Guest Service Agent Intern

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  "location": {
    "raw": "Amsterdam, Amsterdam, Noord-Holland, Netherlands",
    "city": "Amsterdam",
    "region": "Noord-Holland",
    "country": "Netherlands",
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  "salary_period": "month",
  "workplace_type": "on_site",
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{}

{
  "id": 2418961,
  "city": "Amsterdam",
  "guid": "6sndl",
  "slug": "guest-service-agent-intern",
  "tags": [],
  "title": "Guest Service Agent Intern",
  "hybrid": false,
  "remote": false,
  "salary": {
    "max": null,
    "min": "750",
    "period": "month",
    "currency": "EUR"
  },
  "status": "published",
  "country": "Netherlands",
  "on_site": true,
  "close_at": null,
  "location": "Amsterdam, Noord-Holland, Netherlands",
  "position": 62,
  "highlight": null,
  "locations": [
    {
      "id": 46493,
      "city": "Amsterdam",
      "name": "Amsterdam",
      "note": null,
      "state": "Noord-Holland",
      "street": "Nieuwe Doelenstraat 2-14",
      "country": "Netherlands",
      "state_code": "NH",
      "postal_code": "1012 CP",
      "country_code": "NL",
      "translations": {
        "en": {
          "city": "Amsterdam",
          "name": "Amsterdam",
          "note": null,
          "street": "Nieuwe Doelenstraat 2-14",
          "postal_code": "1012 CP"
        },
        "nl": {
          "city": "Amsterdam",
          "name": "Amsterdam",
          "note": null,
          "street": "Nieuwe Doelenstraat 2-14",
          "postal_code": "1012 CP"
        }
      }
    }
  ],
  "max_hours": null,
  "min_hours": 38,
  "created_at": "2026-01-16 13:26:24 UTC",
  "department": "Internships",
  "options_cv": "required",
  "state_code": "NH",
  "state_name": "Noord-Holland",
  "updated_at": "2026-03-23 22:21:44 UTC",
  "careers_url": "https://deleuropeamsterdam.recruitee.com/o/guest-service-agent-intern",
  "cover_image": {
    "url": "https://careers.recruiteecdn.com/image/upload/ats-production/offers/2418961/offer_cover_image_sds3cbpyc6v5.png"
  },
  "description": "<p class=\"MsoNormal\"><strong>About Us</strong><br>At De L'Europe Amsterdam, hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office internship, you will be part of an enthusiastic team and involved in the daily rituals of the reception. You will assist with guest check-in and check-out, answer questions, and contribute to a smooth and pleasant guest journey from arrival to departure.</p><p class=\"MsoNormal\">&nbsp;</p><p><strong>What You Will Do</strong><br>As a Guest Service Agent Trainee, you will support the Front Office team in delivering five-star luxury service. You will play an active role in welcoming guests, assisting with complaint handling, and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores.</p>",
  "postal_code": "1012 CP",
  "company_name": "Hotel De L'Europe B.V.",
  "country_code": "NL",
  "published_at": "2026-01-16 13:33:59 UTC",
  "requirements": "<p class=\"MsoNormal\"><strong>Who you are&nbsp;</strong></p><p>For this internship you must be enrolled in a study program for which the internship is a required component | Motivated to gain experience and learn in the chosen department | Willing to work effectively in a dynamic environment | Attention to detail and precision in task execution | Positive and dynamic team player | Good communication skills to collaborate with the team and management | Ability to maintain a positive attitude | Striving to get the most out of your internship.</p><p class=\"MsoNormal\" style=\"min-height: 1.7em;\"></p><p class=\"MsoNormal\"><strong>Nice to have&nbsp;</strong></p><p class=\"MsoNormal\">Passion for luxury hospitality | You know how to enjoy life, both at work and in your private life | Social skills | Experience in the hospitality industry.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>What we offer you&nbsp;</strong></p><p class=\"MsoNormal\">Internship compensation of €750,- (gross, based on 38 hours per week) | 50% discount in F&amp;B outlets of partner hotels | Varied fresh and healthy meals from the house | Guidance and coaching during your internship period | Development opportunities based on your ambition | Access to LinkedIn Learning | A dynamic and enjoyable working environment.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Let’s</strong> <strong>meet!&nbsp;</strong></p><p class=\"MsoNormal\">We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!</p>",
  "translations": {
    "en": {
      "title": "Guest Service Agent Intern",
      "highlight": null,
