Program Coordinator

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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><strong>Purpose</strong></p><p>The Program Coordinator provides hands-on coordination across the Cabin Programs department, ensuring smooth day-to-day execution and enabling the department leader to remain focused on strategic priorities. This role blends executive support, departmental scheduling, cross-functional coordination, and data analysis into one high-impact position.</p><p>The ideal candidate is a proactive, detail-oriented professional who brings structure to a fast-moving environment, builds strong working relationships across departments, and takes pride in keeping things organized, on track, and moving forward.</p><p><strong>&nbsp;</strong></p><p><strong>Essential Job Functions</strong></p><p><strong>Departmental Scheduling, Meetings &amp; Communications</strong></p><ul style=\"margin-left: 0in;\"><li>Partner with the department leader to manage and optimize schedules, proactively addressing conflicts and creating space for strategic priorities.</li><li>Coordinate and schedule departmental meetings, team check-ins, and cross-functional sessions, ensuring the right people are in the room at the right time.</li><li>Prepare meeting agendas, pre-reads, and presentation materials; capture action items and follow through to completion.</li><li>Draft, edit, and manage internal and external correspondence on behalf of the department leader with appropriate tone and accuracy.</li><li>Maintain organized communication channels within the department, ensuring timely distribution of updates, announcements, and key information.</li></ul><p><br></p><p><strong>Cross-Functional Coordination</strong></p><ul style=\"margin-left: 0in;\"><li>Serve as the primary coordination point between Cabin Programs and other departments, ensuring alignment on shared timelines, deliverables, and priorities.</li><li>Track and follow up on action items from leadership and departmental meetings, keeping projects and initiatives on schedule.</li><li>Coordinate with other department support staff and project leads to streamline workflows and resolve bottlenecks.</li><li>Support special projects and strategic initiatives within Cabin Programs, managing timelines and stakeholder communication from kickoff through completion.</li><li>Facilitate smooth handoffs between teams when Cabin Programs work intersects with maintenance, operations, sales, or other functional areas.</li></ul><p><br></p><p><strong>Data Analysis &amp; Decision Support</strong></p><ul style=\"margin-left: 0in;\"><li>Compile, organize, and present departmental data to support decision-making, including dashboards, status reports, and trend summaries.</li><li>Track key performance indicators, project milestones, and departmental objectives, flagging risks or delays early.</li><li>Research and synthesize information on industry trends, vendor performance, and operational benchmarks as needed.</li><li>Prepare presentation materials, executive summaries, and talking points for leadership and stakeholder meetings.</li><li>Maintain organized filing systems, trackers, and documentation to ensure the department&#39;s institutional knowledge is accessible and current.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Minimum Qualifications or Experience</strong></p><ul style=\"margin-left: 0in;\"><li>3+ years of experience in program coordination, executive support, or operations coordination.</li><li>Exceptional organizational skills with the ability to manage multiple priorities and shifting deadlines simultaneously.</li><li>Strong written and verbal communication skills with keen attention to tone, accuracy, and professionalism.</li><li>Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word) and comfort working with data.</li><li>Demonstrated ability to handle confidential information with integrity and discretion.</li><li>High degree of initiative and the ability to anticipate needs and solve problems independently.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Preferred Qualifications or Experience</strong></p><ul style=\"margin-left: 0in;\"><li>Experience in aviation, aerospace, or a similarly regulated industry.</li><li>Familiarity with HRIS platforms, project management tools, or business intelligence dashboards.</li><li>Bachelor&#39;s degree in business administration, communications, aviation management, or a related field (or equivalent experience).</li></ul><p><strong>&nbsp;</strong></p><p><strong>Supervisory Responsibilities</strong></p><ul type=\"disc\"><li>This position does not typically have direct supervisory responsibilities.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Knowledge, Skills, and Other Attributes</strong></p><ul style=\"margin-left: 0in;\"><li>Proactive Ownership: Takes initiative and drives follow-through with little direction.</li><li>Discretion &amp; Judgment: Navigates sensitive information and departmental dynamics with professionalism.</li><li>Adaptability: Comfortable shifting priorities quickly in a growing, multi-site organization.</li><li>Attention to Detail: Produces polished, accurate work across communications, data, and scheduling.</li><li>Relationship Building: Builds trust and credibility with stakeholders at every level of the organization.</li></ul><p><strong>&nbsp;</strong></p><p><strong>Travel</strong></p><p>Frequent travel may be required for multi-site support.</p><p><strong>&nbsp;</strong></p><p><strong>Other Duties</strong></p><p>Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties and responsibilities may change at any time with or without notice to support business needs.</p><p><strong>&nbsp;</strong></p><p><strong>Working Conditions</strong></p><p>This role operates primarily in a professional office environment with occasional travel to other Citadel Aviation locations as needed. Standard business hours are expected, with flexibility for early or late meetings based on the department&#39;s schedule. The position requires prolonged periods of sitting, working at a computer, and occasional lifting of materials up to 15 pounds.</p></div></div>\n",
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