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    "ExternalDescriptionStr": "<p>At Citizens, we’re more than a bank! Here, you’ll experience new things, create new opportunities, think beyond your role and make an impact! As the Head of HR Analytics, you will lead the HR Analytics &amp; Metrics function. You will work closely with HR staff and business management to create actionable analytics that support decision making at all levels (strategic, tactical and operational). To achieve this, your role will be responsible for the design, implementation, evaluation and analysis of data and reporting mechanisms to bring clarity to HR related metrics and overall trends in the organization. Most importantly, as a part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself!</p><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 13.5pt;\"><strong>Head of HR Analytics – Driving the Future of Workforce Strategy</strong></span></span></p><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>About the Role</strong></span></span><br><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">We are seeking a visionary leader to spearhead our integrated People Analytics function—uniting analysts, developers, and researchers to create a truly data-driven culture. This role is pivotal in shaping how Citizens Bank leverages human capital insights to inform business decisions, influence outcomes, and reimagine the future of HR where AI and human potential work hand in hand.</span></span></p><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Reporting directly to the Chief Administrative Officer of HR, the Head of HR Analytics will define and execute our talent analytics strategy, delivering actionable insights that transform workforce planning and colleague experience. From automating processes and building predictive models to leading listening posts and advancing AI-driven solutions, this leader will be at the forefront of innovation in HR.</span></span></p><hr><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 13.5pt;\"><strong>What You’ll Do</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Lead the People Analytics Strategy:</strong> Drive the evolution of HR analytics to unlock business value and enable smarter decisions.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Deliver Insights That Matter:</strong>&nbsp;</span></span><ul style=\"list-style-type: circle;\"><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Measure and report on workforce trends.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Diagnose root causes through advanced analysis.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Predict future outcomes with statistical modeling.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Prescribe evidence-based actions that move the business forward.</span></span></li></ul></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Tell the Story:</strong> Translate complex data into compelling narratives for executives and stakeholders.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Build and Inspire a High-Performing Team:</strong> Lead a group of specialized professionals, fostering excellence and innovation.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Champion Data Stewardship:</strong> Ensure governance, security, and accessibility of HR data while optimizing our data warehouse.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Innovate with AI:</strong> Harness emerging technologies—including agentic AI—to personalize colleague experiences and revolutionize HR practices.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Partner Across the Enterprise:</strong> Collaborate with HR, IT, and business leaders to align analytics with strategic priorities.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Advise Leadership:</strong> Provide the CHRO, CEO, and Board with insights that shape enterprise decisions.</span></span></li></ul><hr><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 13.5pt;\"><strong>What We’re Looking For</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">A strategic, commercially minded leader with a proven track record in analytics and transformation.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Courageous and creative problem-solver who thrives in complexity and change.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Influential communicator with strong political acumen and the ability to build consensus.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Deep expertise in HR technology, data visualization, predictive modeling, and advanced analytics.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Passion for lifelong learning and developing talent at all levels.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Ability to simplify complexity—turning data into clear, actionable insights.</span></span></li></ul><hr><p style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 13.5pt;\"><strong>Qualifications</strong></span></span></p><ul style=\"list-style-type: disc;\"><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">M.S. or Ph.D. in Industrial/Organizational Psychology, Economics, or related field.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">10+ years of experience in analytics leadership.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Demonstrated success leading cross-functional teams and delivering workforce insights.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Proficiency in advanced statistical methods, predictive modeling, NLP/text analytics, and visualization tools (Tableau, R, Alteryx).</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Knowledge of cloud technologies and progressive analytics strategies.</span></span></li><li style=\"line-height: 15pt;\"><span style=\"font-family: &quot;Segoe UI&quot;, sans-serif;\"><span style=\"font-size: 10.5pt;\">Exceptional communication and consultative skills.</span></span></li></ul><p><span><strong>Pay Transparency&nbsp;</strong></span></p><p><span>The salary range for this position is <strong>$227,000-$307,000 </strong>per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.</span></p><p><span>We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit </span><a href=\"https://jobs.citizensbank.com/benefits\"><span style=\"color: blue;\"><span>https://jobs.citizensbank.com/benefits</span></span></a><span> .</span></p><p>&nbsp;</p><p><span>#LI-Citizens2</span></p>",
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