      "description": "<p class=\"MsoNormal\"><strong>About Us</strong><br>At De L'Europe Amsterdam, hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office internship, you will be part of an enthusiastic team and involved in the daily rituals of the reception. You will assist with guest check-in and check-out, answer questions, and contribute to a smooth and pleasant guest journey from arrival to departure.</p><p class=\"MsoNormal\">&nbsp;</p><p><strong>What You Will Do</strong><br>As a Guest Service Agent Trainee, you will support the Front Office team in delivering five-star luxury service. You will play an active role in welcoming guests, assisting with complaint handling, and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores.</p>",
      "requirements": "<p class=\"MsoNormal\"><strong>Who you are&nbsp;</strong></p><p>For this internship you must be enrolled in a study program for which the internship is a required component | Motivated to gain experience and learn in the chosen department | Willing to work effectively in a dynamic environment | Attention to detail and precision in task execution | Positive and dynamic team player | Good communication skills to collaborate with the team and management | Ability to maintain a positive attitude | Striving to get the most out of your internship.</p><p class=\"MsoNormal\" style=\"min-height: 1.7em;\"></p><p class=\"MsoNormal\"><strong>Nice to have&nbsp;</strong></p><p class=\"MsoNormal\">Passion for luxury hospitality | You know how to enjoy life, both at work and in your private life | Social skills | Experience in the hospitality industry.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>What we offer you&nbsp;</strong></p><p class=\"MsoNormal\">Internship compensation of €750,- (gross, based on 38 hours per week) | 50% discount in F&amp;B outlets of partner hotels | Varied fresh and healthy meals from the house | Guidance and coaching during your internship period | Development opportunities based on your ambition | Access to LinkedIn Learning | A dynamic and enjoyable working environment.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Let’s</strong> <strong>meet!&nbsp;</strong></p><p class=\"MsoNormal\">We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!</p>",
      "sharing_image": "https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2418961/normal_sharing_age1eta4o52y.png",
      "sharing_title": "Guest Service Agent Trainee",
      "locations_question": "What is your preferred work location?",
      "sharing_description": "About UsAt De L'Europe Amsterdam, hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office inte"
    },
    "nl": {
      "title": "Guest Service Agent Trainee",
      "highlight": null,
      "description": "<p class=\"MsoNormal\"><strong>Over ons</strong>&nbsp;</p><p class=\"MsoNormal\">Bij De L’Europe Amsterdam staat gastvrijheid centraal. Ons hotel combineert klassieke elegantie met de dynamiek van de stad en biedt gasten een warm en professioneel ontvangst. Tijdens je Front Office stage maak je deel uit van een enthousiast team en ben je betrokken bij het dagelijkse rituelen van de receptie. Je ondersteunt bij het in- en uitchecken van gasten, beantwoordt vragen en draagt bij aan een soepele en prettige guest journey vanaf aankomst tot vertrek.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Wat je gaat doen</strong>&nbsp;</p><p class=\"MsoNormal\">Als Guest Service Agent Trainee ondersteun je het Front Office team bij het leveren van vijfsterrenluxe service. Je speelt een actieve rol bij het verwelkomen van gasten, het ondersteunen van klachtenafhandeling en het bijdragen aan verbeterde LQA- (Leading Quality Assurance) en Forbes Travel Guide-scores.</p><p style=\"min-height: 1.7em;\"></p>",
      "requirements": "<p class=\"MsoNormal\"><strong>Wie jij bent</strong>&nbsp;</p><p>Deze stage is onderdeel van je opleiding | Gemotiveerd om ervaring op te doen en te leren op de gekozen afdeling | Bereid om effectief te werken in een dynamische omgeving | Aandacht voor detail en nauwkeurigheid in uitvoering van taken | Positieve en dynamische teamspeler | Goede communicatieve vaardigheden om samen te werken met het team en management | Ernaar streven om het meeste uit je stage te halen.</p><p style=\"min-height: 1.7em;\"></p><p class=\"MsoNormal\"><strong>Fijn om te hebben</strong>&nbsp;</p><p class=\"MsoNormal\">Passie voor luxe gastvrijheid | Je weet hoe je van het leven moet genieten, zowel op het werk als privé | Sociale vaardigheden | Ervaring in de Horeca | Kan goed plannen en weet het overzicht te behouden.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Wat wij jou bieden</strong>&nbsp;</p><p class=\"MsoNormal\">Stagevergoeding van €750,- (bruto, op basis van 38 uur per week) | 50% korting in de F&amp;B outlets van partnerhotels | Gevarieerde, verse en gezonde maaltijden van het huis | Begeleiding en coaching tijdens je stageperiode | Ontwikkelingsmogelijkheden op basis van jouw ambitie | Toegang tot LinkedIn Learning | Een dynamische en gezellige werkomgeving.