size: 15px\">6+ years of experience in technology industry; minimum 1 year of consulting experience</span></span></li>\n<li><span><span style=\"font-size: 15px\">Bachelor’s Degree preferred</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Achieve and maintain relevant technical certifications</span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Communicate in English, both verbally and in writing</span></span></li>\n</ul>\n<p><br></p>\n<p><span><span style=\"font-size: 15px; text-decoration: underline\">Job Description</span><span style=\"font-size: 15px\"> </span></span></p>\n<p><span><span style=\"font-size: 15px\">The mission of the position is to provide excellent technical support to our clients while delivering exceptional customer service during those interactions. This position will focus on design, implementation, configuration, diagnosis and resolution of issues related to infrastructure-focused technologies. This includes but is not limited to: workstations, servers, printers, networking, and vendor specific hardware and software.</span><span style=\"font-size: 15px\"> </span><span style=\"font-size: 15px\">Employees should have enthusiasm for helping customers leverage the best technology to solve their business challenges.</span><span style=\"font-size: 15px\"> </span></span></p>\n<p><br></p>\n<p><span><span style=\"font-size: 15px\">The ideal candidate will have a passion for technology, some experience with IT infrastructure and support and demonstrated ability to thrive in a fast-paced environment. Employees must be able to manage and prioritize multiple projects at once.</span><span style=\"font-size: 15px\"> </span></span></p>\n<p> </p>\n<p><span><span style=\"font-size: 15px; text-decoration: underline\">Key Accountabilities:</span><span style=\"font-size: 15px\"> </span></span></p>\n<ul>\n<li><span><span style=\"font-size: 15px\">Deliver consulting services: Design, implement and support </span></span>\n<ul>\n<li><span><span style=\"font-size: 15px\">Microsoft’s core business applications</span></span></li>\n<li><span><span style=\"font-size: 15px\">Virtual environments built on Citrix, Microsoft, and VMware</span></span></li>\n<li><span><span style=\"font-size: 15px\">Microsoft related technologies: Windows Server, Hyper-V, Exchange, SQL, Microsoft Teams, Active Directory, Office 365, Azure, System Center, etc.</span></span></li>\n<li><span><span style=\"font-size: 15px\">Backup and disaster recovery solutions</span></span></li>\n<li><span><span style=\"font-size: 15px\">WAN and LAN connectivity, routers, firewalls, network switching, and other types of security devices</span></span></li>\n<li><span><span style=\"font-size: 15px\">VPN, Terminal Services, and Citrix</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n</li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Create / maintain client documentation: Create, maintain and track client documentation in Mirazon’s documentation systems with accuracy within two days of acquiring</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Provide clear communication: Keep client informed of incident progress, notifying them of impending changes or agreed outages</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Demonstrate opportunities to provide solutions: Demonstrate the ability to identify opportunities within a customer where Mirazon can provide solutions to solve a problem</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Maintain client’s technology infrastructure: Perform daily, monthly, and annual client infrastructure maintenance and upgrades as scheduled</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Continuing Education: Participate in at least five classes, webinars or tests annually to keep technical skills up to date</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Demonstrate technical awareness: When managing a customer relationship, have the ability to match Mirazon resources to the customer’s technical objectives appropriately</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Detailed and accurate service ticket detail and time entry: Enter detailed and accurate time entries and updates to service tickets the same day the work is completed</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Write technical blogs: Assist marketing with the creation of technical blogs at a minimum of once per quarter</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Provide emergency, on-call support: Provide after-hours, emergency, on-call support on a scheduled weekly rotation no less than one time per year and typically no more than four times per year.</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>\n<ul>\n<li><span><span style=\"font-size: 15px\">Provide on-site support: Go to customer sites when requested or on a regular cadence to ensure customer satisfaction and to facilitate better delivery of client service and technical services</span><span style=\"font-size: 15px\"> </span></span></li>\n</ul>",
    "compensation": "$90,000-$130,000",
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    "minimumExperience": "Experienced",
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