</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><strong>Laten we kennismaken!</strong>&nbsp;</p><p class=\"MsoNormal\">Wij kijken uit om jou te ontmoeten! Wanneer je jouw sollicitatie instuurt, zullen we deze zorgvuldig bekijken en persoonlijk contact met je opnemen. Daarna word je uitgenodigd voor een persoonlijke ontmoeting. Dit is jouw kans om jouw toekomstige collega's te leren kennen en voor ons om jouw sterke punten en potentieel te begrijpen. Als we allebei het gevoel hebben dat er een match is, plannen we de volgende stap. Dit kan een gesprek zijn met andere collega's, een kijkje achter de schermen of een assessment. We doen wat nodig is om te beslissen over jouw volgende carrièrestap!</p><p style=\"min-height: 1.7em;\"></p>",
      "sharing_image": "https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2418961/normal_sharing_age1eta4o52y.png",
      "sharing_title": "Guest Service Agent Trainee",
      "locations_question": "What is your preferred work location?",
      "sharing_description": "Over ons Bij De L’Europe Amsterdam staat gastvrijheid centraal. Ons hotel combineert klassieke elegantie met de dynamiek van de stad en biedt gasten een warm en professioneel ontvangst. Tijdens je Fro"
    }
  },
  "category_code": "hospitality",
  "mailbox_email": "[email protected]",
  "options_phone": "required",
  "options_photo": "off",
  "options_title": "off",
  "sharing_image": "https://recruitee-main.s3.eu-central-1.amazonaws.com/offers/2418961/normal_sharing_age1eta4o52y.png",
  "sharing_title": "Guest Service Agent Trainee",
  "dynamic_fields": [],
  "education_code": "vocational",
  "open_questions": [
    {
      "id": 3676011,
      "body": "How do you know our hotel?",
      "kind": "string",
      "options": {},
      "position": 1,
      "required": true,
      "translations": {
        "en": {
          "body": "How do you know our hotel?"
        },
        "nl": {
          "body": "Hoe ken je ons hotel?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 3676012,
      "body": "If you would describe our hotel in three words, what would they be?",
      "kind": "text",
      "options": {},
      "position": 2,
      "required": true,
      "translations": {
        "en": {
          "body": "If you would describe our hotel in three words, what would they be?"
        },
        "nl": {
          "body": "Als je ons hotel in drie woorden zou moeten beschrijven, welke woorden zou je kiezen en waarom?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 3676013,
      "body": "When was the last time you felt surprised and why?",
      "kind": "string",
      "options": {},
      "position": 3,
      "required": true,
      "translations": {
        "en": {
          "body": "When was the last time you felt surprised and why?"
        },
        "nl": {
          "body": "Wanneer ben je voor het laatst verrast en hoe?"
        }
      },
      "open_question_options": []
    },
    {
      "id": 3676014,
      "body": "I am eligible to work in The Netherlands (Werkvergunning or EU passport) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!",
      "kind": "boolean",
      "options": {},
      "position": 4,
      "required": true,
      "translations": {
        "en": {
          "body": "I am eligible to work in The Netherlands (Werkvergunning or EU passport) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!"
        },
        "nl": {
          "body": "Ik mag in Nederland werken (Werkvergunning of EU paspoort) *if Yes for non EU residents: please share EU passport or Dutch work-permit as file in cover letter, all applicants with non EU residences without permit prove will be disqualified - THANK YOU!"
        }
      },
      "open_question_options": []
    },
    {
      "id": 3676015,
      "body": "Startdate and duration requirements for internship.",
      "kind": "string",
      "options": {},
      "position": 5,
      "required": true,
      "translations": {
        "en": {
          "body": "Startdate and duration requirements for internship."
        },
        "nl": {
          "body": "Vereiste startdatum en lengte voor stage."
        }
      },
      "open_question_options": []
    }
  ],
  "experience_code": "mid_level",
  "careers_apply_url": "https://deleuropeamsterdam.recruitee.com/o/guest-service-agent-intern/c/new",
  "locations_question": "What is your preferred work location?",
  "max_hours_per_week": null,
  "min_hours_per_week": "38",
  "options_salutation": "off",
  "sharing_description": "About UsAt De L'Europe Amsterdam, hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office inte",
  "employment_type_code": "internship",
  "options_cover_letter": "optional",
  "locations_question_type": "multiple_choice",
  "location_question_visible": false,
  "locations_question_required": true
}